Sheehy Toyota of Stafford

had an appointment for 7am my auto was not ready until 6:30pm with no explanation I feel having an appointment and not staying with your auto gives them... the way to put your repairs whenever

From start to finish Sam Sayes provided Excellent customer service. From communicating what my vehicle needed for maintenance, to scheduling an Uber ride... home, to keeping me posted on a repair and dealing with insurance, it all went smoothly and vehicle was finished on date he stated it would be. Could not ask for more! 5 Stars :)

I went to the Toyota of Stafford dealership for used vehicle and I was greater by a gentleman called Jerry. Who was very pleasant and not a pushy salesman.... He answered every question that I had and referred me to his supervisor by the name Shawn who was also pleasant and helpful. I didn't purchase any vehicle from them but really like their help. The dealership also seems to be going thru some renovations so it makes the place congested hard to get in and parking. Aside that, everything else is great.

Anthony and Pam did a very good job of making me feel welcome and taking care of my car and me after finding out of the extremely bad service I was given... by another associate. My car was finished very quickly and I was able to look at cars and take them for test drives as Anthony helped me look at my options. Great experience.

Quality, quick service for 120k miles. Nick and Pam kept me up to date and informed on what was necessary at the current mileage and what was necessary... to pass inspection.

Just purchased a 2013 Tacoma and could not be happier. Rick S. met with me on Saturday, I test drove the truck but was not ready to buy. Rick did not pressure... me at all. He said let me get you an out the door price to take with you to help you make your decision! Who does that? I came back Tuesday after having completing everything over the phone, all the way down to the financing. No surprises no up-selling tactics. I met with Sal C., one of the finance managers. Sal, to put it in a word was Awesome! No pressure and everything that was discussed by phone was what was printed. He was so nice I felt like I knew him for 10 years!! I was in and out fast! If they have the car you are looking for, you have to pay them a visit, it will be worth your while.

Our sales representative Mr. Girma, was friendly, thorough and helpful throughout the entire purchasing process. Everyone we worked with was very knowledgeable... and helpful the entire time.

Most enjoyable experience I have ever had purchasing a vehicle- knowledgeable sales staff willing to help find solutions without pressuring in any way.... Rick Suarez exceeded my highest expectations in this buying experience and I will be back for future car purchases.

Rick Suarez once again sold us a great used car 2016 Toyota Avalon. He knew what we wanted and how we wanted it. we got the CAR and the VIP service plan.... from start to finish we were done withing 1.5 hours of visiting the dealership. It will be a few years before we another vehicle in the family. Hopefully Rick will still be available.

Being new to the area, we didn't know what to expect traveling from DC metro down to Stafford to buy a vehicle, but we are so grateful we did! Everything... was above and beyond expectations; they fed us delicious Chinese food, replaced parts of used car without charge, and even delivered vehicle to us following a thorough detailing. Art Logan was fantastic and as was the rest of the crew (Sal, Mickey and the GM). Thank you guys very much we are very happy with our new ride!