Reviews
Excellent sales and finance personnel
Matt Auers handled the test drive and negotiations on the price for my new 2017 Honda CR-V LX. There had been a special running through October 31, 2017 but I did not get the notice in time and the dealership agreed to extend the offer for a few days until I could get by there to drive and assess the CR-V. Matt was fantastic. He was kind, patient, knowledgeable and a pleasure to work with. It was the antithesis of the standard "car buying experience." In the financing process, I worked with Kyle Godfrey. He explained everything in clear, understandable terms, including helping me carefully assess the extended warranty options. There were things that I did not understand and he was very patient and explained things in a way that made sense to me. His proficiency was only eclipsed by his personality. He was funny and fun to work with. I felt very comfortable and at ease in the process which was important to me. Matt and Kyle make an excellent team - Matt in sales and Kyle in finance. I hope everyone who works with this team has the same outstanding experience that I did. Many thanks Hennessy for having such great employees.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Review
Service Rep. B. Clegghorn is excellent at his job. Makes the transition smooth and comfortable. He's friendly and curtious, as well as knowledgeable. The staff I've encountered on any service maint. have been very pleasant.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Cynthia, and thank you for this great review! We're excited to hear that Mr. Clegghorn took care of you! He is a great asset and we appreciate all he does. Sincerely, Jerry Goddard - General Manager
Competitive pricing & Good service
Competitive pricing and knowledgeable staff. I shopped around at 4-5 different dealerships. These guys have the best price in Metro Atlanta
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sitthini, we appreciate you for letting others know about your experience at Hennessy Honda of Woodstock. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jerry Goddard - General Manager
Exceptional service
Recall work was done without any hassle or delay. Shuttle service was provided without waiting. Everyone was friendly and professional. Dealership service area was clean and attractive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Jerry Goddard - General Manager
Great Service
Kevin Etter has been my service guy for years and always is honest with me and never tries to push or suggest things that do not need to be done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Betty and thanks for the great feedback! We're very happy that Kevin was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jerry Goddard - General Manager
Fair and Honest
They quickly serviced my car and did not try to over-sell me by pushing services that I did not need or want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos, James We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jerry Goddard - General Manager
Exceptional service
Exceptional service. Over and above expectations. Carlee was super about keeping me informed throughout my visit. I recommend them to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Dennis and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Jerry Goddard - General Manager
A Good Experience Every Time
I almost always make an appointment with my service rep, Dianna, and the timing for completion of the work is accurate. There are comfortable areas for me to wait while my vehicle is being serviced. I feel confident that the work performed is necessary and completed correctly. I drive at least two hours to continue having Hennessy of Woodstock service my truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brenda, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Hennessy Honda of Woodstock. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Jerry Goddard - General Manager
Quick service. Clean bathroom.
I was given a loaner car to use while my car was serviced. Very courteous staff. The service was done as promised. The bathrooms were clean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeanne, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jerry Goddard - General Manager
Routine oil change and service
prompt service and friendly associates for my Honda Accord. Very convenient and fast to visit and was called when the work was completed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us, Mary. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it's time for your next car. Sincerely, Jerry Goddard - General Manager