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Thornton Automotive Dover

(827 reviews)
Visit Thornton Automotive Dover
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 consumer dealer award
View 7 awards
2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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(717) 467-4626 (717) 467-4626

Inventory

See all 96 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2004.
A little more than 25 years ago 2 old friends were having dinner together reflecting on their years of working for new car dealers and how they would do things differently. That December after some hectic months of changing zoning and begging for cash Thornton Automotive Dover was open for business with 7 cars on the lot.

Bill Thornton and Wayne Hawksworth founded Thornton Automotive Dover with the goal of taking care of customers better than anyone else in the business. To achieve that goal they surrounded themselves with quality people offering great cars at the best prices and an unbeatable warranty and reputation.
Since 1993 Thornton Automotive Dover has offered a wide selection of the highest quality vehicles in the area.

Service center

Phone number (717) 467-4626

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

View all 7 employees View less employees

Reviews

(827 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thornton Automotive Dover from DealerRater.

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Ryan and Brian from Thornton Auto really helped us out.

Ryan and Brian from Thornton Auto really helped us out. I really appreciate the extra effort that went into them helping us get into our vehicle and kept within our budget. They are very friendly and knowledgeable. I’d recommend going to see “George” (Ryan) for your vehicle needs !!

Ryan and Brian from Thornton Auto really helped us out.

Ryan and Brian from Thornton Auto really helped us out. I really appreciate the extra effort that went into them helping us get into our vehicle and kept within our budget. They are very friendly and knowledgeable. I’d recommend going to see “George” (Ryan) for your vehicle needs !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I was pleased with the Thornton sales group for making

I was pleased with the Thornton sales group for making the car buying experience easy!

I was pleased with the Thornton sales group for making

I was pleased with the Thornton sales group for making the car buying experience easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Loved my experience and my truck.

Loved my experience and my truck. They stayed late for me coming from NY and they made everything fast and easy.

Loved my experience and my truck.

Loved my experience and my truck. They stayed late for me coming from NY and they made everything fast and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Scott was wonderful!

Scott was wonderful!!! I will remcommene many to you all , will always. Look at your dealership in the future thanks love th car !!!!,thanks scott

Scott was wonderful!

Scott was wonderful!!! I will remcommene many to you all , will always. Look at your dealership in the future thanks love th car !!!!,thanks scott

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Not high pressure.

Not high pressure.Very welcoming and pleasant experience. We will come back in future for another vehicle.

Not high pressure.

Not high pressure.Very welcoming and pleasant experience. We will come back in future for another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Great customer service.

Great customer service. Everyone was very professional. We are a repeat customer. Recommend to others looking for a quality used vehicle.

Great customer service.

Great customer service. Everyone was very professional. We are a repeat customer. Recommend to others looking for a quality used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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My second vehicle purchase one from Manchester and one

My second vehicle purchase one from Manchester and one from Dover, had I not had the issue with the license plate falling off the vehicle the experience from Dover would have been great!! Not one person from Dover called to even ask if I found it or even how I made out.

My second vehicle purchase one from Manchester and one

My second vehicle purchase one from Manchester and one from Dover, had I not had the issue with the license plate falling off the vehicle the experience from Dover would have been great!! Not one person from Dover called to even ask if I found it or even how I made out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mr. Levinsky, Thanks for taking the time to talk to me this evening. After reviewing the cameras and talking to you about your missing plate, I honestly can't pinpoint how it occurred, but I apologize if we didn't communicate enough with you after your realized it was gone. We always care about our customers' being happy and I appreciate you taking the time to discuss it. And, I am very glad to hear how happy you were with the rest of the process, so please let me know if I can ever help in the future. Take care! ~Wes Myers, GM

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Great experience with great customer service!

Great experience with great customer service! Went above and beyond necessary. Would highly recommend to others

Great experience with great customer service!

Great experience with great customer service! Went above and beyond necessary. Would highly recommend to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Everyone was so nice, and treated me so well, especially

Everyone was so nice, and treated me so well, especially Russ, and Wes. I highly recommend them to anyone who is looking for a car, either used, or new. It truly was the best car buying experience that I have ever had!

Everyone was so nice, and treated me so well, especially

Everyone was so nice, and treated me so well, especially Russ, and Wes. I highly recommend them to anyone who is looking for a car, either used, or new. It truly was the best car buying experience that I have ever had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I continue to be the impressed with the service I

I continue to be the impressed with the service I receive at Thornton, Dover. This visit was no different with all details/options being explained to me clearly so that I understood what I was dealing with. The technician that worked on my vehicle explained everything in detail, which was appreciated.

I continue to be the impressed with the service I

I continue to be the impressed with the service I receive at Thornton, Dover. This visit was no different with all details/options being explained to me clearly so that I understood what I was dealing with. The technician that worked on my vehicle explained everything in detail, which was appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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