Jim Click Nissan

I had an appointment to bring in my car for repair last week on Thursday at 10:30 am Jim Click Nissan at Auto Mall, Tucson. My service guy, who I had appointment with was nowhere to find. They checked in my car still under manufacturer's warranty, makes cracking noises under the hood. Today is Monday, we have never heard from them, we left a few messages already and nobody calls back with the status of my ROGUE 2024 with 30,000 miles on it and already needs repair with noise around the motor and more. Customer service at this dealer should have a zero rating, in my opinion. Today, I finally called a service manager,he did not find any info in the system about my car. Ofcourse he took "MY BEST NUMBER TO CALL ME BACK" but I am still waiting. I am looking at these reviews, almost all of them are 1-2 stars. How do they get an average of their ratings four and a half stars? Horrible customer service. Will never bring my car for service and repairs to Jim Click. How can he tolerate these many complains?

We had a great experience with Jim Click Nissan. Our car saleswoman, Venessa Pain, was attentive to our needs and made this sometimes stressful process easy for us!

Vanessa Pain was such a great help to me in exchanging my old car for my brand new Rogue! I’m so happy with it.

Venessa Pain was extremely helpful with providing the information of the vehicles. The experience was quick and I was able to drive a car home within 2 days.

Venessa our sales lady was exceptional. Would recommend her to anyone who wants to purchase a new auto. She showed us the perfect car a Rogue. My husband is so happy with his new car.

Ayer 7 de mayo recibo un mal servicio de los mecánicos de este lugar.Me dicen que cogieron los ponches de las gomas y a las 2 horas las gomas estaban igual y casi tengo un accidente buscando a mi hijo de la escuela.Al otro día voy y por quejarme del mal servicio recibo otro mal trato como represalias por quejarme y me reparan el supuesto ponche con otra goma y me cobran el servicio.Minimo no deberían ni cobrarme por el mal trabajo de ayer y de hoy que el carro me lo devuelven lleno de grasas en los rines y muy sucio.Es decepcionante esta atención al cliente.

Our salesperson Venessa Pain made the new car buying experience exceptional throughout car purchase process. We truly appreciate her taking the time to understand our situation and going the extra mile to find us a great deal, without all the usual salesperson pressure. We had spoken to a couple of other dealer salespersons that didn't even come close to what we were looking for in terms of pricing and trade in value. Big thanks to Tommy Ponder and Tom May for their patience and dedication that made the entire process much smoother and more enjoyable. We're very happy with our new car! Thanks Jim click Nissan in Tucson.

Our salesperson Venessa Pain made the new car buying experience exceptional throughout car purchase process. We truly appreciate her taking the time to understand our situation and going the extra mile to find us a great deal, without all the usual salesperson pressure. We had spoken to a couple of other dealer salespersons that didn't even come close to what we were looking for in terms of pricing and trade in value. Big thanks to Tommy Ponder and Tom May for their patience and dedication that made the entire process much smoother and more enjoyable. We're very happy with our new car! Thanks Jim click Nissan in Tucson.

We purchased a new Nissan Sentra on December 30th from Vanessa Pain and the experience and the car is excellent, glad to buy from Jim Click and will recommend them to people we know ,thanks Vanessa and Jim Click Nissan.

My experience working with the professionals at Jim Click was second to none! Vanessa was amazing at working with me and my budget. She made buying a car a wonderful experience. Her personality, and professionalism made the entire process a positive experience. She made me feel like a friend. Thank you so much Venessa and the entire crew at Jim Click. You guys are the best!!