Bill Kay Honda

A totally no hassle deal they made it all so easy and I would refer everyone to Burt he knows what he's doing and so does the finance guy. Quick and painless!

I had to have my airbag replaced due to recall and the service was done quickly, the staff was friendly and informative, and i would do business again!

The customer service is impeccable. Everyone is smiling and happy to help, and the service is quick. I had an oil change with filters changed, wiper blades... changed, alignment, and interior detail, and there was a scuff on the paint I wanted looked at, and they buffed it out for me. I always schedule my appointments far enough ahead to be able to have a loaner and they always provide a nice, sporty civic for me to use. The prices are so much better than other dealerships I've dealt with, and I don't feel like things are being added on that aren't necessary. Or that I'm being taken advantage of because I'm a woman. This is definitely a wonderful environment and I love that they will do anything to ensure a happy customer.

car went right in and was done right away. questions were answered on things with new car that i didn't understand. great service. recall was taken care... of.

I was running late and didn't have a lot of time before needing to pick up my daughter from school. But I really needed an oil change done and I wasn't... sure when else I'd be able to get it done. The service team was extremely helpful. They put two guys on the job to get the oil change and inspection done quickly. I really appreciated it and made it with time to spare to pick up my daughter.

Sam Rios always takes care of me, and is the consummate professional. He always remembers me, greets me by name, and explains everything very thoroughly.... I bought my car here 2 1/2 years ago and have never, and will never, go anywhere else for service.

Thank you, Jake Schmidt, Joe Boie, and Steve Gramera for all of your help during my recent car purchase! Your expertise during the process was very evident.... I am very glad I went to Bill Kay Honda for my 2015 Honda Accord. Yes, I recommend this dealership and Jake, Joe, and Steve for your next car purchase!

I am always impressed by the professionalism, efficiency and honesty of the Kathleen Omay and her staff. I never wonder if what is being suggested is... necessary - I have so much faith in this service center. Over the years, I and my family have owned 6 Honda vehicles - won't go anywhere else for purchase or service. We love Bill Kay Honda!

I had a great salesman with excellent customer service skills. Overall good experience. I appreciated being treated so well by the staff and I have recommended... this dealership to my friends

My family and I have done business with this dealership many times. We live in joliet and it is always worth the trip down to Bourbonnais. I had the pleasure... of buying my first car from Bert back in 2013. Recently my car was having issues, and we made the trip back down to the dealer to just look at possibilities of a new vehicle for me. We asked for Bert, but he wasn???t in at the time. But Joe gladly helped us out and showed me a few vehicles. I told them my situation and they were willing to work with me right away. I was originally looking at a lease, but payments were a little high for me so I was going to settle with a used civic. But Jeff the manager was willing to work a great deal with me and wanted to get me in the new civic under the lease. Honestly the deal was just too good for me to pass up, so we ended up signing papers that day! The next day we picked up the car and I couldn???t be more happy with this decision. They have honestly made me a life long customer!