Hennessy Honda of Woodstock

I was in and out in 45 minutes. Service was excellent as usual. Went on Saturday afternoon and didn't have to wait at all.

Ed Miller did a great job keeping me informed and up to date on both my repair and getting me a loaner car. I will definitely be back.

Claude Nafziger was very business-like and professional (who closed the deal with us). We also initially worked with Chad Patel, who was very friendly, professional, and helpful). The sale went very smooth. Claude was also very helpful in educating us about the vehicle and following through with getting us information as promised. Billy, the financial person, was also very professional and explained things in a very understandable manner. Everything about the purchasing process was as painless as it could be. We will definitely come back to this dealership (and to Claude) when it is time for another vehicle, and we will certainly refer our friends! Even after we drove off with our truck, a couple days later, we had a question, sent Claude a text, and he responded on a Sunday night. That is dedication and commitment to his customers and shows he is not just interested in closing a deal and making money. He truly cares about us being satisfied!!

Vincent was great. He held a car for us overnight and was waiting for us when we arrived the next day. The whole team worked to make our experience wonderful and smooth.

Kevin Etter knows me and my car by name and is always helpful with needed service. If he says I need a new battery then I buy one. Nice waiting room and wi fi service.

Quick appointment on line. Early drop off. Done before expected and no crazy up selling. No hassle no waiting. Only short wait was cashier

Professionalism of the staff, courtesy shown for my time and comfort, nice waiting area. Pricey for oil change and tire rotation.

They did a good oil change, however completely screwed us with the $550 we paid at purchase for the car. They swore that if we bought the upkeep carpet warranty for $550 that anytime we needed the carpets or seat cleaned for ANY reason it would be handled. I scheduled an appt after two years to get carpets cleaned from dirt, vomit and other stains and was told AFTER we brought it in that they don’t do that. They would take a picture of one spot and send to see if the warranty company would fix for us at a later date. THAT IS NOT WHAT WE WERE TOLD WHEN WE BOUGHT AND PAID FOR THIS SERVICE!! I have used Honda Hennessy for years, Car after and car and because of this I will never use again. That was $550 in your pocket for doing absolutely nothing. Because we have six kids we thought it was a great service until you guys succeeded in getting out of it. Very very disappointed in what I believe to be a scam and will spread the word of this “service” that you guys offered two years ago. Hopefully, you don’t “offer” this horrible service anymore. Such a shame bc I was happy with everything up until this.

True Customer Service Carlee was very helpful Scott Bailey and John Taylor both were very focused on the problem. And they stayed with it! Thank you!

Friendly, fast service, comfortable and hassle free! We are a repeat costumer! I highly recommend Hennessy Honda of Woodstock! Made new car shopping easy!!