A Better Way Wholesale

Absolute worst, I scheduled an appointment to see a specific car, drove 45 minutes and when I arrived and contacted the person I was instructed to ask for and was immediately told that the car I came to see had just sold. Offered a similar car that was 2 grand more. I may have wasted a half tank of gas going to this dump but I dodged a bullet not buying anything. Stay away they will rip you off.

Stay away!! They sell absolute garbage. Bought a Jeep Compass for my daughter and have had nothing but problems. I have spent over $5000 for repairs and bought the extended warranty which didn't cover most of the problems. So it was probably more like $7000, bc the warranty covered one of the repairs. They buy salvage titles and sell them without doing any repairs. Theyre just looking to take your money and forget about you.Also very unprofessional atmosphere there, does anyone that works there ever hear of a collared shirt.

Dealership never responded to my inquiries so I don't know much about the service provider.

This place is a nightmare Big Time. Just keep on driving past them. They truly do not care and are not want your money. Well that’s if they answer the phone or return your calls then when you say I’m frustrated they say oh well go somewhere else then. !!!!

Used car sales tactics. Be aware. I called Saturday at 1545 evening to confirm a 2018 Audi Q3 was still available.That was 15 min prior dealer closing time. I told Mr Monell I was driving 3 and a Half hours from Philadelphia to be there at opening at 1000 the next day Sunday with my daughter to pick up the vehicle. Arrived at 0945 to find out the car was sold? At 1545? Come on! I understand the luring of customers into the dealership but this is just plain lying. And of course 3 and a half hours back to Philadelphia. Good luck.

I had messaged them on a Monday but told them I might not make it there until sat due to my grandmother being hospitalized then on a Friday and said I would like to test drive and possibly buy the car on Saturday and got a quick response for Emma saying great see you then and a bunch of comforting things like she was sorry for hearing about my grandmother in the hospital and hope she got better and glad I was coming, I drove 3 hours cash in hand and when I got there the car was sold, I told them I set it all up with Emma and if the car got sold they should've notified me so I didn't drive all the way there, well little did I know I got messages but the automated system, thanks for wasting my time the 75 dollar in gas to make the trip up there and back. A simple message or phone call would've made everything better

Although Sam was our fantastic sales associate, I needed to talk to someone about the title not being sent still after buying the car 3 weeks prior. The woman I spoke with in the title department, after asking her very simple questions, started raising her voice to me, and talking to me like a complete idiot. So as a natural response, told her I was not in fact an idiot and just wanted to know why the title had not been sent to the state yet or to my financial Institute. She then proceeded to tell me “you need help” to which I didn’t say anything due to the utter shock or disrespect and disregard for my frustration that her department refused to send the title, and before hanging up on me said “I hope you have a better day!” She clearly hates her job, or people in general, and it shows. Maybe she should go work where she has zero interaction with the public. I hope she finds the help she needs to have her issues felt with.

I asked if a vehicle was available and to this date I haven't gotten an answer.

THESE GUYS ARE ABSOLUTE CROOKS. Stay far far far far far away. sold a car to me "saying" that 1 had 1 accident that was minor. Even showed a carfax. Car was nothing but a problem for two years. when we resold it we found out it had 4 accidents, the last one was termed as "severe" and most likely totaled the car 6 months before. They are know as shady. Therion the "salesperson" is as dishonest as they come.

This place is so shady I recommend you stay away. Unless of course you want to die in the you purchased. They say they did the safety inspection but my rotors and brakes were so bad. The customer service was horrible, the rep was too busy on her cell phone and making plans to go bowling with her coworkers. My car should be salvaged but they switched up the car fax report so it showed that the car was not involved in two major accidents.