[{"id":461000,"personPtyId":38191748,"firstName":"Wiliam","lastName":"Rush","titleText":"Sales Consultant","emailTxt":"wrush@infinitiofgwinnett.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15530,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"491702400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":355596,"firstName":"Nasira","lastName":"Mahmic","titleText":"Sales & Leasing Consultant","shortBioText":"Please contact her by email, or call to schedule an appointment today !","emailTxt":"nmahmic@infintiofgwinnett.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/36846808840a.jpg","drDealerId":15530,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":355609,"firstName":"Darryl","lastName":"Ferguson","titleText":"Sale & Leasing Consultant","shortBioText":"Please contact him by email, or call to schedule an appointment today !","emailTxt":"dferguson@infinitiofgwinnett.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/82620d7cecac.jpg","drDealerId":15530,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":41037,"firstName":"Ben","lastName":"Waldon","titleText":"Sales & Leasing Consultant","shortBioText":"Ben has been with Infiniti of Gwinnett - Atlanta for 5 years & \r\nhas 10 years of automobile sales experience.\r\nHe is a Certified Infiniti Sales Consultant.\r\n\r\nBen is married to LaRahn & live in Lawrenceville, Georgia.\r\nThey have 3 daughters & 4 grandchildren. \r\n\r\nBen volunteers at his church, is an avid fisherman & when \r\nhe not selling Infiniti's, Ben would rather be fishing.","emailTxt":"bwaldon@infinitiofgwinnett.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/users/pcorbett/a8d8ef9c-f80c-4029-aeb2-60f191576a41.jpg","drDealerId":15530,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":404029,"personPtyId":38175250,"firstName":"Damir","lastName":"Osmanbasic","titleText":"Sales & Leasing Consultant","emailTxt":"dosmanbasic@infinitiofgwinnett.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15530,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":46484,"firstName":"Goran","lastName":"Cisic","titleText":"Finance Director","emailTxt":"gcisic@infinitiofgwinnett.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":13,"combinedEmpReviewCnt":80,"imageUrl":"https://cdn-user.dealerrater.com/images/users/pcorbett/2bef6efc-9ffa-409f-84ef-313dd1391c73.jpg","drDealerId":15530,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":41071,"personPtyId":38175114,"firstName":"Richard","lastName":"Ball","titleText":"New & Pre-Owned Product Specialist","shortBioText":"Richard has been with Infiniti of Gwinnett - Atlanta for almost 10 years & \r\nover 15 years with Infiniti.\r\n\r\nHe is a Certified Infiniti Sales Consultant & a NADA Certified Automobile Sales Professional.\r\nHe is a past Infiniti South walk-around contest winner.\r\nOnly 8 year Infiniti Award of Excellence Winner in GA.\r\nTop 25% Sales consultant for Infiniti South since 2006.\r\n#1 sales volume leader for Infiniti SE since 2006.\r\n\r\nOriginally from Alexandria Virginia, Richard lives in Dacula, Georgia with his wife Christine.\r\n\r\nGraduated from University of Georgia in 1991 with a BBA/Accounting. \r\nFalcon Season ticket holder since 1994.\r\nAtlanta United Founder Member\r\nMovie and Music Enthusiast","emailTxt":"richardball@infinitiofgwinnett.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/ead0cd274a8f.jpg","drDealerId":15530,"dealerEmpStartDtUtc":"1222819200","industryStartDtUtc":"1012521600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":46485,"firstName":"Harvey","lastName":"Hollander","titleText":"Service Advisor","shortBioText":"","emailTxt":"hhollander@infinitiofgwinnett.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/users/pcorbett/dc22176e-e943-4b3a-a566-6dfe7a10da4b.jpg","drDealerId":15530,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":41072,"personPtyId":38166410,"firstName":"Sam","lastName":"Ghazal","titleText":"Finance Manager","shortBioText":"Sam has been with Infiniti of Gwinnett - Atlanta for 9 years & \r\nhas 24 years of automobile sales & management experience.\r\n\r\nHe is a Certified Infiniti Sales Consultant & a Toyota PROS Certified Sales Professional.\r\n\r\nOriginally from Syria, Sam lives in Buford, Georgia with his wife & 4 children.\r\n\r\nHe likes travel & movies & volunteers with the Red Cross & United Way.","emailTxt":"sghazal@infinitiofgwinnett.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":90,"imageUrl":"https://cdn-user.dealerrater.com/images/users/dshafer/photo15.jpg","drDealerId":15530,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":355602,"personPtyId":42438898,"firstName":"Jana","lastName":"Tahirovic","titleText":"Sales Manager","emailTxt":"jana100.st@gmail.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/e77a4371f221.jpg","drDealerId":15530,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":46483,"personPtyId":38165539,"firstName":"Dragan","lastName":"Cvorovic","titleText":"Sales Manager","shortBioText":"Dragan has been with Infiniti of Gwinnett - Atlanta for 5 years & has 9 years of automobile sales & management experience.\r\nHe is a Certified Infiniti Sales manager.\r\nDragan lives in Gwinnett County with his wife Rachel.\r\nHe has an interest in classic cars & racing. (Especially vintage racing.)\r\nHe is a member of the ASPCA & animal rescue.","emailTxt":"dcvorovic@infinitiofgwinnett.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/users/pcorbett/e51ac691-d23c-4685-9e6d-2a0f8ac43964.jpg","drDealerId":15530,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":355599,"personPtyId":39398381,"firstName":"Clara","lastName":"Salette","titleText":"Sales & Leasing Consultant","shortBioText":"Please contact her by email, or call to schedule an appointment today !","emailTxt":"csalette@infinitiofgwinnett.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/2ea89351c1eb.jpg","drDealerId":15530,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":355604,"personPtyId":38173800,"firstName":"Craig","lastName":"Hooten","titleText":"Sales Manager","emailTxt":"chooten@infinitiofgwinnett.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/a6d0ebc04aae.jpg","drDealerId":15530,"dealerEmpStartDtUtc":"1435708800","industryStartDtUtc":"736214400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517554,"personPtyId":42053332,"firstName":"Jason","lastName":"Morton","titleText":"Sales Consultant","shortBioText":"I am a husband, and proud father of four. Their ages range from 4-13, and I am a former student of Morehouse College. I am very active in the community, and enjoy interacting with people!","emailTxt":"jmorton@infinitiofgwinnett.com","combinedRecentReviewCnt":4,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/7dd7d12d5bdd.jpg","drDealerId":15530,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1480550400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517553,"personPtyId":42053482,"firstName":"Susann","lastName":"Davis","titleText":"Sales Consultant","emailTxt":"sdavis@infinitiofgwinnett.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15530,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":46488,"personPtyId":38166695,"firstName":"Matt","lastName":"Schnall","titleText":"Service Advisor","shortBioText":"Matt has been with Infiniti of Gwinnett - Atlanta for 6 years & \r\nhas 21 years of automobile service experience.\r\nHe is a Certified Infiniti Service Advisor.\r\nMatt lives in Johns Creek with his wife Helene. They have a daughter Savannah who attends UGA & a son Nathan who is graduating high school & plans to attend GSCU.\r\nMatt is a novice golfer","emailTxt":"mschnall@infinitiofgwinnett.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/users/pcorbett/dcb24b95-5ce5-4b15-9bd5-7532d86386ed.jpg","drDealerId":15530,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":355553,"personPtyId":38189126,"firstName":"Barbara","lastName":"Laflair","titleText":"BDC","emailTxt":"bdc@infinitiofgwinnett.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15530,"dealerEmpStartDtUtc":"744163200","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":460999,"personPtyId":38187288,"firstName":"Caleb","lastName":"Wiedeman","titleText":"Sales Consultant","emailTxt":"cwiedeman@infinitiofgwinnett.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15530,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":355621,"firstName":"George","lastName":"Elum","titleText":"Service Consultant","emailTxt":"gelum@infinitiofgwinnett.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/daf5ad581a03.jpg","drDealerId":15530,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":355627,"firstName":"Brent","lastName":"Lamb","titleText":"Parts Manager","emailTxt":"blamb@infinitiofgwinnett.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/4613eff55f0f.jpg","drDealerId":15530,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":339020,"personPtyId":31890295,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"tharri79@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15530,"certifiedEmployee":false}]

INFINITI of Gwinnett

4.9 out of 5 (4.9) 772 reviews

Dealer on Cars.com since April 2005

Currently in stock!

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New Used Service

Today's Hours

Sales
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.9 out of 5 4.9
772 lifetime reviews. Includes reviews of INFINITI of Gwinnett from DealerRater.com
  • May 15, 2013

    I had an outstanding experience purchasing my vehicle from Infiniti of Gwinnett. My Internet sales person was EXTREMELY helpful in providing great det...ail about the vehicle as while as answering any of my questions. Because I was only able to view the vehicle by the pictures posted on cars.com.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 2.0 out of 5
    May 25, 2018

    Writing a bad review or calling a millions times seems to be the only way to get results with this dealership. My very first impression of this dealer...ship was horrible because we actually had to find a sales person. No one greeted us and everyone seemed too busy to acknowledge we were there looking for a new car. We had to go to the receptionist and wait about 30 minutes after being on the property for about an hour before we got help. We did purchase a QX80 infinity that day and as a disabled veteran, I advised that I had my paperwork related to the sales tax for tag purposes. There was an issue with getting the tag and taxes resolved and the finance person Sam seemed not to care at all. After many calls we finally got everything resolved. Since buying the SUV, we have noticed our vehicle's 2 wireless head sets and remote control that we were told came with the vehicle are not there (these are for the tv's in the back head rest). We never received them. No one is returning our calls to get us the equipment. I have call, my husband has called and we keep getting I'll call you back from our sales person Jason. One person even told us to go buy them on e-bay. The maintenance shop advised us to contact our sales person and he could get these items for us and we have only had the SUV for about 35 days. It really seems as though after the sale is made, the employees in sales and finance could care less about their relationship with the customers. I am so praying the maintenance department is much better. I must admit, I did get the follow up calls/e-mails checking to make sure things were o.k .and at the time of the calls they were. However, when you discover a problem and call to get them addressed, the problems seem to fall on death ears. I even left a message on a manager's voice mail and never received a call back. I would never recommend this dealership because they seem not to care from start to finish. I was very excited to own an infinity but my problems with the dealership has taken away some of the enjoyment of having our new vehicle. I am hoping someone at the dealership will read this and get us the missing items that we were told would be there. I am hoping going forward this dealership can prove me wrong through the service of our SUV and getting us what we are paying for (our missing equipment)

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    2.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    2.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
  • 5.0 out of 5
    May 25, 2018

    The overall experience was excellent. Clara was detailed and thoughtful in her presentation. She listened to my circumstances and what I was looking... for. Gorin explained the documents thoroughly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
    Clara Salette

    Sales & Leasing Consultant

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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of INFINITI of Gwinnett from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Tire Rotation

    $27

    Wheel Balance

    $65

    Oil, Filter Change

    $47 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since April 2005

As a #1 CPO INFINITI dealership in the USA, INFINITI of Gwinnett serves buyers throughout Duluth and beyond. No matter where you come from, your needs will always be our #1 priority. Stop by our conveniently located Duluth dealership today. We'll gladly provide you with the sales or service you need, whether it's a quick price quote, service needs or a test drive of one of the superior quality INFINITI vehicles from our in-stock inventory; we're here for you. It's easy to reach us just call us at 888-262-1511, visit us 24 hours a day at www.infinitiofgwinnett.com or stop by our conveniently located Duluth dealership today.

"#1 CPO INFINITI dealer in the world!"

Top Reviewed Employees

INFINITI of Gwinnett
3090 Satellite Blvd. Duluth, GA 30096
New (866) 502-5849
Used (866) 212-2694
Service (678) 534-7691
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