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Palmer Dodge Chrysler Jeep RAM

(7,768 reviews)
Visit Palmer Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
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2023 consumer dealer award 2022 consumer dealer award

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New (678) 268-6156 (678) 268-6156
Used (678) 268-6187 (678) 268-6187
Service (888) 508-9708 (888) 508-9708

Inventory

See all 325 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2004.
Who doesn't love the feeling of pressing down the accelerator on a brand new vehicle? At Palmer Dodge we turn dreams into realities. Whether it is through financial assistance auto parts or vehicle service we're here to get you into your perfect car truck minivan or SUV today!
Stop by and see us our huge new and used inventory.

Service center

Phone number (888) 508-9708

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(7,768 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Palmer Dodge Chrysler Jeep RAM from DealerRater.

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Great service responsive and helpful no problem to big

Great service responsive and helpful no problem to big good communication happy to work with

Great service responsive and helpful no problem to big

Great service responsive and helpful no problem to big good communication happy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Great sales guys and finance manager.

Great sales guys and finance manager. DedicTed to working out a great deal and worked hard to make it happen. Thank you!

Great sales guys and finance manager.

Great sales guys and finance manager. DedicTed to working out a great deal and worked hard to make it happen. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your positive experience with our sales team and finance manager. Our goal is to ensure every customer drives away happy, and it's great to know we met that mark for you! Enjoy your new ride!

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I have purchased mini vehicles from Austin and Jody and

I have purchased mini vehicles from Austin and Jody and pleased every time with their professionalism and customer service.

I have purchased mini vehicles from Austin and Jody and

I have purchased mini vehicles from Austin and Jody and pleased every time with their professionalism and customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear about your positive experiences with Austin and Jody. Providing excellent customer service is our priority, and we appreciate your support. Enjoy your new vehicles!

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Charged for alignment that was never requested.

Charged for alignment that was never requested. Drained Freon from working A/C after I did not want to be charged for an inspection.

Charged for alignment that was never requested.

Charged for alignment that was never requested. Drained Freon from working A/C after I did not want to be charged for an inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback, David. We're sorry to hear about your experience and understand your frustration. Your concerns are important to us, and we will investigate this matter further to ensure it doesn’t happen again. Thank you for bringing it to our attention. Sincerely, David Keller, Service Manager, service@palmerdcj.com

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My experience at Palmer was nothing short of great.

My experience at Palmer was nothing short of great. Everyone we encountered was welcoming and efficient at their job. I was really impressed that our salesman came in on his off day!

My experience at Palmer was nothing short of great.

My experience at Palmer was nothing short of great. Everyone we encountered was welcoming and efficient at their job. I was really impressed that our salesman came in on his off day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback, Jill! We're thrilled to hear that you had such a great experience with our team. We pride ourselves on our customer service, and it's wonderful to know our dedication made a positive impact during your visit. Enjoy your new ride!

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Palmer DCJR and my service advisor Luis was great as

Palmer DCJR and my service advisor Luis was great as always. Did all the work and returned the vehicle earlier than originally promised. The only issue I had (and this is with Jeep/Stellantis, not Palmer) is that the lose bolts and xxxxx cost $430 to torque is a known issue so should have been covered by them as a recall or under warranty.

Palmer DCJR and my service advisor Luis was great as

Palmer DCJR and my service advisor Luis was great as always. Did all the work and returned the vehicle earlier than originally promised. The only issue I had (and this is with Jeep/Stellantis, not Palmer) is that the lose bolts and xxxxx cost $430 to torque is a known issue so should have been covered by them as a recall or under warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words! We're thrilled to hear that Luis provided you with excellent service and timely vehicle return. Your feedback about the issue is valuable, and we’ll ensure it’s noted. Thank you for choosing us, and we look forward to serving you again!

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I'm pretty happy with this dealership service area

I'm pretty happy with this dealership service area generally....but the credit card fee has me livid. Did you know the credit card agreement states that businesses take on the cost of the processing fee? What are my options if not paying with a credit card? Walking around with cash (so people maybe now know it's easier to rob people at this dealership), or a check, like I'm 90 years old? Honestly. Take the credit card processing fee away, it's so stupid.

I'm pretty happy with this dealership service area

I'm pretty happy with this dealership service area generally....but the credit card fee has me livid. Did you know the credit card agreement states that businesses take on the cost of the processing fee? What are my options if not paying with a credit card? Walking around with cash (so people maybe now know it's easier to rob people at this dealership), or a check, like I'm 90 years old? Honestly. Take the credit card processing fee away, it's so stupid.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We’re glad to hear you’re generally happy with our service. We appreciate your concerns about the credit card fee and will pass your thoughts along to the team. We’re always looking for ways to improve your experience.

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Was told 30 minutes for oil change.

Was told 30 minutes for oil change. Took over 3 hours. Excuse was they moved a larger service in front of me that took longer than they anticipated. No notice or option was presented to me. Service center was purely reactive.

Was told 30 minutes for oil change.

Was told 30 minutes for oil change. Took over 3 hours. Excuse was they moved a larger service in front of me that took longer than they anticipated. No notice or option was presented to me. Service center was purely reactive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and sincerely apologize for the delay you experienced. We strive to communicate better with our customers and will address this issue with our service team to improve future visits. Thank you for bringing this to our attention. Sincerely, David Keller, Service Manager, service@palmerdcj.com

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The vehicle was at Palmer for warranty repairs and very

The vehicle was at Palmer for warranty repairs and very happy with the service dept.

The vehicle was at Palmer for warranty repairs and very

The vehicle was at Palmer for warranty repairs and very happy with the service dept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had a great experience with our service department! Providing top-notch service is our priority, and we're glad we could meet your expectations. Thank you for the positive feedback!

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Fantastic experience working with Mike!

Fantastic experience working with Mike! I usually dread the back-and-forth negotiations that come with buying a car, but Mike made the entire process incredibly smooth and straightforward. He got straight to the point, and within minutes, I had the keys in my hand—amazing! Also, a special shoutout to Peyton for helping with the Jeep selection and demo. Super enthusiastic and genuinely focused on customer satisfaction. Great teamwork and service all around!

Fantastic experience working with Mike!

Fantastic experience working with Mike! I usually dread the back-and-forth negotiations that come with buying a car, but Mike made the entire process incredibly smooth and straightforward. He got straight to the point, and within minutes, I had the keys in my hand—amazing! Also, a special shoutout to Peyton for helping with the Jeep selection and demo. Super enthusiastic and genuinely focused on customer satisfaction. Great teamwork and service all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear about your fantastic experience, Khaiskhan! Mike and Peyton truly embody our commitment to smooth, customer-focused service. Thank you for recognizing their efforts. Enjoy your new ride!

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