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AutoNation Ford Bradenton

(1,957 reviews)
New (877) 534-2990 (877) 534-2990
Used (877) 526-6193 (877) 526-6193
Service (888) 473-2906 (888) 473-2906

Reviews

(1,957 reviews)

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Donovan and Lucas were excellent. I made 3 separate trips to narrow down my selection. Each time they were very helpful, answered my question and even lined up vehicles side by side so I could compare them. Instead of trying to sell me something on the lot they listened to me and found what I was actually looking for on another lot. My experience was great and would definitely recommend AutoNation Bradenton, particularly Donovan and Lucas.

Donovan and Lucas were excellent. I made 3 separate trips to narrow down my selection. Each time they were very helpful, answered my question and even lined up vehicles side by side so I could compare them. Instead of trying to sell me something on the lot they listened to me and found what I was actually looking for on another lot. My experience was great and would definitely recommend AutoNation Bradenton, particularly Donovan and Lucas.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Took my new 2026 Ford F150 Black Widow package in for some warranty work and the service department was pleasant to deal with and had my truck fixed in a reasonable time. Would definitely recommend this dealership!

Took my new 2026 Ford F150 Black Widow package in for some warranty work and the service department was pleasant to deal with and had my truck fixed in a reasonable time. Would definitely recommend this dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, thank you for taking the time to share your feedback with us. Thanks for the recommendation, and have an amazing day!

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Very pleased with Paul and Shawn in your service department your service writers. They took care of all of my questions and needs. Thanks again

Very pleased with Paul and Shawn in your service department your service writers. They took care of all of my questions and needs. Thanks again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Richard, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Bradenton. Please don't hesitate to reach out if there's anything additional we can do for you.

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Made an appointment and was contacted by this dealer asking if I wanted free concierge vehicle pick up which I agreed to. The morning of the appt. I was waiting for the driver to pick up the truck and called after they were 15 minutes late, to ensure they were still coming to get the truck. The dealer said they would have the contractor that they subcontract the concierge service call me. At 30 minutes past my appointment time I called again and after being put on hold a couple times the representative said they would not be picking up the truck because a check engine light was on, they knew this before they offered the concierge service. I drove the truck to the dealer myself and arrived about an hour past my appointment time, which as it turns out didn't matter because they informed me that it would be 24-48 hours before they could diagnose the problem, so why do you make an appointment? While I was standing at the service counter my phone rang and it was the concierge service telling me they were running late and should be there in about an hour. When I made the appointment, I told them I needed a new diesel fuel filter and to fix the broken interior driver door handle so i didn't have to roll the window down to get out of the truck, there was also a tire sensor monitor light on because the tire senors had gone bad. So, two days after dropping off the truck I get an email recommending I need to do $15K + to the truck. They wanted in excess of $900 to fix the door handle and when I declined they came back and said they could just replace the broken cable for $250+ instead of the interior door handle assembly they had originally quoted. They recommended I replace the cabin air filter which I had just replaced the week before during an oil change. Long story short I didn't believe anything they told me after the door handle confession and the cabin air filter recommendation. I would never take another vehicle to this dealer for any kind of service.

Made an appointment and was contacted by this dealer asking if I wanted free concierge vehicle pick up which I agreed to. The morning of the appt. I was waiting for the driver to pick up the truck and called after they were 15 minutes late, to ensure they were still coming to get the truck. The dealer said they would have the contractor that they subcontract the concierge service call me. At 30 minutes past my appointment time I called again and after being put on hold a couple times the representative said they would not be picking up the truck because a check engine light was on, they knew this before they offered the concierge service. I drove the truck to the dealer myself and arrived about an hour past my appointment time, which as it turns out didn't matter because they informed me that it would be 24-48 hours before they could diagnose the problem, so why do you make an appointment? While I was standing at the service counter my phone rang and it was the concierge service telling me they were running late and should be there in about an hour. When I made the appointment, I told them I needed a new diesel fuel filter and to fix the broken interior driver door handle so i didn't have to roll the window down to get out of the truck, there was also a tire sensor monitor light on because the tire senors had gone bad. So, two days after dropping off the truck I get an email recommending I need to do $15K + to the truck. They wanted in excess of $900 to fix the door handle and when I declined they came back and said they could just replace the broken cable for $250+ instead of the interior door handle assembly they had originally quoted. They recommended I replace the cabin air filter which I had just replaced the week before during an oil change. Long story short I didn't believe anything they told me after the door handle confession and the cabin air filter recommendation. I would never take another vehicle to this dealer for any kind of service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Jeffrey, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (941) 275-1267 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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I went to 2 other Ford dealerships, 2 salvage garages, and an auto body collision shop for a quote on a driver's side sun visor that snapped off on my Ford Edge. 4 of the 5 shops quoted me an out of door price of over $800 plus tax. One shop never returned my call. A serviceman covered his mouth and told me to call AutoNation Ford of Bradenton. Frustrated, I did and thank heavens I did!! From start to finish, I had nothing but a quick response, as well as courteous and prompt service from Tristan from the mobile team dept. Not only did he quote an almost $350 cheaper price difference, he sent one of his team members down to where I live (An hour away) to fix it!! Within 10 minutes Joel, the kind and professional service technician, had my visor fixed and was on his way to his next customer! Where in today's world do you find this kind of customer service? And fantastic pricing difference? Highly highly recommend Tristan and his team from AutoNation Ford of Bradenton!!

I went to 2 other Ford dealerships, 2 salvage garages, and an auto body collision shop for a quote on a driver's side sun visor that snapped off on my Ford Edge. 4 of the 5 shops quoted me an out of door price of over $800 plus tax. One shop never returned my call. A serviceman covered his mouth and told me to call AutoNation Ford of Bradenton. Frustrated, I did and thank heavens I did!! From start to finish, I had nothing but a quick response, as well as courteous and prompt service from Tristan from the mobile team dept. Not only did he quote an almost $350 cheaper price difference, he sent one of his team members down to where I live (An hour away) to fix it!! Within 10 minutes Joel, the kind and professional service technician, had my visor fixed and was on his way to his next customer! Where in today's world do you find this kind of customer service? And fantastic pricing difference? Highly highly recommend Tristan and his team from AutoNation Ford of Bradenton!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Christine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks so much for the warm recommendation of the team here at AutoNation Ford Bradenton.

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The entire purchase process was great! I worked with Stewart to select the vehicle. Then Troy for the financing. I could not have asked for a better new car purchase experience. Nor could I have asked for a better new car! The 2026 Bronco Outer Banks is awesome.

The entire purchase process was great! I worked with Stewart to select the vehicle. Then Troy for the financing. I could not have asked for a better new car purchase experience. Nor could I have asked for a better new car! The 2026 Bronco Outer Banks is awesome.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Stewart and Troy were extremely accommodating and very supportive of my purchase. Purchased a 2026 Ford Escape St Line Hybrid and am very satisfied and looking forward to the future. This is the second vehicle I have purchased at this location and have had four Ford Vehicles serviced in more than 17 years.

Stewart and Troy were extremely accommodating and very supportive of my purchase. Purchased a 2026 Ford Escape St Line Hybrid and am very satisfied and looking forward to the future. This is the second vehicle I have purchased at this location and have had four Ford Vehicles serviced in more than 17 years.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Picked up our car from house, delivered it back when promised! Awesome service thank you

Picked up our car from house, delivered it back when promised! Awesome service thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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Very friendly and helpful. Corasondence was quick. The whole process went smoothly would use them again.

Very friendly and helpful. Corasondence was quick. The whole process went smoothly would use them again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. We can't wait to see you again, have a great day.

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Service is great, we have had no issue with what service we received, The service AI scheduling is incompetent and is making us want to go to another dealer. We have setup pickup and delivery every time and if it not scheduled with a live person, they never pickup the vehicle. This is not a one time happening, I go every month for an oil change due to the excessive miles I put on my vehicle, and as of today this is the 5th time that they did not pick up the vehicle and since Daniel left the service manager position we get passed around and no one helps us. I have had it with scheduling, I do not have the time to be chasing others to do their job, I have my own crew of guys I have to monitor.

Service is great, we have had no issue with what service we received, The service AI scheduling is incompetent and is making us want to go to another dealer. We have setup pickup and delivery every time and if it not scheduled with a live person, they never pickup the vehicle. This is not a one time happening, I go every month for an oil change due to the excessive miles I put on my vehicle, and as of today this is the 5th time that they did not pick up the vehicle and since Daniel left the service manager position we get passed around and no one helps us. I have had it with scheduling, I do not have the time to be chasing others to do their job, I have my own crew of guys I have to monitor.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. We'd like the opportunity to discuss this with you. Please reach out to us at (941) 275-1267 at your earliest convenience to discuss how we can turn your experience into a positive one.

Consumer response

We worked it out with Daniel, he is far more reliable and we trust him.

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