Cobb County Toyota

Simon was not good about researching the issue with my car. He said the parts had been ordered but didn’t follow up with the service manager to find out that the parts were on back order. I had to insist on speaking with the service manager to learn that it could be at least a month before they are in.

Very pleased with entire group involved with the process. We ended up with the correct car at the right price!

I am disappointed that you sold me a car with a defective tire and both sales and service dissed me.

Fantastic dealership to work with. Everyone was professional and kind. Smooth process buying a car. Highly recommend.

They did a great job updating me on issues with my daughters car and getting those things repaired

I brought my 2025 Toyota RAV4 LE to the service department for a warranty recall on July 15, 2026, at 7:00 a.m. From the moment I arrived, my service advisor, Jeff Silvers, was rude and unprofessional. He told me the recall would take about two hours to complete. Instead, I waited for more than three hours without receiving a single update. When I finally asked about the status of my vehicle, he responded rudely, saying he didn't know, without offering any explanation or making any effort to find out. What was even more concerning was that after leaving the dealership, I discovered that my horn was no longer working. A few days later, I took my vehicle to Toyota of Marietta, where I received outstanding customer service. Their technicians informed me that the horn had most likely been disconnected during the previous recall service and was never reconnected. This was a very disappointing experience. A warranty recall should be performed carefully and professionally. The poor communication, the rude attitude of the service advisor, and the apparent mistake made during the repair have caused me to lose confidence in this service department.

Excellent and prompt service. I have always received prompt and efficient service at Cobb County Toyota. I purchased my 2023 RAV4 new from this dealership.

J.C. in service got our car back to us in record time and exactly on budget as promised.

There's always Xtra unexpected fees at the end on the service charges. Took change oil appointment after $39 promotion. The final was $48.99

I was shopping for a car and Cobb County Toyota was the only one out of seven dealerships that would tell me the out the door price. I appreciate them not giving me the run around! Being upfront, not to mention the best deal on the car I wanted is what led me to buy from them. Thank you Richard Wong!!! The price was exactly what I was quoted!