Palmer Dodge Chrysler Jeep RAM

I enjoyed the hospitality in the service that was given there. And did not try to overprice all over sell us anyting that we didn't need.

Gabriel Was a amazing sales person answered all my questions negotiating on price for us highly recommend it will be back in the future. Very satisfied... customer

I’ll be honest, when I first walked in, the first person I dealt with was not my cup of tea, but once someone noticed my frustrations, their entire team... rallied around me and my family to make sure I had a positive experience and we were completely blown away by the professionalism of their team. Just to give you some back story - I was in an accident and needed to replace my vehicle. The rental I had was a brand new Jeep and so my mind was set on just that. I went to EIGHT car lots within about 30 hours. The whole experience was exhausting. I dealt with SO many ammeters - uneducated, impersonal, and otherwise. Finally, I found almost the exact car that I had initially wanted on Car Gurus and so I drove from ITP up to Palmer. My parents followed me up and happened to blow a tire along the way. Being that it was a Sunday I was worried we’d get there too late to finalize anything same day. When I arrived, as I mentioned, there was a bit of runaround with the guy who’d originally took my call, however, James (and really the entire team) very quickly took charge of the situation. They were able to find two of the cars that fit my expectations and got them both up to the front for me to view. I had already spent my weekend test driving, so once I saw the interior packages, I had my pick of the two, took it for a lap and then sat down for negotiating. Out of every lot I went to this weekend, James brought me the BEST price I’d seen all weekend AND it was for a vehicle that had a better package than any of the others I looked at. Also, this dealership is great in the sense that their first offer is a good offer and they don’t waste your time. Once we told them what we had and could walk out comfortably with, we spent about 20 minutes finalizing everything and I walked out with a brand new car that perfectly fit my budget. They were nice enough to throw in a few other signing incentives (but I won’t share those here ��) AND James personally filled up my parents tank so that they could head back to Nashville. All of this (including financing + pictures) took about 2.5 hours total. Honestly, you cannot best that!! Again, I am beyond impressed with this team, the service, and the dealership in general. My parents plan on coming back to buy a car from this lot and I will be sending all my friends to them moving forward. HIGHLY recommend these guys!

This was yet again another great experience at Palmer. Jim Miller goes above and beyond, which is why I have purchased my last 2 vehicles from him. He... makes it feel like you are purchasing from family and I absolutely love that

I was reluctant after requesting service in October was denied but I still needed an oil change. checking in with Hiram was a great attentive process.... While awaiting I was notified my Injectors needed cleaning service. Appropriate attention to detail seemed to resolve my October issue and renewed my trust in Palmer Dodge. Thanks

Tom was a great service rep. This was the best out of 3 Jeep service centers I've gone to. I'll be back again.

friendly and fast .... I Was able to get my car back in 2 hrs even though it was last minute appointment on Saturday . Thank you

These guys get to know their customer; then proceed to match you with the car of your dreams! I was amazed by the tailored service I received. And when... it came time to do the deal, they bent over backwards to get me where I wanted to be. Easy Day!

Had my 2017 Durango R/T in for minor rim/wheel repair. Thomas was easy to deal with and work with. Being a Veteran (and a little OCD) and very passionate... about my vehicle. Thomas completely understood about the quality of workmanship, that i expect when it comes to my vehicle.

Greeted at door by name, took me right away, explained recall & possible navigation issue. Kept me updated throughout morning as to status of repairs.... Thomas Pappas was very professional an courteous!