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Jim Click Nissan

(72 reviews)
Visit Jim Click Nissan
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (888) 846-5416 (888) 846-5416
Used (866) 582-1366 (866) 582-1366
Service (888) 823-5336 (888) 823-5336

Inventory

See all 197 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2024.
Jim Click Nissan is a member of the Jim Click Automotive Team a family owned dealership group. Customer service is paramount to our continued success and we appreciate the opportunity to assist all of our neighbors in Southern Arizona with their vehicle needs. Visit our conveniently located dealership in the Tucson Automall!
Jim Click Nissan is Tucson's Premier Nissan Dealership!

Service center

Phone number (888) 823-5336

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

(72 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Click Nissan from DealerRater.

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I had an appointment to bring in my car for repair last

I had an appointment to bring in my car for repair last week on Thursday at 10:30 am Jim Click Nissan at Auto Mall, Tucson. My service guy, who I had appointment with was nowhere to find. They checked in my car still under manufacturer's warranty, makes cracking noises under the hood. Today is Monday, we have never heard from them, we left a few messages already and nobody calls back with the status of my ROGUE 2024 with 30,000 miles on it and already needs repair with noise around the motor and more. Customer service at this dealer should have a zero rating, in my opinion. Today, I finally called a service manager,he did not find any info in the system about my car. Ofcourse he took "MY BEST NUMBER TO CALL ME BACK" but I am still waiting. I am looking at these reviews, almost all of them are 1-2 stars. How do they get an average of their ratings four and a half stars? Horrible customer service. Will never bring my car for service and repairs to Jim Click. How can he tolerate these many complains?

I had an appointment to bring in my car for repair last

I had an appointment to bring in my car for repair last week on Thursday at 10:30 am Jim Click Nissan at Auto Mall, Tucson. My service guy, who I had appointment with was nowhere to find. They checked in my car still under manufacturer's warranty, makes cracking noises under the hood. Today is Monday, we have never heard from them, we left a few messages already and nobody calls back with the status of my ROGUE 2024 with 30,000 miles on it and already needs repair with noise around the motor and more. Customer service at this dealer should have a zero rating, in my opinion. Today, I finally called a service manager,he did not find any info in the system about my car. Ofcourse he took "MY BEST NUMBER TO CALL ME BACK" but I am still waiting. I am looking at these reviews, almost all of them are 1-2 stars. How do they get an average of their ratings four and a half stars? Horrible customer service. Will never bring my car for service and repairs to Jim Click. How can he tolerate these many complains?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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We had a great experience with Jim Click Nissan.

We had a great experience with Jim Click Nissan. Our car saleswoman, Venessa Pain, was attentive to our needs and made this sometimes stressful process easy for us!

We had a great experience with Jim Click Nissan.

We had a great experience with Jim Click Nissan. Our car saleswoman, Venessa Pain, was attentive to our needs and made this sometimes stressful process easy for us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Vanessa Pain was such a great help to me in exchanging my

Vanessa Pain was such a great help to me in exchanging my old car for my brand new Rogue! I’m so happy with it.

Vanessa Pain was such a great help to me in exchanging my

Vanessa Pain was such a great help to me in exchanging my old car for my brand new Rogue! I’m so happy with it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Venessa Pain was extremely helpful with providing the

Venessa Pain was extremely helpful with providing the information of the vehicles. The experience was quick and I was able to drive a car home within 2 days.

Venessa Pain was extremely helpful with providing the

Venessa Pain was extremely helpful with providing the information of the vehicles. The experience was quick and I was able to drive a car home within 2 days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Venessa our sales lady was exceptional.

Venessa our sales lady was exceptional. Would recommend her to anyone who wants to purchase a new auto. She showed us the perfect car a Rogue. My husband is so happy with his new car.

Venessa our sales lady was exceptional.

Venessa our sales lady was exceptional. Would recommend her to anyone who wants to purchase a new auto. She showed us the perfect car a Rogue. My husband is so happy with his new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Ayer 7 de mayo recibo un mal servicio de los mecánicos de

Ayer 7 de mayo recibo un mal servicio de los mecánicos de este lugar.Me dicen que cogieron los ponches de las gomas y a las 2 horas las gomas estaban igual y casi tengo un accidente buscando a mi hijo de la escuela.Al otro día voy y por quejarme del mal servicio recibo otro mal trato como represalias por quejarme y me reparan el supuesto ponche con otra goma y me cobran el servicio.Minimo no deberían ni cobrarme por el mal trabajo de ayer y de hoy que el carro me lo devuelven lleno de grasas en los rines y muy sucio.Es decepcionante esta atención al cliente.

Ayer 7 de mayo recibo un mal servicio de los mecánicos de

Ayer 7 de mayo recibo un mal servicio de los mecánicos de este lugar.Me dicen que cogieron los ponches de las gomas y a las 2 horas las gomas estaban igual y casi tengo un accidente buscando a mi hijo de la escuela.Al otro día voy y por quejarme del mal servicio recibo otro mal trato como represalias por quejarme y me reparan el supuesto ponche con otra goma y me cobran el servicio.Minimo no deberían ni cobrarme por el mal trabajo de ayer y de hoy que el carro me lo devuelven lleno de grasas en los rines y muy sucio.Es decepcionante esta atención al cliente.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Our salesperson Venessa Pain made the new car buying

Our salesperson Venessa Pain made the new car buying experience exceptional throughout car purchase process. We truly appreciate her taking the time to understand our situation and going the extra mile to find us a great deal, without all the usual salesperson pressure. We had spoken to a couple of other dealer salespersons that didn't even come close to what we were looking for in terms of pricing and trade in value. Big thanks to Tommy Ponder and Tom May for their patience and dedication that made the entire process much smoother and more enjoyable. We're very happy with our new car! Thanks Jim click Nissan in Tucson.

Our salesperson Venessa Pain made the new car buying

Our salesperson Venessa Pain made the new car buying experience exceptional throughout car purchase process. We truly appreciate her taking the time to understand our situation and going the extra mile to find us a great deal, without all the usual salesperson pressure. We had spoken to a couple of other dealer salespersons that didn't even come close to what we were looking for in terms of pricing and trade in value. Big thanks to Tommy Ponder and Tom May for their patience and dedication that made the entire process much smoother and more enjoyable. We're very happy with our new car! Thanks Jim click Nissan in Tucson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Our salesperson Venessa Pain made the new car buying

Our salesperson Venessa Pain made the new car buying experience exceptional throughout car purchase process. We truly appreciate her taking the time to understand our situation and going the extra mile to find us a great deal, without all the usual salesperson pressure. We had spoken to a couple of other dealer salespersons that didn't even come close to what we were looking for in terms of pricing and trade in value. Big thanks to Tommy Ponder and Tom May for their patience and dedication that made the entire process much smoother and more enjoyable. We're very happy with our new car! Thanks Jim click Nissan in Tucson.

Our salesperson Venessa Pain made the new car buying

Our salesperson Venessa Pain made the new car buying experience exceptional throughout car purchase process. We truly appreciate her taking the time to understand our situation and going the extra mile to find us a great deal, without all the usual salesperson pressure. We had spoken to a couple of other dealer salespersons that didn't even come close to what we were looking for in terms of pricing and trade in value. Big thanks to Tommy Ponder and Tom May for their patience and dedication that made the entire process much smoother and more enjoyable. We're very happy with our new car! Thanks Jim click Nissan in Tucson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We purchased a new Nissan Sentra on December 30th from

We purchased a new Nissan Sentra on December 30th from Vanessa Pain and the experience and the car is excellent, glad to buy from Jim Click and will recommend them to people we know ,thanks Vanessa and Jim Click Nissan.

We purchased a new Nissan Sentra on December 30th from

We purchased a new Nissan Sentra on December 30th from Vanessa Pain and the experience and the car is excellent, glad to buy from Jim Click and will recommend them to people we know ,thanks Vanessa and Jim Click Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Judith A Lopez, thank you so much for your comments about Jim Click Nissan! We strive to meet all your expectations and if there is ever anything we can do to improve, please reach out to me at any time. Once again, thank you for taking the time to give us your feedback. You may receive a more comprehensive survey in the coming weeks with additional questions. This email from Nissan will have the subject line “Nissan Owner First.” This is an invitation to fill out a more detailed survey regarding your recent visit. Please take the time to complete this survey as it helps us to fully evaluate your experience and the employees who helped you. Sincerely, Shane Crist Service Manager

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My experience working with the professionals at Jim Click

My experience working with the professionals at Jim Click was second to none! Vanessa was amazing at working with me and my budget. She made buying a car a wonderful experience. Her personality, and professionalism made the entire process a positive experience. She made me feel like a friend. Thank you so much Venessa and the entire crew at Jim Click. You guys are the best!!

My experience working with the professionals at Jim Click

My experience working with the professionals at Jim Click was second to none! Vanessa was amazing at working with me and my budget. She made buying a car a wonderful experience. Her personality, and professionalism made the entire process a positive experience. She made me feel like a friend. Thank you so much Venessa and the entire crew at Jim Click. You guys are the best!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kim C., thank you so much for your comments about Jim Click Nissan! We strive to meet all your expectations and if there is ever anything we can do to improve, please reach out to me at any time. Once again, thank you for taking the time to give us your feedback. You may receive a more comprehensive survey in the coming weeks with additional questions. This email from Nissan will have the subject line “Nissan Owner First.” This is an invitation to fill out a more detailed survey regarding your recent visit. Please take the time to complete this survey as it helps us to fully evaluate your experience and the employees who helped you. Sincerely, Shane Crist Service Manager

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