Reviews
as always communication with the service team, in
as always communication with the service team, in particular Kim and David is great and responsive.
as always communication with the service team, in
as always communication with the service team, in particular Kim and David is great and responsive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department at Palmer Dodge is top-notch.
The service department at Palmer Dodge is top-notch. They are efficient, knowledgeable, and always provide excellent customer service. I appreciate their attention to detail.
The service department at Palmer Dodge is top-notch.
The service department at Palmer Dodge is top-notch. They are efficient, knowledgeable, and always provide excellent customer service. I appreciate their attention to detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Employees were helpful.
Employees were helpful. Especially the service manager, David Keller. Bo Bryant was my sales rep. He made a scheduling error. He admitted the error and made it right; meeting the original schedule. Thank you.
Employees were helpful.
Employees were helpful. Especially the service manager, David Keller. Bo Bryant was my sales rep. He made a scheduling error. He admitted the error and made it right; meeting the original schedule. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone we worked work at Palmer was great and the
Everyone we worked work at Palmer was great and the process was very easy. We are very happy with our purchase.
Everyone we worked work at Palmer was great and the
Everyone we worked work at Palmer was great and the process was very easy. We are very happy with our purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear that you had a great experience with our team and are happy with your purchase. Your satisfaction is our top priority, and we appreciate your kind words!
Great service, great follow up and great experience.
Great service, great follow up and great experience. I have purchased several vehicles from Palmer Dodge and always a pleasure to work with them, including the service department. Casey Cruce was awesome to work with.
Great service, great follow up and great experience.
Great service, great follow up and great experience. I have purchased several vehicles from Palmer Dodge and always a pleasure to work with them, including the service department. Casey Cruce was awesome to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic feedback, Gary! We're thrilled to hear you had a great experience with Casey and our team. Your loyalty means a lot to us, and we look forward to assisting you with your future vehicle needs!
Everything was great will come back.
Everything was great will come back. I don’t have any complaints and customer service was great
Everything was great will come back.
Everything was great will come back. I don’t have any complaints and customer service was great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bryan, we're thrilled to hear you had such a positive experience! It's wonderful to know our customer service met your expectations. We can’t wait to welcome you back for another great visit!
Very friendly staff but the issue with my car still isn't
Very friendly staff but the issue with my car still isn't fixed. They hired an outside company to install a sunroof which isn't working and they haven't been able to get ahold of them for the past 3 weeks. Sunroof won't open at all and still have no updates.
Very friendly staff but the issue with my car still isn't
Very friendly staff but the issue with my car still isn't fixed. They hired an outside company to install a sunroof which isn't working and they haven't been able to get ahold of them for the past 3 weeks. Sunroof won't open at all and still have no updates.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Palmer had the Jeep I wanted on the lot.
Palmer had the Jeep I wanted on the lot. I was able to drive out the same day and with a monthly payment that was much better than the competitor I visited the day before. Best car buying process I’ve had.
Palmer had the Jeep I wanted on the lot.
Palmer had the Jeep I wanted on the lot. I was able to drive out the same day and with a monthly payment that was much better than the competitor I visited the day before. Best car buying process I’ve had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your experience, Stephanie! We're thrilled to hear you found your Jeep with us and enjoyed a smooth buying process. Providing great value and service is what we strive for every day. Enjoy your new ride!
Very good people and friendly and I felt important and
Very good people and friendly and I felt important and would return again when time to have service.
Very good people and friendly and I felt important and
Very good people and friendly and I felt important and would return again when time to have service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind words, Jim! We’re thrilled to hear you felt valued and had a positive experience with our team. We look forward to welcoming you back for your next service!
I recently had my car serviced at Jeep, and I couldn't be
I recently had my car serviced at Jeep, and I couldn't be happier with the experience! The staff was professional and attentive, ensuring that all my needs were met. They provided clear communication throughout the process and completed the service in a timely manner. My car runs like new, and I appreciate the care they took. Highly recommend Jeep for anyone in need of reliable and friendly service!
I recently had my car serviced at Jeep, and I couldn't be
I recently had my car serviced at Jeep, and I couldn't be happier with the experience! The staff was professional and attentive, ensuring that all my needs were met. They provided clear communication throughout the process and completed the service in a timely manner. My car runs like new, and I appreciate the care they took. Highly recommend Jeep for anyone in need of reliable and friendly service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your positive experience with our team. Providing top-notch service and clear communication is our priority, and we're glad your car is running great. We appreciate your recommendation and look forward to serving you again!