Reviews
Kelly was able to schedule the work for my quickly and
Kelly was able to schedule the work for my quickly and the brake replacement seems to OK. But since it's a recent repair, a few days time is needed to ensure all is correct.
Kelly was able to schedule the work for my quickly and
Kelly was able to schedule the work for my quickly and the brake replacement seems to OK. But since it's a recent repair, a few days time is needed to ensure all is correct.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're glad to hear that Kelly was able to assist you promptly. While it’s still early after the brake replacement, we’re confident everything will perform as expected. If any issues come up, we're here to take care of it right away.
It was a great experience working with John.
It was a great experience working with John. No back and forth concerning the price of the new truck and our trade in. I can highly recommend working with John.
It was a great experience working with John.
It was a great experience working with John. No back and forth concerning the price of the new truck and our trade in. I can highly recommend working with John.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing John! There's no games or gimmicks at Hayes, only deals! We understand your time and money are important, so we do our best to get you in and out as fast as possible, at the best price as possible! Thank you for shopping with us and welcome to the family!
Good service and friendly people.
Good service and friendly people. Recommend future buyers to the dealership. I was in and out in less than 2 hours.
Good service and friendly people.
Good service and friendly people. Recommend future buyers to the dealership. I was in and out in less than 2 hours.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the recommendation! We're happy to hear you had a great experience with us! We look forward to your next visit!
Great overall experience.
Great overall experience. Easy to do business with. They made the truck buying experience first class!
Great overall experience.
Great overall experience. Easy to do business with. They made the truck buying experience first class!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful! We're so happy to hear that your experience with us was amazing! Thank you for shopping with us and welcome to the Hayes family!
My visit had some good and bad.
My visit had some good and bad. I was there for grinding brake noise. I needed new brakes on all four wheels. The Service rep said it work take "a couple of hours". It actually took about 4.5 hours. I was disappointed in the original guesstimate was so far off in duration. I was two hours late to get to my next activity. The brake work was done well and I have no problem there. The brakes work very nice now. I wish the time estimate was more accurate.
My visit had some good and bad.
My visit had some good and bad. I was there for grinding brake noise. I needed new brakes on all four wheels. The Service rep said it work take "a couple of hours". It actually took about 4.5 hours. I was disappointed in the original guesstimate was so far off in duration. I was two hours late to get to my next activity. The brake work was done well and I have no problem there. The brakes work very nice now. I wish the time estimate was more accurate.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we're glad to hear that you're satisfied with the brake service provided. Regarding the time estimate, we apologize that it took longer than expected. Thank you for the feedback!
I’ve taken my vehicle over and over to get the same issue
I’ve taken my vehicle over and over to get the same issue looked at. That’s exactly what seems to be done. ONLY looked at because the issue continues to reoccur. It’s a new vehicle and the check engine light has been resolved. Not to mention my vehicle was hit and damaged while on their property. Terrible service and vehicle problem has yet to be fixed. Excuses over excuses.
I’ve taken my vehicle over and over to get the same issue
I’ve taken my vehicle over and over to get the same issue looked at. That’s exactly what seems to be done. ONLY looked at because the issue continues to reoccur. It’s a new vehicle and the check engine light has been resolved. Not to mention my vehicle was hit and damaged while on their property. Terrible service and vehicle problem has yet to be fixed. Excuses over excuses.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi there, we always do our best to properly diagnose and fix issues that are impacting your vehicle. Please reach out to our service manager at 770-963-5251 so we can work with you on figuring out this issue.
I had to call for information on the status of my
I had to call for information on the status of my vehicle. Service advisor only called me when it was completed
I had to call for information on the status of my
I had to call for information on the status of my vehicle. Service advisor only called me when it was completed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback! We'll continue to improve our communication so you can feel informed at all steps of the process. Have a great week and we look forward to seeing you again!
John Quante really was a big help, best dealership out in
John Quante really was a big help, best dealership out in Lawrenceville, GA SGT Q is the way to go man and I pray nothing but blessings over this crew and over this guy! Best deal and glad it all worked out! Also shoutout to my griffin he was definitely smooth and was super professional, AGAIN THANK YOU SGT Q!!!
John Quante really was a big help, best dealership out in
John Quante really was a big help, best dealership out in Lawrenceville, GA SGT Q is the way to go man and I pray nothing but blessings over this crew and over this guy! Best deal and glad it all worked out! Also shoutout to my griffin he was definitely smooth and was super professional, AGAIN THANK YOU SGT Q!!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John "SGT Q" Quante always reports for duty! Thank you for sharing your wonderful experience - we're delighted to hear that everything went exceptionally well! Have an amazing week!
My experience with Hayes Dodge Chrysler has been
My experience with Hayes Dodge Chrysler has been wonderful! I only take my car to this dealership for all my automotive needs. Juan has always been polite, answers all my questions, and takes the time to explain what can be done within my budget. He kept in contact with me throughout the repair process and let me know how long it would take to get my car back. I truly appreciate the excellent customer service and trust them completely with my vehicle.
My experience with Hayes Dodge Chrysler has been
My experience with Hayes Dodge Chrysler has been wonderful! I only take my car to this dealership for all my automotive needs. Juan has always been polite, answers all my questions, and takes the time to explain what can be done within my budget. He kept in contact with me throughout the repair process and let me know how long it would take to get my car back. I truly appreciate the excellent customer service and trust them completely with my vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so honored to be your go-to service shop! Thank you for all the kind words about our service and Juan, it was our pleasure to serve you! We look forward to seeing you again!
Good service, quick service.
Good service, quick service. Always there when I need help. Prices high - like every other dealership..
Good service, quick service.
Good service, quick service. Always there when I need help. Prices high - like every other dealership..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We want to provide the most efficient and effective service possible for our customers, so we are glad we were able to broadcast those characteristics. Thank you for choosing Hayes!