[{"id":99058,"personPtyId":40818776,"firstName":"Bert","lastName":"Tvrz","titleText":"Senior Sales Consultant","shortBioText":"Sales Consultant at Bill Kay Honda for 33 years\r\n\r\nTop Volume Honda Sales Consultant in the Chicago Zone in 2012, 2013. 2014 and 2017\r\n\r\nMy goal is to make every customer's experience with me and Bill Kay Honda one of their best (or very best) automobile purchase experience.\r\n\r\nLife long Chicago Cubs and Chicago Bears fan\r\n\r\nWhen not at Bill Kay Honda I enjoy \"keeping track\" of my 5 grandchildren.....ages 11-23 and exploring new dining experiences with my wife, friends and family.\r\n\r\nMy favorite slogan is \"Every day is a Holiday at Bill Kay!\"\r\n\r\nMy customers are like my family!","emailTxt":"btvrz@billkayhonda.motosnap.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":318,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28032/employees/3400e4c06f20.jpg","drDealerId":28032,"dealerEmpStartDtUtc":"525916800","industryStartDtUtc":"273456000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":99068,"personPtyId":45865999,"firstName":"Alan","lastName":"Heimberger","titleText":"Service Advisor","emailTxt":"alanh@billkayhonda.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":272,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28032/employees/41d8a842-dc92-4545-aedb-02ef755d40d4.jpg","drDealerId":28032,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":531666,"personPtyId":45869576,"firstName":"Samuel","lastName":"Rios","titleText":"Service Advisor","shortBioText":"One of the greatest things I enjoy about what I do, and I do enjoy it, is the fact that at this dealership we are instructed to do the right thing. To develop a relationship with our customers, to get to know them and just be honest with them. That really lines up with what I want to do even outside of work and to be able to come to work and follow the same ethic I do outside of these four walls is truly a blessing. Rest assured that when you come to this service department I am going to treat you the way I want to be treated, with the upmost respect and dignity.","emailTxt":"samr@billkayhonda.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":334,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28032,"dealerEmpStartDtUtc":"1456790400","certifiedEmployee":true,"deptDscrp":"Service"},{"id":257807,"personPtyId":45851556,"firstName":"Kathleen","lastName":"Omay","titleText":"Service Advisor","emailTxt":"kathyo@billkayhonda.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":276,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28032/employees/82a404826690.jpg","drDealerId":28032,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":99063,"personPtyId":40818615,"firstName":"Ed","lastName":"Hanahan","titleText":"Sales and Leasing Consultant","shortBioText":"Hello! My name is Ed Hanahan. I have been at Bill Kay Honda since 2004 and have never worked for another dealership or another brand of vehicle. I truly believe we sell the best vehicle on the market today. I drive a Honda myself and plan on giving it to my daughter as her first car, of course I will buy another one after that! \r\nI have two daughters who run my world &\r\nI love to golf and travel-preferably at the same time.\r\nI understand that going to a car dealership is not the most pleasurable thought to most people (ranking just above dentist lol) so I try my best to make your process enjoyable, honest and easy. \r\nThe best part about my job is changing a persons perception about what a trip to the dealership should be like.","emailTxt":"ehanahan@billkayhonda.motosnap.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28032/employees/32e9354b-41ce-4d5d-b69a-15c6f8ed4c75.jpg","drDealerId":28032,"dealerEmpStartDtUtc":"1093996800","industryStartDtUtc":"1093996800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":603418,"firstName":"Larry","lastName":"Chouinard","titleText":"Honda Sales and Leasing Consultant","emailTxt":"2old4this@comcast.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28032,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":603416,"firstName":"Joseph","lastName":"Grzelak","titleText":"Honda Sales and Leasing Consultant","shortBioText":"","emailTxt":"joegrzelak.bkh@gmail.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28032,"dealerEmpStartDtUtc":"1554076800","industryStartDtUtc":"1554076800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":510984,"personPtyId":40577545,"firstName":"Arael","lastName":"Serrano","titleText":"Internet Sales","emailTxt":"aserrano@billkayhonda.motosnap.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28032/employees/46e59794c471.jpg","drDealerId":28032,"dealerEmpStartDtUtc":"1109635200","industryStartDtUtc":"1362096000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":603417,"firstName":"Anthony","lastName":"Grigaliunas","titleText":"Honda Sales and Leasing Consultant","emailTxt":"anthonygrigaliunas@gmail.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28032,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Bill Kay Honda

4.8 out of 5 4.8
Rectangle 48
Sales
Service Closed

Bill Kay Honda Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2003

Bill Kay Honda in Bourbonnais, IL, also serving Chicago, Bradley, IL and Kankakee, IL, is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible.

...



If you would like financing options and you are in the market to purchase a new or pre-owned vehicle, we will provide assistance to help you find financing options that fits your needs!

"Ask us about our Easy Credit Approval!"

Service

Oil, Filter Change

$29.95 and up*

Tire Rotation

$21.95 and up*

Heating, Cooling Diagnosis

$49.95 and up*

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1276 lifetime reviews. Includes reviews of Bill Kay Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 21, 2020

    Very happy with service department and customer service. Would and do recommend your dealership to everyone. Looking forward to future new car purchase... when time arrives.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and this review, David! We're happy to hear our team was able to serve you and demonstrate our commitment to great service.... We look forward to assisting you with any future automotive needs!


    Worked with:
    Alan Heimberger

    Service Advisor

    (5.0) 272 reviews

  • 5.0 out of 5
    May 21, 2020

    Excellent timely service - Sam handled the arrival - explanation of service call - & pickup of car very well- have had excellent sales and service for... many years

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    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words for Samuel and our service department! We look forward to sharing your compliments with them, and please don't hesitate t...o let us know if we can be of further assistance.


    Worked with:
    Bert Tvrz

    Senior Sales Consultant

    (5.0) 318 reviews

    Samuel Rios

    Service Advisor

    (4.9) 334 reviews

  • July 11, 2017

    The customer service is impeccable. Everyone is smiling and happy to help, and the service is quick. I had an oil change with filters changed, wiper blades... changed, alignment, and interior detail, and there was a scuff on the paint I wanted looked at, and they buffed it out for me. I always schedule my appointments far enough ahead to be able to have a loaner and they always provide a nice, sporty civic for me to use. The prices are so much better than other dealerships I've dealt with, and I don't feel like things are being added on that aren't necessary. Or that I'm being taken advantage of because I'm a woman. This is definitely a wonderful environment and I love that they will do anything to ensure a happy customer.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kimberly, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at our dealership! If... there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Linder - GM - jeff_linder@hotmail.com

  • 5.0 out of 5
    May 18, 2020

    I always appreciate the level of service that Bill Kay brings to the table. In this case, Sam did an outstanding job wasting me with a question about my... tires

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your expe...rience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.


    Worked with:
    Samuel Rios

    Service Advisor

    (4.9) 334 reviews

  • 5.0 out of 5
    May 17, 2020

    Great friendly service. Great value. Service is fast and repairs are reviewed with me prior any additional service is needed. No pressure to complete extra... recommended service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Hon...da.


    Worked with:
    Kathleen Omay

    Service Advisor

    (4.9) 276 reviews

    Ed Hanahan

    Sales and Leasing Consultant

    (5.0) 34 reviews

  • 5.0 out of 5
    May 15, 2020

    I have been coming to Honda for the last several years - specifically because of Sam Rios. He has always take care of our needs and it's because of him... that I return!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sam provided a positive e...xperience. Thank you again for choosing Bill Kay Honda, we look forward to having you as one of our valued customers for many more years to come!


    Worked with:
    Samuel Rios

    Service Advisor

    (4.9) 334 reviews

  • 5.0 out of 5
    May 11, 2020

    I was Very happy to have found my salesman ,Larry, previously help me out very smooth purchase , it was quick and painless. Love my hrv.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words for Larry and for choosing Bill Kay Honda! Congrats on your new purchase, and please let us know if we can be of... any more assistance!


    Worked with:
    Larry Chouinard

    Honda Sales and Leasing Consultant

    (4.9) 10 reviews

  • 5.0 out of 5
    May 11, 2020

    I scheduled an oil change, tire rotation and wiper blade replacement. The service began on time and as scheduled and was completed in under 45 minutes....

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.


    Worked with:
    Alan Heimberger

    Service Advisor

    (5.0) 272 reviews

  • 4.0 out of 5
    May 11, 2020

    Friendly, considerate and respectful sales and finance personnel. Joe offered very competitive initial pricing and trade in value. Very little price negotiating... (haggling) needed which made buying experience friendly, pleasant and efficient. Left with a win/win feeling.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, it's great to hear that Joe was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leave...s happy. Thanks again for choosing Bill Kay Honda!


    Worked with:
    Joseph Grzelak

    Honda Sales and Leasing Consultant

    (4.8) 10 reviews

  • 5.0 out of 5
    May 10, 2020

    Everyone at this place was friendly , knowledgeable, and professional. I came in for a recall on my airbags. My front end was making a funny noise and... I asked them to check it for me. They get back to me right away and gave me an estimate. There was no pressure at all to get it fixed with them. I checked around and found their price very reasonable! And when it was fixed the price was under what they quoted me. I was kept informed the whole time about what was happening. I will definitely come back with any other problems .

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!


    Worked with:
    Samuel Rios

    Service Advisor

    (4.9) 334 reviews

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