Reviews
Oty was very knowledgeable and easy to work with. She made buying a car an actual enjoyable experience, which is rare in my past experience.
Oty was very knowledgeable and easy to work with. She made buying a car an actual enjoyable experience, which is rare in my past experience.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Trava and Dori were fantastic to work with. I enjoyed the ability to start the purchase online once I had made my final decisions.
Trava and Dori were fantastic to work with. I enjoyed the ability to start the purchase online once I had made my final decisions.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Trava and Dass were great.Test drive on my own was wonderful. I could think about what I was doing and how the car worked in my own brain space.
Trava and Dass were great.Test drive on my own was wonderful. I could think about what I was doing and how the car worked in my own brain space.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Matthew at Planet Honda was wonderful! He listened to what I needed for Rocky Mountain driving, and was thorough about the car’s capabilities and features. The low-pressure atmosphere is a refreshing bonus. Thank you Matthew, Des, and Oti for a pleasant experience.
Matthew at Planet Honda was wonderful! He listened to what I needed for Rocky Mountain driving, and was thorough about the car’s capabilities and features. The low-pressure atmosphere is a refreshing bonus. Thank you Matthew, Des, and Oti for a pleasant experience.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We use Planet Honda for most of our services. Good communication, helpful and seem fair. I like that the car is washed as a little bonus , as part of the service.
We use Planet Honda for most of our services. Good communication, helpful and seem fair. I like that the car is washed as a little bonus , as part of the service.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I brought my 2014 CR-V in for a 60,000 mile service. Brian K. did a good job telling me what services were needed and an estimate as well. Unfortunately, there were additional issues that needed to be addressed due to the age and wear on the car. Brian kept me in the loop and let me know the additional costs. A wheel stud broke when servicing my car and since they couldn’t determine if it was caused by their technician or just due to the age of the car, Planet Honda chose to pay for the repair. It meant they had my car another day as the part for the wheel bearing (which needed to be replaced as well) was coming from Dallas overnight. Planet Honda also did an alignment free of charge, Unexpected and frustrating. Again, Brian kept me in the loop. When my car was ready, Brian K. went over all the servicing that was ordered to make sure it indeed all got done. I’ve been coming to Planet Honda for many years and in my opinion they are determined to give the best service possible.
I brought my 2014 CR-V in for a 60,000 mile service. Brian K. did a good job telling me what services were needed and an estimate as well. Unfortunately, there were additional issues that needed to be addressed due to the age and wear on the car. Brian kept me in the loop and let me know the additional costs. A wheel stud broke when servicing my car and since they couldn’t determine if it was caused by their technician or just due to the age of the car, Planet Honda chose to pay for the repair. It meant they had my car another day as the part for the wheel bearing (which needed to be replaced as well) was coming from Dallas overnight. Planet Honda also did an alignment free of charge, Unexpected and frustrating. Again, Brian kept me in the loop. When my car was ready, Brian K. went over all the servicing that was ordered to make sure it indeed all got done. I’ve been coming to Planet Honda for many years and in my opinion they are determined to give the best service possible.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
They wouldn't do the deal I had already been approved for through my own credit agency, she made me run another credit report and gain another hard inquiry only to tell me without 3000down they wouldn't do it even though my lender didn't require me to put a any money down. Typical dealership carp, always bottom feeding.
They wouldn't do the deal I had already been approved for through my own credit agency, she made me run another credit report and gain another hard inquiry only to tell me without 3000down they wouldn't do it even though my lender didn't require me to put a any money down. Typical dealership carp, always bottom feeding.
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Unfortunately when you deal with businesses nowadays there is a good chance your experience won't be the best. I myself have had more bad experiences than I can count on my two hands, whether it's a custom car seat cover company (AutoSeatZone) denying they obviously sent you the wrong color, or a bank (Ally) stealing money right out of your account. Yet every now and again you'll do business with a company that actually cares about their customers in a above and beyond kind of way. Here at Planet Honda my experience was just that, friendly customer service, maintenance, and sales staff to an all around amazing time from purchase to my cars first oil change and everything in-between. Because of this I have taken the time to write this review and tell anyone else I believe Planet Honda will also be right for you!
Unfortunately when you deal with businesses nowadays there is a good chance your experience won't be the best. I myself have had more bad experiences than I can count on my two hands, whether it's a custom car seat cover company (AutoSeatZone) denying they obviously sent you the wrong color, or a bank (Ally) stealing money right out of your account. Yet every now and again you'll do business with a company that actually cares about their customers in a above and beyond kind of way. Here at Planet Honda my experience was just that, friendly customer service, maintenance, and sales staff to an all around amazing time from purchase to my cars first oil change and everything in-between. Because of this I have taken the time to write this review and tell anyone else I believe Planet Honda will also be right for you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service was great and very fast. The waiting area is comfortable and people who work there are very nice.
The service was great and very fast. The waiting area is comfortable and people who work there are very nice.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very satisfied with their no pressure service. Went out of their way to make me feel comfortable. Plus they had the best price compared to other local dealers.
Very satisfied with their no pressure service. Went out of their way to make me feel comfortable. Plus they had the best price compared to other local dealers.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car