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Bill Kay Honda

(1,726 reviews)
Visit Bill Kay Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award

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New (815) 401-0832 (815) 401-0832
Used (815) 401-0795 (815) 401-0795
Service (815) 401-0892 (815) 401-0892

Inventory

See all 161 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2004.
Bill Kay Honda in Bourbonnais IL also serving Chicago Bradley IL Bourbonnais IL and Kankakee IL is proud to be an automotive leader in our area. Since opening our doors Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles and hope to make the car buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new or pre-owned vehicle we will provide assistance to help you find financing options that fits your needs!
Ask us about our Easy Credit Approval!

Service center

Phone number (815) 401-0892

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,726 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Kay Honda from DealerRater.

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I had a fantastic experience at Bill Kay Honda!

I had a fantastic experience at Bill Kay Honda! The staff was friendly, professional, and incredibly helpful throughout the entire process. Barth made sure I felt confident and informed every step of the way. The dealership was clean, organized, and had a great selection of vehicles. I highly recommend Bill Kay Honda to anyone looking for a smooth and stress-free car buying experience!

I had a fantastic experience at Bill Kay Honda!

I had a fantastic experience at Bill Kay Honda! The staff was friendly, professional, and incredibly helpful throughout the entire process. Barth made sure I felt confident and informed every step of the way. The dealership was clean, organized, and had a great selection of vehicles. I highly recommend Bill Kay Honda to anyone looking for a smooth and stress-free car buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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It was a great experience.

It was a great experience.i didn't get to go to the dealership but the staff was responsive and friendly.via phone and texts.the dealership is too far from me girl my needs.

It was a great experience.

It was a great experience.i didn't get to go to the dealership but the staff was responsive and friendly.via phone and texts.the dealership is too far from me girl my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I had an amazing experience working with Barth Eastman

I had an amazing experience working with Barth Eastman buying my new vehicle! Easy going and laid back personality who worked hard to find the right vehicle for me! Go see him if you are looking for a new car!! Thanks again for such a great experience!!

I had an amazing experience working with Barth Eastman

I had an amazing experience working with Barth Eastman buying my new vehicle! Easy going and laid back personality who worked hard to find the right vehicle for me! Go see him if you are looking for a new car!! Thanks again for such a great experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Everyone I encountered was friendly and courteous.

Everyone I encountered was friendly and courteous. I was,a very pleasant experience. Thank you so much!

Everyone I encountered was friendly and courteous.

Everyone I encountered was friendly and courteous. I was,a very pleasant experience. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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One year and 37,000 miles later, my 2015 Honda CR-V EX-L,

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

One year and 37,000 miles later, my 2015 Honda CR-V EX-L,

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Thanks to Larry from sales for a great buying experience

Thanks to Larry from sales for a great buying experience on the vehicle that my bank would help me out in getting into. Thanks a million for everything.

Thanks to Larry from sales for a great buying experience

Thanks to Larry from sales for a great buying experience on the vehicle that my bank would help me out in getting into. Thanks a million for everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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We corresponded several times and they never answered my

We corresponded several times and they never answered my very direct question about whether a specific car was in their showroom. I am not sure they ever even read my emails. Complete turnoff!

We corresponded several times and they never answered my

We corresponded several times and they never answered my very direct question about whether a specific car was in their showroom. I am not sure they ever even read my emails. Complete turnoff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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The epitome of a used car lot!

The epitome of a used car lot! Bought a 2017 Acadia. Had it checked out by mechanic before purchasing. He found an oil pan leak- brought it to the attention of the salesman who told me the car is "as is". I later found out that the oil pan and gasket are part of an implied warranty and must be repaired within 14 days...by law. Thirteen days later the air conditioning stopped working. I found on the Carfax that Bill Kay recharged the AC in July- just a few weeks before I purchased the vehicle. When I brought it to the dealership's attention they said my mechanic looked at it and didn't find it. Fun fact- you can't see a Freon leak without injecting dye and more Freon...this costs nearly $800. I paid for an outside company to run the diagnostics because the Clean Air Act fines businesses for recharging without diagnosing Freon as it is an EPA violation. It was a $1200 repair that took less than 2 days to find. Went back to the dealership and asked them to do the right thing since they were clearly aware of the issue and willfully hid the leak and costly repair. They offered to repair it for $1600 and cover half of it- that plus the cost of me having to diagnose it saves me zero dollars and zero cents. Ignorance is not a legal defense and as a single mom I was the perfect victim. Be cautious! Salesmen will gaslight you into believing that the dealership is responsible for nothing unless you buy their inflated warranty which doesn't cover the costs of most repairs. The upper management will stall and push the talks to lower level employees. Hoping the Attorney General can help- but Bill Kay is also ignoring their request to answer my complaint within the time frame.

The epitome of a used car lot!

The epitome of a used car lot! Bought a 2017 Acadia. Had it checked out by mechanic before purchasing. He found an oil pan leak- brought it to the attention of the salesman who told me the car is "as is". I later found out that the oil pan and gasket are part of an implied warranty and must be repaired within 14 days...by law. Thirteen days later the air conditioning stopped working. I found on the Carfax that Bill Kay recharged the AC in July- just a few weeks before I purchased the vehicle. When I brought it to the dealership's attention they said my mechanic looked at it and didn't find it. Fun fact- you can't see a Freon leak without injecting dye and more Freon...this costs nearly $800. I paid for an outside company to run the diagnostics because the Clean Air Act fines businesses for recharging without diagnosing Freon as it is an EPA violation. It was a $1200 repair that took less than 2 days to find. Went back to the dealership and asked them to do the right thing since they were clearly aware of the issue and willfully hid the leak and costly repair. They offered to repair it for $1600 and cover half of it- that plus the cost of me having to diagnose it saves me zero dollars and zero cents. Ignorance is not a legal defense and as a single mom I was the perfect victim. Be cautious! Salesmen will gaslight you into believing that the dealership is responsible for nothing unless you buy their inflated warranty which doesn't cover the costs of most repairs. The upper management will stall and push the talks to lower level employees. Hoping the Attorney General can help- but Bill Kay is also ignoring their request to answer my complaint within the time frame.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Shady practices

The epitome of a used car lot! Bought a 2017 Acadia. Had it checked out by mechanic before purchasing. He found an oil pan leak- brought it to the attention of the salesman who told me the car is “as is”. I later found out that the oil pan and gasket are part of an implied warranty and must be repaired within 14 days…by law. Thirteen days later the air conditioning stopped working. I found on the Carfax that Bill Kay recharged the AC in July- just a few weeks before I purchased the vehicle. When I brought it to the dealership’s attention they said my mechanic looked at it and didn’t find it. Fun fact- you can’t see a Freon leak without injecting dye and more Freon…this costs nearly $800. I paid for an outside company to run the diagnostics because the Clean Air Act fines businesses for recharging without diagnosing Freon as it is an EPA violation. It was a $1200 repair that took less than 2 days to find. Went back to the dealership and asked them to do the right thing since they were clearly aware of the issue and willfully hid the leak and costly repair. They offered to repair it for $1600 and cover half of it- that plus the cost of me having to diagnose it saves me zero dollars and zero cents. Ignorance is not a legal defense and as a single mom I was the perfect victim. Be cautious! Salesmen will gaslight you into believing that the dealership is responsible for nothing unless you buy their inflated warranty which doesn’t cover the costs of most repairs. The upper management will stall and push the talks to lower level employees. Hoping the Attorney General can help- but Bill Kay is also ignoring their request to answer my complaint within the time frame. The service department is the only saving grace of this facility. They went above and beyond to track down my front plate bracket. The salesman Bert, while timely and eager to make a sale, can be argumentative, dismissive and use gaslighting tactics should you bring up concerns.

Shady practices

The epitome of a used car lot! Bought a 2017 Acadia. Had it checked out by mechanic before purchasing. He found an oil pan leak- brought it to the attention of the salesman who told me the car is “as is”. I later found out that the oil pan and gasket are part of an implied warranty and must be repaired within 14 days…by law. Thirteen days later the air conditioning stopped working. I found on the Carfax that Bill Kay recharged the AC in July- just a few weeks before I purchased the vehicle. When I brought it to the dealership’s attention they said my mechanic looked at it and didn’t find it. Fun fact- you can’t see a Freon leak without injecting dye and more Freon…this costs nearly $800. I paid for an outside company to run the diagnostics because the Clean Air Act fines businesses for recharging without diagnosing Freon as it is an EPA violation. It was a $1200 repair that took less than 2 days to find. Went back to the dealership and asked them to do the right thing since they were clearly aware of the issue and willfully hid the leak and costly repair. They offered to repair it for $1600 and cover half of it- that plus the cost of me having to diagnose it saves me zero dollars and zero cents. Ignorance is not a legal defense and as a single mom I was the perfect victim. Be cautious! Salesmen will gaslight you into believing that the dealership is responsible for nothing unless you buy their inflated warranty which doesn’t cover the costs of most repairs. The upper management will stall and push the talks to lower level employees. Hoping the Attorney General can help- but Bill Kay is also ignoring their request to answer my complaint within the time frame. The service department is the only saving grace of this facility. They went above and beyond to track down my front plate bracket. The salesman Bert, while timely and eager to make a sale, can be argumentative, dismissive and use gaslighting tactics should you bring up concerns.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wow!

Wow!, What a great car buying experience. Treat customers with respect and make buying efficient and enjoyable. I will buy from them again. Hidden gem of a dealership. Deserve 10 stars. Worth the drive to Bourbonnais.

Wow!

Wow!, What a great car buying experience. Treat customers with respect and make buying efficient and enjoyable. I will buy from them again. Hidden gem of a dealership. Deserve 10 stars. Worth the drive to Bourbonnais.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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