Thornton Automotive Dover

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4.9
(742 reviews)
Visit Thornton Automotive Dover
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
(717) 467-4626 (717) 467-4626

Inventory

See all 102 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2004.
A little more than 25 years ago 2 old friends were having dinner together reflecting on their years of working for new car dealers and how they would do things differently. That December after some hectic months of changing zoning and begging for cash Thornton Automotive Dover was open for business with 7 cars on the lot.

Bill Thornton and Wayne Hawksworth founded Thornton Automotive Dover with the goal of taking care of customers better than anyone else in the business. To achieve that goal they surrounded themselves with quality people offering great cars at the best prices and an unbeatable warranty and reputation.
Since 1993 Thornton Automotive Dover has offered a wide selection of the highest quality vehicles in the area.

Service center

Phone number (717) 467-4626

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

View all 7 employees View less employees

Reviews

4.9
(742 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thornton Automotive Dover from DealerRater.

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5.0

Had excellent experience with service department.

Had excellent experience with service department. They were quick and efficient. I’ll be back is 5000 miles.

5.0

Had excellent experience with service department.

Had excellent experience with service department. They were quick and efficient. I’ll be back is 5000 miles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Great service department and service advisors.

Great service department and service advisors. Phil and Lyle are a great asset to Thornton Service Department.

5.0

Great service department and service advisors.

Great service department and service advisors. Phil and Lyle are a great asset to Thornton Service Department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

We have used thorton dover for many years to purchase

We have used thorton dover for many years to purchase vehicles and have them do repairs for us also. never had any issues at all, and they go above to make you feel like part of the family. recently bought a used suv from them, and so far totally loving it. got a code or message about changing the rear differential fluid, never dealt with this before. so scheduled to have it done, and went to pick up the suv, and there was no charge. they take care of you from start to finish.

5.0

We have used thorton dover for many years to purchase

We have used thorton dover for many years to purchase vehicles and have them do repairs for us also. never had any issues at all, and they go above to make you feel like part of the family. recently bought a used suv from them, and so far totally loving it. got a code or message about changing the rear differential fluid, never dealt with this before. so scheduled to have it done, and went to pick up the suv, and there was no charge. they take care of you from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Very kind and helpful excellent customer service took

Very kind and helpful excellent customer service took vehicle to Red Lion to Replace part

5.0

Very kind and helpful excellent customer service took

Very kind and helpful excellent customer service took vehicle to Red Lion to Replace part

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

The entire staff at Thornton Dover is exceptional!

The entire staff at Thornton Dover is exceptional! Would recommend them to anyone! I have purchased several cars there and get my oil changed there!

5.0

The entire staff at Thornton Dover is exceptional!

The entire staff at Thornton Dover is exceptional! Would recommend them to anyone! I have purchased several cars there and get my oil changed there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

We have received excellent service from the service

We have received excellent service from the service department on the vehicle we purchased. Everyone has been polite and the service been fast.

5.0

We have received excellent service from the service

We have received excellent service from the service department on the vehicle we purchased. Everyone has been polite and the service been fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

The dealership was awesome to work with and made

The dealership was awesome to work with and made everything easy and smooth. Very good sales and service people

5.0

The dealership was awesome to work with and made

The dealership was awesome to work with and made everything easy and smooth. Very good sales and service people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Casey was the best.

Casey was the best. Follow up was nice and helped us with all questions. Totally satisfied. Support from service was appreciated. Found vehicle to fit our needs and has so many nice features. Would recommend Thorton and their staff to anyone. Thank you and especially Casey Cabot.

5.0

Casey was the best.

Casey was the best. Follow up was nice and helped us with all questions. Totally satisfied. Support from service was appreciated. Found vehicle to fit our needs and has so many nice features. Would recommend Thorton and their staff to anyone. Thank you and especially Casey Cabot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

They were nice enough to fit me in for an oil change at

They were nice enough to fit me in for an oil change at the last minute. Great dealership.

5.0

They were nice enough to fit me in for an oil change at

They were nice enough to fit me in for an oil change at the last minute. Great dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

They really treat you very well and are helpful if you

They really treat you very well and are helpful if you have any questions about your vehicle

5.0

They really treat you very well and are helpful if you

They really treat you very well and are helpful if you have any questions about your vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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See all 742 reviews