Colonial Buick GMC

I took my Chevy Colorado there for a scheduled oil change. The technician suggested installing a fuel injection cleaner, I agreed to have that done. A few miles down the road the truck started rumbling and the check engine light came on. I was charged $549.00 for a diagnostic and I was told to fix the truck it would cost $5900.00, asked for the $549.00 back and the truck fixed. The dealer sent the $549.00 back but refused to get the truck back to the condition it was in when I took it for the oil change. There was no check engine light on when I took the truck it. This dealer ruined my vehicle, poor maintenance service!!!!

Convenient time and good customer service. Discussed with me and offer suggestion and alternatives for fix needed things in the car. Detailed with what needs to be one immediately.

Great and easy experience. Sales staff was easy to work with. Car is fantastic. Price was reasonable. I would recommend the dealership to a friend.

Great experience. Jay Rector was very helpful. Low pressure. Did not have exactly what we wanted. He did not try to sell on what he had. He let us decide and order.

Clay worked me in during a very busy period. He tested it before returning my car. He listens and gets the job done. Thanks to the mechanics, also. I have used this dealership for a long time. Lucy W

Smooth buying process, reliable service. Only issue is not being able to get in and out for routine maintenance or repair issues.

Response from dealer was high pressure which is a major turnoff for me. The dealer immediately asked me for $1000 to hold the vehicle before knowing anything about me or my preferences.

Have purchased several vehicles from Eric. Always a pleasure doing business with him. Very knowledgeable of the vehicles.

Fast and friendly service. They are always courteous and helpful. Nice waiting area while your car is serviced.

All my issues were resolved & Clay is outstanding at his job. My irritation is that the parts to replace front brake pads, thermostat, coolant temp sensor and one broken motor mount as well as coolant for radiator & brake fluid was $593. My total bill was $1,844. You had my vehicle from 9am to 3:30pm. 6.5 hours. To charge $202/hour is absolutely insane. I am quite positive the tech that did the work is seeing a very, very small fraction of that. I've been a loyal Colonial GMC customer for 6+ years and have two GMC vehicles. I will continue to let you all do basic oil changes, but I will most definitely be finding someone else to handle major repairs for both of my GMC vehicles. $202/hour is absurd.