Fred Beans Volkswagen of Devon

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
17 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 30, 2017

    I wanted to share my experience at Frer Beans VW in Devon, Pa. I was exploring a certified preowned VW. with a sales consultant named Andrew S. I am reasearcher... by nature..very detailed..Andrew was very attentive and listened carefully to my detailed questions His product knowledge was first rate and he was able to respond definitively and also clarified any issues that I had. It was a pleasure to work with him and he made it a very easy and comfortable experience. Athough I did not move forward with a purchase at this time , I will return to consider another VW car and would work with Andrew again.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 16, 2017

    Andrew Sun and the whole team were extremely professional and helpful. It was the best car buying experience I have ever had. I will only buy my vehicles... from Fred Beans from now on.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 6, 2017

    Just purchased a new VW from Anthony Law at Fred Beans (Devon, PA). Everything done via the internet - this was the easiest purchase I have ever made!... I had shopped several dealers here in N.J. and Anthony gave me the best price right from the beginning with no haggling. He was extremely professional and I knew ALL COSTS ahead of time via the buyers order that was emailed to me. (Buyers do need to be aware when obtaining quotes from dealers as they will ALWAYS contain every rebate available. Be an INFORMED BUYER and ask lots of questions!) No high pressure. Sarah was extremely thorough and made the vehicle pick-up fast & pleasant. Couldn't have been more pleased with the purchase of my 2017 Passat SEL PREMIUM. And YES ~ I'm a loyal VW owner. I'm turning in my 2012 Passat diesel, but sticking with the Passat as it's a great car and I really love it.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 21, 2015

    Not sure why the low ratings/reviews on other sites. I had the most positive buying experience ever for a car. John Vickery and Eric Olivieri are top notch... professionals. I was looking for a late model/low mileage pre-owned vehicle; I had narrowed it down to the 2013 CRV EX-L. They had one just taken in via trade with low miles, loaded and in great condition. I came all the way down from Northern NJ. I had also located similar vehicles at other Phila dealers but they were all too pushy. The experience here was low key and easy. I arranged my own financing and when I came down to pick up the car- I was out in 75 minutes- not once did they try to pressure or up sell other add-ons. I can wholeheartedly recommend the buying experience at Fred Beans. Would not hesitate to do so again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2015

    Thank you, Tyrik & Eric for all of your help! Another amazing experience at Fred Beans VW in Devon! I was considering going to a different brand dealership... closer to my house, but the thought of NOT having a VW just made me too upset. I've been a loyal customer for 20 years and Tyrik made sure he took excellent care of me and got me into the car I wanted at the price I wanted-price was even better than I expected. They also made sure to communicate every step of the process with me so that I knew and understood what what happening and how long it would take. I was in my new car in no time and just love, love my new Tiguan aka "Tiggy," Thank you again Tyrik & Eric and the whole Devon crew!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 24, 2015

    This is a great dealership. Everyone is very friendly and the facilities are really nice. In particular Tyrik, Eric O. and Joe were super helpful and made... the process easy and enjoyable.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 17, 2015

    My experience at Fred Beans VW better the extraordinary it was incredible. My salesman Tom Sheridan was better then ANY salesman I could of ever gotten.... He made my first experience with a new car better then I could of ever asked for. He really has a gift when it comes to people. And his sense of humor was laugh at loud if you need a car ask for Tom Sheridan. You'll get the best car buying experience ever. The entire staff made me feel like I was part of the family. When Fred Beans says welcome to the family they absolutely mean it. I will never shop anywhere else for a car but at Fred Beans. Again I can't thank these guys enough.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 3.0 out of 5
    October 14, 2014

    By the time I got to the dealership, the pre-owned car I was interested in was already gone. Budget was limited and nothing else I wanted was available... in my price range. However the associate who helped me was very patient and went through the inventory available that was as close to my maximum price as possible. No pressure, just helpful guidance. Won't hesitate to go back for my next car purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    January 16, 2014

    Be very cautious when purchasing a "Certified Pre-Owned' vehicle from this dealership. I bought a 2007 VW Passat 2.0T in 2012 with 46,000 miles on it.... Less than two years later and an odometer that now reads 61,398 I have had nothing but problems with it. Here's a breakdown of the repairs that have been made to the vehicle thus far; *Jan. 3rd 2013 with 51,315 miles; TIMING Belt Replaced Control Arm's Repaired *Jan. 4th 2013 with 51, 369 miles; CEL on, replaced N80 (Purge) Valve *Apr. 10th 2013 with 53, 683 miles; During inspection, oil was found leaking from the valve gasket cover onto exhaust and turbo lines. Gasket Replaced. *May 17th 2013 with 54,546 miles; Oil leaking again from the same valve gasket, replaced again. *Jun. 18th 2013 with 55,511 miles; CEL on again, fuel pressure sensor replaced. *Jul. 1st 2013 with 55,720 miles; CEL on for 3rd time; Mech. Pump Cam completely worn through, replaced intake CAMSHAFT, cam follower, and mech. fuel pump. *Nov 9th 2013 with 59,247 miles; 60K, note oil changed at 59,247 *Dec. 20th with 60,726 miles; Tire replaced (my fault) and Firestone noted that my oil was low, note just had an oil change slightly over 1,000 mi. ago. *Dec. 24th with 60,755 miles; Oil consumption test started by dealer. Left CV boot torn open, replaced. *Jan. 3rd 2014 with 61,175 miles; Wiper blades stopped working. Replaced. Which leads me to today, I picked my car up after dropping it off yesterday to determine whether the car is burning too much oil and of course it was determined that my car is fine. The advice that is on the invoice is that I check my car's oil every 1,000 miles and top off as necessary. Yes, for a 2007 vehicle with less than 65,000 miles that originally should go 10,000 miles between changes, I now have to check my oil every 1,000 miles and top it off as necessary and that's completely acceptable from VW's standpoint. Unreal. While this is not all the dealer's fault, I find it completely astonishing that this car was somehow considered a CPO vehicle. I bought a CPO VW, and paid a premium for it, because everything I had heard about their pre-owned vehicles had led me to believe they were basically like brand new cars with very a very thorough inspection process, well as Maury would say "That's a lie!" and now I feel completely duped and am left with a complete lemon of a car that's going to hundred dollar bill me when my CPO runs out. I guess when Jack Deegan, the sales guy, told me this car was "priced to sell" he meant it in more of a get this car off our lot so its not our problem type of way...

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 23, 2013

    I was ready to buy a new vehicle last December. I had seen the 2013 VW Tiguan and liked what I saw, so, I went to Fred Beans VW in Devon based on a recommendation... from a friend who had bought several cars from them in the past. She told me that I was in for a departure from the usual car dealer games. She was right. From the time I walked in, I never felt pressured, never was given the hard sell nor made to feel like just another sale. My sales person was friendly, patiently answered all my questions about the Tiguan and asked about my needs..not just trying to upsell me on a more expensive Toureg, either. We took a test drive that lasted longer than I expected and traveled on local roads and highways, too. I got to see how the Tiguan drove in multiple situations. I wanted to buy this vehicle. Negotiating was easy. I knew ahead of time what my trade was worth, what I could expect to get for it and what the "actual price" of the Tiguan was to the dealer. We settled on a price that was just about where I had wanted to be. The salesperson never once said "I'll have to run this past my manager". She and I negotiated straight forwardly and honestly. I was getting what I needed to get out of my car and the price of the Tiguan was within $50 of what I had calculated. The only thing left was to pick out the options and the color. She scanned the inventory in the 4 state area and found what I wanted at another dealer. It could be delivered the next day. The finance manager was a dream to work with. Because my credit score is so high, he had the top choices of all financing. He got me a five year contract at .09%...not bad. I've bought Audis, Mercedes and others...but, the incredible sales and service from Fred Beans is superior to all the rest. As long as VW continues to make quality SUVs like the Tiguan, I'll continue to buy them...from Fred Beans in Devon. Seriously...they are that nice.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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