Hardy Family Ford

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 14, 2019

    I just wanted to share my experience I had with the dealership yesterday. Let me start off by saying I purchased my car brand new with 13 miles and an... extended warranty on my 2017 Ford Explorer. My car would simply not start. I was then informed that I needed a new battery. So I asked what they would do to help me under those conditions. They told me that they battery replacement would be 150 . I went to purchase a brand new battery and was still having issues with getting it to start. I then went back to ask what the issue was. I was the told I need a negative battery cable and was told the cost would be 900 tax. Once again I told them my car was brand new when it was purchased with an extended warranty. And yet again I as told there was nothing they could do. I then took my car to a mechanic and was only changed $23.91 to fix my car. I think it’s completely unprofessional that no one would help me and then to top it off they had the nerve to overprice a simple fix. My car is now running properly with no issues.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 23, 2018

    I just had the best car purchase experience ever at Hardy Family Ford. Paul McGee made my purchase process easy and I would highly recommend working with... Paul. Thank you for making a “could be” stressful day completely stress free!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • March 19, 2016

    We were shopping for a new truck, we stopped in to the Hardy dealership and met Victor. Not only is Victor a nice guy, he was very knowledgeable in regards... to all the different truck levels and options. He made our purchase very comfortable and easy. I highly recommend coming in and asking for Victor if you are shopping for a car or truck.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very happy we were able to make your truck buying experience a great one! We look forward to assisting you in any future car needs, whether it ...being a purchase or service. We greatly appreciate your business and you taking time to let us know how we are doing. Thanks Again!

  • 5.0 out of 5
    January 25, 2018

    After shopping at a couple other used dealerships, with bad experiences and not being taken seriously. I dropped in expecting the same response as I did... from the other lots, (which was come back with your husband). I was pleasantly surprised. My salesmen, Jerome and Garham, were awesome. We worked out a deal and I bought my car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 16, 2017

    That was the easiest car buying I've ever experienced thanks to Victor. He was very knowledgeable and answered all my questions about the truck. A truck... by the way that drives like a car. I definitely recommend Victor. Jeff Aultman

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 1, 2017

    Staffing is amazing &great quality sevice. Very professional all the time whenever I go by they brighten my day.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 4, 2016

    I purchased a new F150 from Hardy Family Ford. I worked with Jeff Ross and he was fantastic. The truck I wanted was not on their lot but Jeff had it at... the dealership the next day waiting on me. He would have had it same day except I purchased it at 7 pm right before closing. I would highly recommend shopping at Hardy Family Ford. I have never had a purchase go this smoothly and I will definitely be back.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 14, 2016

    i would definitely buy another car from him in the future.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 27, 2016

    Victor Harris was extremely polite and helpful during the purchase process for my new car. I appreciated his help and patience. He got us a great car at... a great price. I would definitely recommend Hardy Ford to anyone looking for a new car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2016

    We were very happy with the professionalism that Mr. Victor H. should use today. For him taking his time out and showing us the options of what type of... vehicle we can get. Mr. Ron in finance was very helpful and we will share our experience with all of our friends and family. Hardy Family Ford is a Great place to go purchase your new vehicle at...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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