Reviews
Excellent customer experience as always have been a
Excellent customer experience as always have been a repeat customer since 2015 they really treat you like a person and no pressure at all
Excellent customer experience as always have been a
Excellent customer experience as always have been a repeat customer since 2015 they really treat you like a person and no pressure at all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mark Preston was extremely polite and professional in
Mark Preston was extremely polite and professional in assisting my wife and I with our new QX80. This is the 3rd one we've purchased from them over all the years and Mark was so helpful throughout the entire process! Thanks Mark1
Mark Preston was extremely polite and professional in
Mark Preston was extremely polite and professional in assisting my wife and I with our new QX80. This is the 3rd one we've purchased from them over all the years and Mark was so helpful throughout the entire process! Thanks Mark1
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark went above and beyond to help me in my search for my
Mark went above and beyond to help me in my search for my QX60. He was professional yet personable. Mark reached out on a Sunday night to aid with my inquiry. He delivered on everything he promised and then some to make my purchase seamless. Thank you Mark!
Mark went above and beyond to help me in my search for my
Mark went above and beyond to help me in my search for my QX60. He was professional yet personable. Mark reached out on a Sunday night to aid with my inquiry. He delivered on everything he promised and then some to make my purchase seamless. Thank you Mark!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had such a great experience working with Mark!
We had such a great experience working with Mark! From start to finish, he was incredibly kind, patient, and accommodating. He truly made the entire process feel seamless and stress-free Car buying can sometimes feel overwhelming, but Mark made everything simple, clear, and comfortable. We never felt pressured - just genuinely supported. If you’re looking for someone who is professional, personable, and easy to work with, we highly recommend asking for Mark!
We had such a great experience working with Mark!
We had such a great experience working with Mark! From start to finish, he was incredibly kind, patient, and accommodating. He truly made the entire process feel seamless and stress-free Car buying can sometimes feel overwhelming, but Mark made everything simple, clear, and comfortable. We never felt pressured - just genuinely supported. If you’re looking for someone who is professional, personable, and easy to work with, we highly recommend asking for Mark!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
⭐️
Darryl was so easy to work with ~ he really listened as
Darryl was so easy to work with ~ he really listened as we were talking among ourselves, and was able to offer so many options as a result. The experience was a no-pressure sales process, easy, and pretty fast. Darryl was such a pleasure the entire time, and had us driving away in a beautiful ride. Everyone at the dealership was so friendly & helpful! Great experience!
Darryl was so easy to work with ~ he really listened as
Darryl was so easy to work with ~ he really listened as we were talking among ourselves, and was able to offer so many options as a result. The experience was a no-pressure sales process, easy, and pretty fast. Darryl was such a pleasure the entire time, and had us driving away in a beautiful ride. Everyone at the dealership was so friendly & helpful! Great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark was very personable and knowledgeable.
Mark was very personable and knowledgeable. Made the experience as painless as it can be.
Mark was very personable and knowledgeable.
Mark was very personable and knowledgeable. Made the experience as painless as it can be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience with Mr Mark.
I had a great experience with Mr Mark. Excellent service. Simple honest and easy with Mr Mark
I had a great experience with Mr Mark.
I had a great experience with Mr Mark. Excellent service. Simple honest and easy with Mr Mark
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
purchasing process, and the accommodating and
purchasing process, and the accommodating and knowledgeable staff. They also like the transparent pricing and the lack of pressure to purchase additional packages. +38 Summarized by AI. Learn more . Reviews All finance50 qx6042 consultant28 snacks21 +6 Sort by Most relevant Newest Highest Lowest Tyrone a day ago New Used Car Buyers Beware! I’m rating this dealership based on their lack of accountability after selling me a 2021 Range Rover Sport in a condition I would never expect from a dealer of … More 1 Jim S 6 reviews 4 days ago New I have had 6 cars from Infiniti of Gwinnett and have always been satisfied with the cars and the dealership. I FULLY believe my service advisor is great. I do become tired of the amount of questions they ask in their constant "surveys". INFINITI of Gwinnett (Owner) 4 days ago Hello Jim S, thank you; we appreciate your feedback! Kim Sergent 2 reviews 6 days ago New INFINITI of Gwinnett (Owner) 6 days ago Hello Kim Sergent, thank you; we appreciate your feedback! Chris Palumbo 2 reviews a week ago New The staff is fantastic. Every single manager shook my hand and said hello! Executive...General.... Service....and Parts managers all took time to say hello with a smile. And of course, my sales consultant Nasira and Finance Director Goran were equally fantastic. 5 star is not enough. Thank you Infiniti of Gwinnett! INFINITI of Gwinnett (Owner) a week ago Chris Palumbo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of Gwinnett. RAPHAEL TOMLIN 4 reviews 2 weeks ago New Thank you Alyssa for always providing me great service and attention ❤️1 INFINITI of Gwinnett (Owner) a week ago Raphael Tomlin, we're so glad that we were able to go above and beyond your expectations! Marcia Coley 13 reviews 2 weeks ago New Had a wonderful experience buying our car from Gwinnett Infiniti. Darryl Ferguson was our salesman. He was very knowledgeable and professional. He explained all the details of the car and gave a good tutorial on driving it. INFINITI of Gwinnett (Owner) 2 weeks ago Marcia Coley, we're so glad that we were able to go above and beyond your expectations! Juni Hsieh Local Guide·79 reviews·443 photos Edited 2 weeks ago I have always had great experience with Infiniti of Gwinnett, this is the 6th vehicle I've purchased/leased with them. Highly recommended, I've referred many of my clients to purchase vehicles from Infiniti of Gwinnett, and they all have express supreme satisfaction! INFINITI of Gwinnett (Owner) a year ago Thank you Juni for your continued Loyalty and as always it's a please doing business with you! Julius Thomas 6 reviews Edited 2 weeks ago Very good experience with my salesman and staff. INFINITI of Gwinnett (Owner) 11 months ago Julius Thomas, thank you so much for the positive review! LaShon Hunt Local Guide·21 reviews·22 photos Edited 2 weeks ago Update: 1/21/26....Came in for second oil change and my Service Consultant Alyssa Elery was kind, professional and knowledgeable. I always have a nice experience at Infiniti of Gwinnett and the service for my vehicle is always done right. … More Photo 1 in review by LaShon Hunt Photo 2 in review by LaShon Hunt Photo 3 in review by LaShon Hunt Photo 4 in review by LaShon Hunt 🙏1 INFINITI of Gwinnett (Owner) 4 years ago Thank you for taking the time to provide us with your feedback. We are thrilled to hear about your experience at our dealership. Enjoy your new car. We hope to see you again for all of your INFINITI needs. Errika Grant Local Guide·13 reviews·2 photos 3 weeks ago New Mark Preston and his team are an exceptional group of professionals. They ensured that my purchase of the QX60 was both feasible and safe for my family. ❤️1 INFINITI of Gwinnett (Owner) 2 weeks ago Hello Errika Grant, thank you; we appreciate your feedback! Raisa Charity Lorenzo Local Guide·33 reviews·284 photos 3 weeks ago New Clara Salette is the best! She really went out of her way! Every
purchasing process, and the accommodating and
purchasing process, and the accommodating and knowledgeable staff. They also like the transparent pricing and the lack of pressure to purchase additional packages. +38 Summarized by AI. Learn more . Reviews All finance50 qx6042 consultant28 snacks21 +6 Sort by Most relevant Newest Highest Lowest Tyrone a day ago New Used Car Buyers Beware! I’m rating this dealership based on their lack of accountability after selling me a 2021 Range Rover Sport in a condition I would never expect from a dealer of … More 1 Jim S 6 reviews 4 days ago New I have had 6 cars from Infiniti of Gwinnett and have always been satisfied with the cars and the dealership. I FULLY believe my service advisor is great. I do become tired of the amount of questions they ask in their constant "surveys". INFINITI of Gwinnett (Owner) 4 days ago Hello Jim S, thank you; we appreciate your feedback! Kim Sergent 2 reviews 6 days ago New INFINITI of Gwinnett (Owner) 6 days ago Hello Kim Sergent, thank you; we appreciate your feedback! Chris Palumbo 2 reviews a week ago New The staff is fantastic. Every single manager shook my hand and said hello! Executive...General.... Service....and Parts managers all took time to say hello with a smile. And of course, my sales consultant Nasira and Finance Director Goran were equally fantastic. 5 star is not enough. Thank you Infiniti of Gwinnett! INFINITI of Gwinnett (Owner) a week ago Chris Palumbo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of Gwinnett. RAPHAEL TOMLIN 4 reviews 2 weeks ago New Thank you Alyssa for always providing me great service and attention ❤️1 INFINITI of Gwinnett (Owner) a week ago Raphael Tomlin, we're so glad that we were able to go above and beyond your expectations! Marcia Coley 13 reviews 2 weeks ago New Had a wonderful experience buying our car from Gwinnett Infiniti. Darryl Ferguson was our salesman. He was very knowledgeable and professional. He explained all the details of the car and gave a good tutorial on driving it. INFINITI of Gwinnett (Owner) 2 weeks ago Marcia Coley, we're so glad that we were able to go above and beyond your expectations! Juni Hsieh Local Guide·79 reviews·443 photos Edited 2 weeks ago I have always had great experience with Infiniti of Gwinnett, this is the 6th vehicle I've purchased/leased with them. Highly recommended, I've referred many of my clients to purchase vehicles from Infiniti of Gwinnett, and they all have express supreme satisfaction! INFINITI of Gwinnett (Owner) a year ago Thank you Juni for your continued Loyalty and as always it's a please doing business with you! Julius Thomas 6 reviews Edited 2 weeks ago Very good experience with my salesman and staff. INFINITI of Gwinnett (Owner) 11 months ago Julius Thomas, thank you so much for the positive review! LaShon Hunt Local Guide·21 reviews·22 photos Edited 2 weeks ago Update: 1/21/26....Came in for second oil change and my Service Consultant Alyssa Elery was kind, professional and knowledgeable. I always have a nice experience at Infiniti of Gwinnett and the service for my vehicle is always done right. … More Photo 1 in review by LaShon Hunt Photo 2 in review by LaShon Hunt Photo 3 in review by LaShon Hunt Photo 4 in review by LaShon Hunt 🙏1 INFINITI of Gwinnett (Owner) 4 years ago Thank you for taking the time to provide us with your feedback. We are thrilled to hear about your experience at our dealership. Enjoy your new car. We hope to see you again for all of your INFINITI needs. Errika Grant Local Guide·13 reviews·2 photos 3 weeks ago New Mark Preston and his team are an exceptional group of professionals. They ensured that my purchase of the QX60 was both feasible and safe for my family. ❤️1 INFINITI of Gwinnett (Owner) 2 weeks ago Hello Errika Grant, thank you; we appreciate your feedback! Raisa Charity Lorenzo Local Guide·33 reviews·284 photos 3 weeks ago New Clara Salette is the best! She really went out of her way! Every
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We came out to look at a car during a snow day and we
We came out to look at a car during a snow day and we were treated like it was a normal day. Our Salesman stuck around and made sure that we got the car that we wanted even when all of the other employees were gone. He was there and ready for me when I brought it back for detailing after the snow storm. Highly recommend Mr. PRESTON.
We came out to look at a car during a snow day and we
We came out to look at a car during a snow day and we were treated like it was a normal day. Our Salesman stuck around and made sure that we got the car that we wanted even when all of the other employees were gone. He was there and ready for me when I brought it back for detailing after the snow storm. Highly recommend Mr. PRESTON.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We recently purchased our second Infinity with the same
We recently purchased our second Infinity with the same sales professional, Darryl Ferguson. Our experience with the both transactions were amazing because of Darryl. He is very knowledgeable, professional, and patient, I highly recommend asking for him when you visit Infinity of Gwinnett.
We recently purchased our second Infinity with the same
We recently purchased our second Infinity with the same sales professional, Darryl Ferguson. Our experience with the both transactions were amazing because of Darryl. He is very knowledgeable, professional, and patient, I highly recommend asking for him when you visit Infinity of Gwinnett.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car