Reviews
Every aspect of car buying and service at this place is
Every aspect of car buying and service at this place is phenomenal. The staff are all incredible. All were nice, friendly, kind, and attentive. Our salesperson, Blake C, was very attentive to our needs, answered all of our questions, and wasn't a pushy salesman. He stayed late into the evening, as we test drove the vehicle we ended up purchasing, twice in the same evening. I drove it 1st, and I wanted me wife to drive it as well, before deciding to purchase. The finance person, Greg M. stayed late as well, and didn't rush things. Given that it was late, dark, and very cold outside, we didn't get to thoroughly inspect the outside of the vehicle. There were a few things that the salesperson pointed out, that we probably wouldn't have noticed, and he indicated they would take care of them. I just can't say enough good things about the entire Toy Barn crew!
Every aspect of car buying and service at this place is
Every aspect of car buying and service at this place is phenomenal. The staff are all incredible. All were nice, friendly, kind, and attentive. Our salesperson, Blake C, was very attentive to our needs, answered all of our questions, and wasn't a pushy salesman. He stayed late into the evening, as we test drove the vehicle we ended up purchasing, twice in the same evening. I drove it 1st, and I wanted me wife to drive it as well, before deciding to purchase. The finance person, Greg M. stayed late as well, and didn't rush things. Given that it was late, dark, and very cold outside, we didn't get to thoroughly inspect the outside of the vehicle. There were a few things that the salesperson pointed out, that we probably wouldn't have noticed, and he indicated they would take care of them. I just can't say enough good things about the entire Toy Barn crew!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome cars, awesome people.
Awesome cars, awesome people. Great selection, easy process, worked hard to get me and my family out quickly even with our infant son with us during the paperwork. I love my new Supra!! Will be back for my next ride!
Awesome cars, awesome people.
Awesome cars, awesome people. Great selection, easy process, worked hard to get me and my family out quickly even with our infant son with us during the paperwork. I love my new Supra!! Will be back for my next ride!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service, made a first time car buying
Excellent customer service, made a first time car buying experience incredibly easy and from out of state no less. I was walked through every step of the way and felt I was in good hands throughout the entire experience. Likely won’t be my last purchase from here, 10/10 would recommend.
Excellent customer service, made a first time car buying
Excellent customer service, made a first time car buying experience incredibly easy and from out of state no less. I was walked through every step of the way and felt I was in good hands throughout the entire experience. Likely won’t be my last purchase from here, 10/10 would recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Refused to comply with the documentation they are
Refused to comply with the documentation they are required to fill out for federal tax credit. Not professional at all
Refused to comply with the documentation they are
Refused to comply with the documentation they are required to fill out for federal tax credit. Not professional at all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They have top quality cars and one of the best selections
They have top quality cars and one of the best selections in the country. Thanks.
They have top quality cars and one of the best selections
They have top quality cars and one of the best selections in the country. Thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Never responded to question about the manual vs automatic
Never responded to question about the manual vs automatic They deceptively said it was a manual when the pictures showed PDK
Never responded to question about the manual vs automatic
Never responded to question about the manual vs automatic They deceptively said it was a manual when the pictures showed PDK
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Still waiting!
Still waiting! Four weeks and counting. I am still waiting for my paperwork and Title and money.
Still waiting!
Still waiting! Four weeks and counting. I am still waiting for my paperwork and Title and money.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent service, excellent selection and very fair
Excellent service, excellent selection and very fair pricing. I came from out of town to purchase (which can be a gamble) and the car was even better than represented on the website. Greg took care of all my needs. I couldn’t be happier and I will be back.
Excellent service, excellent selection and very fair
Excellent service, excellent selection and very fair pricing. I came from out of town to purchase (which can be a gamble) and the car was even better than represented on the website. Greg took care of all my needs. I couldn’t be happier and I will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Incredibly easy and stress-free process.
Incredibly easy and stress-free process. Greg and Pavel were exceptional. Most of my process was online (I live 2.5 hours away). A handful of phone conversations. By the time I arrived at the dealership I was greeted and handed the keys. Couldn't have asked for a better experience. Considering my circumstances; my 2019 Chevrolet Silverado was in a parking lot where the car beside my truck caught fire entirely, thus catching my truck on fire. It was totaled and without warning I was shoved into the market for a new vehicle. My situation was handled with consideration and professionalism. Thank you Toy Barn!
Incredibly easy and stress-free process.
Incredibly easy and stress-free process. Greg and Pavel were exceptional. Most of my process was online (I live 2.5 hours away). A handful of phone conversations. By the time I arrived at the dealership I was greeted and handed the keys. Couldn't have asked for a better experience. Considering my circumstances; my 2019 Chevrolet Silverado was in a parking lot where the car beside my truck caught fire entirely, thus catching my truck on fire. It was totaled and without warning I was shoved into the market for a new vehicle. My situation was handled with consideration and professionalism. Thank you Toy Barn!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a car sight unseen from Pavel as a surprise for my
Bought a car sight unseen from Pavel as a surprise for my husband. Pavel made the experience seemless while communicating with the transporter taking the car to California and even participating in my scheme to surprise hubby. Car was super clean and I would highly recommend dealing with Pavel at Toy Barn!
Bought a car sight unseen from Pavel as a surprise for my
Bought a car sight unseen from Pavel as a surprise for my husband. Pavel made the experience seemless while communicating with the transporter taking the car to California and even participating in my scheme to surprise hubby. Car was super clean and I would highly recommend dealing with Pavel at Toy Barn!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car