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Speck Hyundai of Tri-Cities

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(237 reviews)
Visit Speck Hyundai of Tri-Cities
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 7:30am–7:00pm 7:30am–5:30pm
Tuesday 7:30am–7:00pm 7:30am–5:30pm
Wednesday 7:30am–7:00pm 7:30am–5:30pm
Thursday 7:30am–7:00pm 7:30am–5:30pm
Friday 7:30am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 9:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (509) 202-1108 (509) 202-1108
Used (509) 542-7069 (509) 542-7069
Service (509) 542-7059 (509) 542-7059

Inventory

See all 236 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2023.
Speck Hyundai of Tri-Cities, now located in Kennewick, is proud to be a part of the Speck Family Dealerships automotive group. We carry a wide variety of fuel efficient and award winning new Hyundai models, as well as nearly hundreds of pre-owned cars, trucks and SUV's for sale. Our expert Finance Team has financing options available for most credit situations. We offer automotive service and repair, including the following services: oil change, transmission, brakes, air conditioning, coolant flushes and more.
"A Family Automotive Tradition since 1912"

Service center

Phone number (509) 542-7059

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
9:00am–5:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Speck Hyundai of Tri-Cities from DealerRater.

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1.0

Last month I brought my car in for headlight adjustment.

Last month I brought my car in for headlight adjustment. Serviceman worked on it for over an hour. I was charged over $100 for his time, but he wasnt able to adjust them. I'm a 73 year old woman and my son and I had them adjusted in less than 30 minutes. I won't be back even though they've worked on my Sonata since 2006. I won't waste my money another time!!

1.0

Last month I brought my car in for headlight adjustment.

Last month I brought my car in for headlight adjustment. Serviceman worked on it for over an hour. I was charged over $100 for his time, but he wasnt able to adjust them. I'm a 73 year old woman and my son and I had them adjusted in less than 30 minutes. I won't be back even though they've worked on my Sonata since 2006. I won't waste my money another time!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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1.0

Was looking to purchase a used Sonata.

Was looking to purchase a used Sonata. Reached out to the dealerships to see if we could workout a deal. Michael Landon is very unprofessional and does not know how to work with a customer on a car deal. When he didn't get his way, he hung up on me like a child. If you don't mind working with unprofessional sales person, he is your go to guy! Will not take my business to this dealership.

1.0

Was looking to purchase a used Sonata.

Was looking to purchase a used Sonata. Reached out to the dealerships to see if we could workout a deal. Michael Landon is very unprofessional and does not know how to work with a customer on a car deal. When he didn't get his way, he hung up on me like a child. If you don't mind working with unprofessional sales person, he is your go to guy! Will not take my business to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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1.0

Poor Customer Service in service department

Had the driver side door handle replaced in February. In the process of them replacing it they broke the tweeter speaker mount in the process. Was told they would get as new one, but as of yet (March 30) they have done anything to get it or replace the speaker assembly. Completely poor customer service. I wouldn’t recommend specks Hyundai to anyone. I wouldn’t even buy a car from them.

1.0

Poor Customer Service in service department

Had the driver side door handle replaced in February. In the process of them replacing it they broke the tweeter speaker mount in the process. Was told they would get as new one, but as of yet (March 30) they have done anything to get it or replace the speaker assembly. Completely poor customer service. I wouldn’t recommend specks Hyundai to anyone. I wouldn’t even buy a car from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

My sons brand new Sonata sits at the dealership awaiting...

My sons brand new Sonata sits at the dealership awaiting a new transmission. 4two months.

1.0

My sons brand new Sonata sits at the dealership awaiting...

My sons brand new Sonata sits at the dealership awaiting a new transmission. 4two months.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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2.0

Specifically in service no one wear mask properly and...

Specifically in service no one wear mask properly and girl is rude

2.0

Specifically in service no one wear mask properly and...

Specifically in service no one wear mask properly and girl is rude

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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1.0

If your not a premiere candidate; they won't even talk to...

If your not a premiere candidate; they won't even talk to you after wasting your time and dropping your credit score. Common courtesy should be enough not leave a customer hanging in the wind, but, obviously they have enough business.

1.0

If your not a premiere candidate; they won't even talk to...

If your not a premiere candidate; they won't even talk to you after wasting your time and dropping your credit score. Common courtesy should be enough not leave a customer hanging in the wind, but, obviously they have enough business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Brian was very courteous and helpful. Most places try to...

Brian was very courteous and helpful. Most places try to sell you items you may not need like wipers or filters. The honesty was very refreshing.

5.0

Brian was very courteous and helpful. Most places try to...

Brian was very courteous and helpful. Most places try to sell you items you may not need like wipers or filters. The honesty was very refreshing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Brian in service is great to work with. Very easy to...

Brian in service is great to work with. Very easy to work with, friendly and personable. He always gets me in even when it is something small that I need done on my car. Service Dept is great.

5.0

Brian in service is great to work with. Very easy to...

Brian in service is great to work with. Very easy to work with, friendly and personable. He always gets me in even when it is something small that I need done on my car. Service Dept is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

We used to have lof, they stopped it.

You need to run these again, specials on lube oil and filters. Great staff and service!! I have talked to over a dozen of my friends and family and they all used to use your business.

5.0

We used to have lof, they stopped it.

You need to run these again, specials on lube oil and filters. Great staff and service!! I have talked to over a dozen of my friends and family and they all used to use your business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

Hyundai Vehicles

I thought I was taking my Sonata 2008 to professionals, since they are a Hyundai dealership, but I was so wrong!!! 🤦‍♀️ Do not go there.

1.0

Hyundai Vehicles

I thought I was taking my Sonata 2008 to professionals, since they are a Hyundai dealership, but I was so wrong!!! 🤦‍♀️ Do not go there.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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