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Cobb County Toyota

(5,693 reviews)
Visit Cobb County Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 1:00pm–6:00pm Closed

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New (866) 489-7077 (866) 489-7077
Used (866) 490-3349 (866) 490-3349
Service (866) 490-4789 (866) 490-4789

Inventory

See all 262 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2024.
Thank you for your interest in Cobb County Toyota! We have been an active member of Cobb County's business community since 1991. Community-involvement and great customer service rank high on our priority list. We've been named the proud recipient of the coveted Toyota Motor Sales President's Award 19 times! It's one of the highest honors that a car dealer can receive from Toyota, and it's only awarded to those that have demonstrated a commitment to maintaining Toyota's high standards for customer satisfaction.
No Gimmicks No Games! No Dealer Fees! The way car buying should be!

Service center

Phone number (866) 490-4789

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Meet our employees

Bernard Faulk headshot
Bernard Faulk
Finance
(130 reviews) certified badge
Anthony Sullivan headshot
Anthony Sullivan
Service Advisor
(390 reviews) certified badge
Rob Smith headshot
Rob Smith
Sales Manager
(136 reviews) certified badge
JC Cooper headshot
JC Cooper
Service Advisor
(601 reviews) certified badge
Costas Hernandez headshot
Costas Hernandez
Service Advisor
(328 reviews) certified badge
Simon Chan headshot
Simon Chan
Service Advisor
(487 reviews) certified badge
Jeff Silvers headshot
Jeff Silvers
Service Advisor
(409 reviews) certified badge
Brent Stump headshot
Brent Stump
Service Advisor
(272 reviews) certified badge
David Cobb headshot
David Cobb
Master Service Advisor
(342 reviews) certified badge
Zach Claybrooks headshot
Zach Claybrooks
Service Manager
(407 reviews) certified badge
Bryce Perryman headshot
Bryce Perryman
Sales Associate
(74 reviews)
Mike Stallings headshot
Mike Stallings
Internet Sales Manager
(65 reviews)
Frank Mauka headshot
Frank Mauka
Sales Associate
(45 reviews)
Dylan Kalafut headshot
Dylan Kalafut
Sales Associate
(38 reviews)
Jason McFarland headshot
Jason McFarland
Finance
(113 reviews)
Jordan Richards headshot
Jordan Richards
Sales Associate
(102 reviews)
Kent Givens headshot
Kent Givens
Internet Sales Manager
(99 reviews)
Blake gonsalves headshot
Blake gonsalves
Sales Pro
(97 reviews)
Dwight Turner headshot
Dwight Turner
Sales Associate
(49 reviews)
Stan Kosev headshot
Stan Kosev
Sales Consultant
(40 reviews)
Mark Kligerman headshot
Mark Kligerman
Internet Sales Manager
(61 reviews)
Gregory Munroe headshot
Gregory Munroe
Sales Associate
(40 reviews)
Claude Henry headshot
Claude Henry
Sales Associate
(119 reviews)
Andrew Carter headshot
Andrew Carter
Finance
(115 reviews)
Merrick Shaw headshot
Merrick Shaw
Sales Manager
(47 reviews)
Carlos Ortega headshot
Carlos Ortega
Service Advisor
(383 reviews)
Manny Alcantara headshot
Manny Alcantara
Finance
(112 reviews)
Steve Clark headshot
Steve Clark
General Sales Manager
(77 reviews)
David Lightner headshot
David Lightner
Internet Sales Manager
(65 reviews)
Jason Wade headshot
Jason Wade
Sales Manager
(19 reviews)
Brittany jagers headshot
Brittany jagers
Receptionist
(18 reviews)
Edgar Lozano headshot
Edgar Lozano
Sales Associate
(16 reviews)
Ashley Jones headshot
Ashley Jones
Receptionist
(11 reviews)
Katie Fuller headshot
Katie Fuller
Service Advisor
(392 reviews)
Jackie Turner headshot
Jackie Turner
Sales Associate
(64 reviews)
Bob Nascimento headshot
Bob Nascimento
Service Advisor
(38 reviews)
Alfy Hill headshot
Alfy Hill
Sales Associate
(9 reviews)
Robert Warren headshot
Robert Warren
Internet Sales Manager
(37 reviews)
Tyler Logan headshot
Tyler Logan
Sales Associate
(28 reviews)
Jean Carlos Gonzalez headshot
Jean Carlos Gonzalez
Sales Associate
(18 reviews)
RJ Lockett headshot
RJ Lockett
Sales Associate
(18 reviews)
Jimmy Thibault headshot
Jimmy Thibault
Sales Associate
(15 reviews)
Tory Sholes headshot
Tory Sholes
Sales Associate
(1 review)

Reviews

(5,693 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cobb County Toyota from DealerRater.

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I have a pleasant impression of all the staff who attended me, from the receptionist to the technician they have been super friendly.

I have a pleasant impression of all the staff who attended me, from the receptionist to the technician they have been super friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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James Harper the sales rep is kind, knowledgeable and helped to buy 2026 Rav4 same day.

James Harper the sales rep is kind, knowledgeable and helped to buy 2026 Rav4 same day.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The maintenance was done efficiently but the communication was terrible. I waited an extra hour for poor communication.

The maintenance was done efficiently but the communication was terrible. I waited an extra hour for poor communication.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent customer service and service. Service dealership is close to work and has a customer shuttle.

Excellent customer service and service. Service dealership is close to work and has a customer shuttle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I took my car to Cobb County Toyota on March 31st for a routine oil change and to have my CarPlay port inspected because it was not working properly. When I got there, my radio and screen were working perfectly fine aside from the CarPlay issue. I waited about 3-4 hours for the service to be completed. After getting my car back, I realized my radio screen would no longer turn on at all. The entire display system was completely dead. I immediately called the service department, and they apologized and offered me an appointment the following morning. The next morning, I went back and waited another two hours while they looked at the vehicle again. I eventually had to follow up myself for an update because nobody communicated with me. When I finally spoke to the service staff (Andrew), instead of explaining what had happened or attempting to diagnose the issue clearly, I was immediately told about replacement radios and quoted $1,965 plus tax. At no point did anyone explain why my radio stopped working immediately after servicing my vehicle. I brought the car in with a functioning radio and left without one. The interaction felt dismissive, and it seemed more focused on avoiding responsibility than helping resolve the issue. One manager even told me, "Well, your car has over 100,000 miles, what did you expect?" My car had about 106,000 miles, but that response felt disrespectful and completely ignored the fact that the radio was working before the service appointment. I called Toyota corporate support, who opened a case and told me I would receive a callback from the store manager within 24 hours. I never received that callback. When I followed up again with corporate, I was told the dealership claimed it was simply a coincidence that my radio stopped working at the same time they serviced the vehicle. Wanting a second opinion, I took my car to an independent shop. Within a short time, they found that a fuse connected to the radio appeared to have been blown and removed entirely. They replaced the fuse, and my radio immediately worked perfectly again. Total cost: $75. I understand that mistakes can happen during vehicle service. What disappointed me most was not the mistake itself, but the lack of accountability, communication, and customer care afterward. I hope this review encourages better transparency and treatment of customers in the future.

I took my car to Cobb County Toyota on March 31st for a routine oil change and to have my CarPlay port inspected because it was not working properly. When I got there, my radio and screen were working perfectly fine aside from the CarPlay issue. I waited about 3-4 hours for the service to be completed. After getting my car back, I realized my radio screen would no longer turn on at all. The entire display system was completely dead. I immediately called the service department, and they apologized and offered me an appointment the following morning. The next morning, I went back and waited another two hours while they looked at the vehicle again. I eventually had to follow up myself for an update because nobody communicated with me. When I finally spoke to the service staff (Andrew), instead of explaining what had happened or attempting to diagnose the issue clearly, I was immediately told about replacement radios and quoted $1,965 plus tax. At no point did anyone explain why my radio stopped working immediately after servicing my vehicle. I brought the car in with a functioning radio and left without one. The interaction felt dismissive, and it seemed more focused on avoiding responsibility than helping resolve the issue. One manager even told me, "Well, your car has over 100,000 miles, what did you expect?" My car had about 106,000 miles, but that response felt disrespectful and completely ignored the fact that the radio was working before the service appointment. I called Toyota corporate support, who opened a case and told me I would receive a callback from the store manager within 24 hours. I never received that callback. When I followed up again with corporate, I was told the dealership claimed it was simply a coincidence that my radio stopped working at the same time they serviced the vehicle. Wanting a second opinion, I took my car to an independent shop. Within a short time, they found that a fuse connected to the radio appeared to have been blown and removed entirely. They replaced the fuse, and my radio immediately worked perfectly again. Total cost: $75. I understand that mistakes can happen during vehicle service. What disappointed me most was not the mistake itself, but the lack of accountability, communication, and customer care afterward. I hope this review encourages better transparency and treatment of customers in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Had a great experience here! Everyone was very understanding and helped us out a lot!

Had a great experience here! Everyone was very understanding and helped us out a lot!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I have a newer vehicle with mileage still under warranty. Customer service is very kind, and my car's maintenance was fairly quick!

I have a newer vehicle with mileage still under warranty. Customer service is very kind, and my car's maintenance was fairly quick!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I have been a customer for 25 years and this is the best service department I have ever dealt with.

I have been a customer for 25 years and this is the best service department I have ever dealt with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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jeffery service advisor rude and doesn’t wanna listen to customer also still have problem

jeffery service advisor rude and doesn’t wanna listen to customer also still have problem

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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I WAS IMPRESSED BY THE SERVICE I RECEIVED > I HAVE BEEN USING COBB COUNTY TOYOTA FOR QUITE A # OF YEARS AND FOUND THE SERVICE I RECEIVED WAS ALWAYS TOP NOTCH.

I WAS IMPRESSED BY THE SERVICE I RECEIVED > I HAVE BEEN USING COBB COUNTY TOYOTA FOR QUITE A # OF YEARS AND FOUND THE SERVICE I RECEIVED WAS ALWAYS TOP NOTCH.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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