Cal West Motors

Reviews

4.7
(85 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Great customer service and quality used vehicles!

For some time, I have been looking for a used Camry to replace mine that has 170K miles. I saw a couple online at Cal West Motors, and decided to drive down from Santa Rosa to test-drive them. Matthew worked with me and was informative, professional, patient and very personable, as we looked at the two models that fit my criteria: Low miles! One had 52K and the other 55K, mileage that is almost un-heard-of in a Camry! I decided on the latter, and the buying process was seamless and smooth. Yes, there's a lot of paperwork, but that's true no matter where you buy a car! This place has been a family-owned business for 40 years, and in this economy, I'm happy to support the Mom and Pop businesses that have struggled so much during the pandemic. I also met the owner, the son of the founder, who continues to carry on the tradition of personal service and honest offerings. Also, Matthew has worked there his entire adult life, so it's really a family operation! I was very pleased with my experience there, and would recommend them to anyone looking to purchase a vehicle!

3.0

Ryan was a nice guy...car was severely overpriced

I went there to look at a used BMW 750Li. It had four different brands of tires on it! It also had a dead battery. This is a very poor way to sell such a high end luxury car. The suspension calls for every tire to match and having a dead battery ruins the many computer modules of this model car. But more importantly, the car was severely over priced. They were asking $15,900 on the window, and then reduced to $13,900 on the front, while asking $12,900 online here at Cars.com. The car wholesales for around $5-6 grand! So, they wanted to make a killing on this car, which was not worth such an overage, particularly considering the four different brand tires and dead battery it had. I will say speaking to the salesman Ryan was a pleasant experience. I can not recommend buying a car from such a place however.

3.3

Looking

I've been looking hard. Yet my down payment is shorter than I . To all this these staff members are so nice. I appreciate everything as I keep looking.

5.0

great services very good dealer

Great services. Very good dealer. Matthew is very nice and try his best to help out.

5.0

great service

great service. very good dealer. matthew is very nice and try his best to help out.

5.0

Buyer

We appreciate the service we received when buying a first car for my daughter. Matt was very helpful and professional.

4.8

Awesome quick and chill experience.

Matt was awesome, came by, took a look at the car, had a quick test drive, walked out in a fairly short amount of time. All vehicles here are checked by Carfax, made my life easier when it came to making a decision.

5.0

Mat the seller

Mat was totally great he help us get a 2010 Toyota matrix thank u so much I love the car

5.0

Matt is amazing!

Matthew was just amazing at helping us pick out and finance a car. He was very patient and encouraging throughout the whole process. Thank you so much! I will come here or refer anyone who is looking for a car to this place!

5.0

Matthew is Amazing!

From the start Matthew had wonderful customer service. I reached out to different dealerships but Matthew at Cal West was the most driven to get me a car that fits my needs. At first I came in skeptical on whether or not I?ll be approved for a car. Let alone a newer car. I also came in with a down payment that might be considered a little lower than usu and can afford. Let?s just say I drove out with a newer vehicle than I first asked about and lower monthly car payments than I inquired. I will definitely refer people to Cal West.

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