Car City Merle Hay LLC

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
257 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 12, 2019

    Looking for a car is stressful and the many dealerships where the "meet and greet" in the parking lot was overwhelming I finally found Mike who answered... questions and concerns, instead of pushing to "close the deal.". At Car City Urbandale the atmosphere is friendly and laid back. Mike Campbell answered questions about the upkeep on oil changes, to the life left in the tires. If you're looking for someone to tell you that you look great behind a wheel and this is the car you should purchase and then blow up your phone for days to come then walk into just any dealership. But if you're looking for someone to listen to what YOU want and then show you cars that meet your requirements then Car City is your kind of place and Mike's the man.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 27, 2019

    Mohammed Ali is AMAZING! I needed a car and he made it happen! love this place! Would definitely recommend this place, for sure!! Love it!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 14, 2017

    I just bought a car from Car City. It was a great experience. I went in at 5:15 and drove away with my new car less than two hours later. Gregg took me... around and I saw all possible options. Tony helped with financing and all the rest was done by Mr. Ali. To sum things up, they took great care of me! I highly recommend anyone looking at purchasing a car to check out Car City. I got a great car for a price I could afford and they were so helpful and nice that I felt like I made some new friends. A special thanks to everyone at Car City.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 20, 2019

    Their service was awesome, the price was just right, and Ali was really helpful throughout the entire process! I would definitely recommend buying your... next vehicle here!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 15, 2019

    Dave was patient while I decided if this was the right vehicle for me. He took the time to explain warranty options. A positive experience.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 10, 2019

    We found an ad for the perfect truck at Car City. Based on past experience at other dealerships- we dreaded the purchase process. You know the usual... fast talking, pushy, high pressure "gotta buy it NOW" kinda guys..... Well to our surprise and amazement- we met Dave McClannahan and he was so easy going! No rush, no push - just kind conversation and easy answers. WOW! We loved it! My husband and I met with Dave at different times. I usually dread the process of talking to a salesman about a vehicle because I don't appreciate them talking down to me or treating me like a woman who doesn't know anything about vehicles. NOT DAVE! Dave showed me the same high level of respect he had for my husband! Ladies - shop here for your cars - and ask for Dave! You will be glad you did!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 22, 2019

    Ali was helpful and courteous. He was able to get me the price range I wanted and got me a good deal. I will send my friends here

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    July 19, 2019

    This place is great for getting a first car! Dave was great! Gave me a good price and was able to get me out in my new car within an hour!

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 6, 2019

    By far the best experience I've had with a car dealership. No one was pushy and the vehicles are priced very well. Mohammad was wonderful to work work!... He was very polite, professional, and courteous. Highly recommend Mohammad!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 6, 2019

    We just purchased our first vehicle from Car City on Merle Hay, and now I wish we would have found them much sooner! We had the absolute, hands down, best... car buying experience there. Muhammad Ali is THE guy to see. He was kind, genuine, extremely easy to work with, and made a typically stressful situation for us very seamless and actually fun! Not only was he a great salesman, he made us feel like we had known each other for years, a very kind man. Thank you Ali for everything! We love our new vehicle!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews