Jim Click Ford-Lincoln

I went to look at a vehicle at Jim Click Ford yesterday: After I drove the vehicle they did an appraisal on my trade in. They came back with an offer 3500 dollars less than Kelly Blue book and 2000 less than CarMax. The sales rep also claimed that the price of the car was such a great buy- it wasn’t. I had a few years stopped at another JC dealer. They seem to give way less on trade and try and overcharge on price. I will never do bidness with JC- they are greedy little stinker pigs

Purchased a new 26 F250 Platinum. Awesome truck, awesome dealer. Paperwork was done in a hour, spent much more time with me going through all the features of the vehicle. This is my first Diesel truck and the maintenance for life helps relieve some of the worries I had with maintenance costs on diesel vehicles. Can't wait to take it on a long cross country trip!

Because they are backed up in the service dept. You have to pay for the extra days $45/day for a courtesy vehicle. This is the first time they have done that to me. I guess the honeymoon is over. Great at sales... Rip offs at service!

Purchased a 2016 Mazda CX-5. Dealership was easy to work with and the sales consultant was great.

I purchased a Nissan Frontier from Jim Click Ford in 2011. Since then, I have been bringing the vehicle in for the 'maintenance for life' program. The wait time was always around 90 minutes, and the service was always very good. On July 3, 2025, I brought my vehicle in for maintenance. I was told it would take about the usual time. This time I waited about two hours. Upon returning home I noticed that my radio antenna was missing.Upon inspection of the antenna base I found that it was loose. Searching the truck I found the antenna in the bed. The next morning I talked to the Service Manager who was very nice and said he would investigate. He called me back the next day and we scheduled a time to return. for a fix. This time they had to order a new base and the labor would be 4-5 hours. On July 17 I dropped the vehicle at the service area.Later that day they called and said it was ready. I was told nothing more than the problem was fixed and that they are very sorry it happened. Upon driving it home, I noticed that the airbag light was blinking. I did some research as to a fix, tried it numerous times before it stopped blinking. It was the that I noticed a new windshield wiper had been installed on the passenger side. On closer inspection, I noticed that the screw cover of the wiper arm was not on, and that the screw was loose. Also, there was a cut in the wiper arm base (not sure what it is called). I tightened the screw, then thought about calling the service manager again. I decided not to for I did not want them to 'fix' it again. Instead I will enter a complaint. This is the first time that I have had an experience like this, which shows very poor service from Jim Click Ford.

purchased a Nissan Frontier from Jim Click Ford in 2011. Since then, I have been bringing the vehicle in for the 'maintenance for life' program. The wait time was always around 90 minutes, and the service was always very good. On July 3, 2025, I brought my vehicle in for maintenance. I was told it would take about the usual time. This time I waited about two hours. Upon returning home I noticed that my radio antenna was missing.Upon inspection of the antenna base I found that it was loose. Searching the truck I found the antenna in the bed. The next morning I talked to the Service Manager who was very nice and said he would investigate. He called me back the next day and we scheduled a time to return. for a fix. This time they had to order a new base and the labor would be 4-5 hours. On July 17 I dropped the vehicle at the service area.Later that day they called and said it was ready. I was told nothing more than the problem was fixed and that they are very sorry it happened. Upon driving it home, I noticed that the airbag light was blinking. I did some research as to a fix, tried it numerous times before it stopped blinking. It was the that I noticed a new windshield wiper had been installed on the passenger side. On closer inspection, I noticed that the screw cover of the wiper arm was not on, and that the screw was loose. Also, there was a cut in the wiper arm base (not sure what it is called). I tightened the screw, then thought about calling the service manager again. I decided not to for I did not want them to 'fix' it again. Instead I will enter a complaint. This is the first time that I have had an experience like this, which shows very poor service from Jim Click Ford.

Marcos has always sold us great vehicles from my daughter to my husband and I

Have an old Escort needing repair. John, in Parts, was very helpful in determining whether a repair is even possible (no), but very pleasant to talk with someone who was familiar with this issue on a vintage (like me) car.

After learning that my vintage Escort is no longer repairable, I spoke with a woman in the used car sales department. When I said I was interested in an Escort or Tracer, her response was that “They are no longer making them.” I verified that I was talking to someone in USED cars, and she repeated that “They are no longer making them,” and she therefore doesn’t have any IN STOCK. A Ford Auto Dealership who has a salesperson who doesn’t under the concept of a USED car??

We just bought a new 2024 Ford Ranger XLT FX4 to replace our 2019 Ford Ranger XLT FX4. Craig was able to find the exact truck I was looking for! He had it brought to the dealer in about an hour from another location. We then worked with Michael for a quick and easy finance and drove it home! We are loving this truck! Thanks for another great experience buying a new vehicle!