Reviews
Super fast. Excellent communication. JC always does a great job taking care of me and my vehicles
Super fast. Excellent communication. JC always does a great job taking care of me and my vehicles
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service was very quick. Check-in process was very smooth. Waiting area was comfortable. No complaints.
Service was very quick. Check-in process was very smooth. Waiting area was comfortable. No complaints.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent follow-up and service on warranty replacement of trim pieces. Timely and comfortable but admittedly crowded waiting room. Service writer McKenzie was very good and informative.
Excellent follow-up and service on warranty replacement of trim pieces. Timely and comfortable but admittedly crowded waiting room. Service writer McKenzie was very good and informative.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, good communication. I purchased two cars from them and I’m ready to buy another one.
Excellent service, good communication. I purchased two cars from them and I’m ready to buy another one.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The representative took amazing care of us! Customer service is huge for me and she is the best of the best! Very attentive, knowledgeable and provided all information as needed.
The representative took amazing care of us! Customer service is huge for me and she is the best of the best! Very attentive, knowledgeable and provided all information as needed.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service advisor was poor when dealing with me. Did not want to discuss my issue. Was not able to replicate my issue so issue was finished in his eyes. Now I need to go to a different dealer since they seemed to not to listen or value my opinion. No if it happens again bring it back or anything. While I was not charged for the service, my time was wasted even though I felt like he treated me like I was wasting his time.
Service advisor was poor when dealing with me. Did not want to discuss my issue. Was not able to replicate my issue so issue was finished in his eyes. Now I need to go to a different dealer since they seemed to not to listen or value my opinion. No if it happens again bring it back or anything. While I was not charged for the service, my time was wasted even though I felt like he treated me like I was wasting his time.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Went in for an oil change. They turned on ALL the driver assist features. Now I'm a hazard in stop and go traffic. It keeps slamming on the brakes. I can't figure out how to turn this crap off. Why did they do this?
Went in for an oil change. They turned on ALL the driver assist features. Now I'm a hazard in stop and go traffic. It keeps slamming on the brakes. I can't figure out how to turn this crap off. Why did they do this?
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
I have a pleasant impression of all the staff who attended me, from the receptionist to the technician they have been super friendly.
I have a pleasant impression of all the staff who attended me, from the receptionist to the technician they have been super friendly.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
James Harper the sales rep is kind, knowledgeable and helped to buy 2026 Rav4 same day.
James Harper the sales rep is kind, knowledgeable and helped to buy 2026 Rav4 same day.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The maintenance was done efficiently but the communication was terrible. I waited an extra hour for poor communication.
The maintenance was done efficiently but the communication was terrible. I waited an extra hour for poor communication.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair