Reviews
The service dept is great. This review is NOT about service but a tire purchase. I bought tires with a 60k mile warranty. Rotations were done by service dept every 5k miles, no problems were ever acknowledged or alignment recommended. On my last visit I was told I needed 2 new tires. Since the tires only had 20k miles I asked for the cost to be prorated. They wouldn’t honor the warranty. This is the second time this has been done to me. I’m a 10 year customer. I spoke with the manager who did nothing. Looking to buy a new car and I will look for a new dealership.
The service dept is great. This review is NOT about service but a tire purchase. I bought tires with a 60k mile warranty. Rotations were done by service dept every 5k miles, no problems were ever acknowledged or alignment recommended. On my last visit I was told I needed 2 new tires. Since the tires only had 20k miles I asked for the cost to be prorated. They wouldn’t honor the warranty. This is the second time this has been done to me. I’m a 10 year customer. I spoke with the manager who did nothing. Looking to buy a new car and I will look for a new dealership.
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- Overall experience
- 2.0
- Does recommend this dealer
- Came in for service or repair
They did a good job. Looking forward to my next experience. Have a good day’
They did a good job. Looking forward to my next experience. Have a good day’
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
No complaints. They always do a fantastic job with my RAV4. Unless something substantial changes, I won’t trust my vehicle to any other shop.
No complaints. They always do a fantastic job with my RAV4. Unless something substantial changes, I won’t trust my vehicle to any other shop.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was in and out within 30 mins this past weekend .. this was first time ever and was very impressed .. Anthony my service guy is and always is awesome
I was in and out within 30 mins this past weekend .. this was first time ever and was very impressed .. Anthony my service guy is and always is awesome
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service. I was kept informed of the recommended service items and the vehicle was ready as stated.
Always great service. I was kept informed of the recommended service items and the vehicle was ready as stated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We had a superb experience. Everyone we dealt with was polite, friendly and professional. It was a smooth experience from the test drive to the financials, to the mini tutorial on how to use the newest features before we left. Would definitely recommend to a friend!
We had a superb experience. Everyone we dealt with was polite, friendly and professional. It was a smooth experience from the test drive to the financials, to the mini tutorial on how to use the newest features before we left. Would definitely recommend to a friend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I have been a customer since 1992. I have only owned Toyota vehicles. Tommy has driven me home and Johnny Deaton was my service professional for decades. Johnny (and Tommy) set an extraordinarily high standard. SIMON is extraordinary as well. His character and professional integrity has helped me remain a loyal customer. I trust his advice. I appreciate the service department for keeping my high mileage vehicles running safely.
I have been a customer since 1992. I have only owned Toyota vehicles. Tommy has driven me home and Johnny Deaton was my service professional for decades. Johnny (and Tommy) set an extraordinarily high standard. SIMON is extraordinary as well. His character and professional integrity has helped me remain a loyal customer. I trust his advice. I appreciate the service department for keeping my high mileage vehicles running safely.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership to work with. Simon got me out the door quickly. Always a great team.
Great dealership to work with. Simon got me out the door quickly. Always a great team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good service. Great price for new tires. Upon vehicle return, tire pressure sensor broken and was informed $350 replacement
Good service. Great price for new tires. Upon vehicle return, tire pressure sensor broken and was informed $350 replacement
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Great customer service, they completed the diagnostic before the expected time! Was able to have a better understanding of my daughter’s car. I truly appreciate that.
Great customer service, they completed the diagnostic before the expected time! Was able to have a better understanding of my daughter’s car. I truly appreciate that.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair