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Carl Black of Orlando Chevrolet, Buick,

(1,815 reviews)
Visit Carl Black of Orlando Chevrolet, Buick,
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 7:30am–6:00pm
Sunday 11:00am–6:00pm Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (407) 378-0824 (407) 378-0824
Used (407) 378-0821 (407) 378-0821
Service (888) 285-0342 (888) 285-0342

Reviews

(1,815 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carl Black of Orlando Chevrolet, Buick, from DealerRater.

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Was greeted right when I walked in my Shami.

Was greeted right when I walked in my Shami. We came in with the few cars we saw online and he was able to help us check them out and test drive. Didn’t have no questions because the terrain had all the upgrades. Would definitely recommend coming back and only seeing Shami as he was very friendly attentive and trying to help us come to a deal on purchasing a new car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Work with us and what we needed Knowledgeable when we had

Work with us and what we needed Knowledgeable when we had question Shami was very helpful and took care of everything for us

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dealing with Shami was a very good experience.

Dealing with Shami was a very good experience. We appreciate his knowledge of the vehicle and his mannerism of sales. We are loving the Yukon! The only frustration came from the length of time it took to have the paperwork ready, especially after we had let Shami know the day before that we were coming to test drive and buy the vehicle. Three hours is just too long to buy a vehicle. We also appreciate John‘s efforts to ensure the veteran discount and Raheem’s understanding of all the legal ins and outs. Overall, it was a very good experience, we have bought from you before, and we will recommend you as well.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a great experience everyone was professional and

Had a great experience everyone was professional and took care of my deal swiftly and efficiently

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone was very friendly.

Everyone was very friendly. Great service and accommodating. Shami was very helpful during the shopping experience. He was courteous, informative and prompt and not pushy like other car salesman

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

20 years of buying new cars buying our new 2024 Chevy

20 years of buying new cars buying our new 2024 Chevy Trax was the best experience I have had. Carl Black really found a winner with Shami, he made the sales experience as great as it was. Highly recommend!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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I went in to look at trucks I was in between two models.

I went in to look at trucks I was in between two models. I was promptly greeted by Shami. He was able to show me both trucks and help me make the decision that was best for me. He was honest, knowledgeable, and friendly. He was able to help my son in law and myself at the same time to purchase our cars. I was very satisfied with my visit and my purchase. I recommend Shami and would purchase from him again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Shami helped get me into a new truck!

Shami helped get me into a new truck! He’s hands down the best guy to work with and made the process as easy as possible! Greatly appreciated his help and professionalism. He went above and beyond! Thank you sir!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Of all the new vehicles I have purchased, the experience

Of all the new vehicles I have purchased, the experience I had with Shami was by far the most hassle free, simplified purchasing process I have ever experienced. I have never encountered a sales person with his overall knowledge of the vehicle. i would recommend both Carl Black and Shami to anyone I know that's in the market for a new vehicle. Hector was also very knowledgeable and did everything he could to get me the fairest price on my new purchase. Raheem in finance made the final part of the purchase process as smooth as anyone could hope for. You guys have a GREAT crew.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We where greeted as soon as we arrived at dealer by Shami

We where greeted as soon as we arrived at dealer by Shami and he was extremely helpful throughout the entire process of getting myself and father in law into new trucks he did his job extremely well very knowledgeable on every vehicle we looked at and know the small difference and details of each and was able to answer any and every question we had about each truck explained everything clearly and at no point was he pushy or felt like a stereotypical salesman. Highly professional and great salesman overall very pleasant experience we will definitely be looking to upgrade our other vehicles with Shami soon 5+ star rating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.