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Hennessy Honda of Woodstock

(4,236 reviews)
Visit Hennessy Honda of Woodstock
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:30pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2013 state dealer award
View 1 awards
2013 state dealer award
New (833) 264-0665 (833) 264-0665
Used (877) 605-9448 (877) 605-9448
Service (833) 617-8248 (833) 617-8248

Reviews

(4,236 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hennessy Honda of Woodstock from DealerRater.

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Excellent sales and finance personnel

Matt Auers handled the test drive and negotiations on the price for my new 2017 Honda CR-V LX. There had been a special running through October 31, 2017 but I did not get the notice in time and the dealership agreed to extend the offer for a few days until I could get by there to drive and assess the CR-V. Matt was fantastic. He was kind, patient, knowledgeable and a pleasure to work with. It was the antithesis of the standard "car buying experience." In the financing process, I worked with Kyle Godfrey. He explained everything in clear, understandable terms, including helping me carefully assess the extended warranty options. There were things that I did not understand and he was very patient and explained things in a way that made sense to me. His proficiency was only eclipsed by his personality. He was funny and fun to work with. I felt very comfortable and at ease in the process which was important to me. Matt and Kyle make an excellent team - Matt in sales and Kyle in finance. I hope everyone who works with this team has the same outstanding experience that I did. Many thanks Hennessy for having such great employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service Review

Service Rep. B. Clegghorn is excellent at his job. Makes the transition smooth and comfortable. He's friendly and curtious, as well as knowledgeable. The staff I've encountered on any service maint. have been very pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Cynthia, and thank you for this great review! We're excited to hear that Mr. Clegghorn took care of you! He is a great asset and we appreciate all he does. Sincerely, Jerry Goddard - General Manager

Competitive pricing & Good service

Competitive pricing and knowledgeable staff. I shopped around at 4-5 different dealerships. These guys have the best price in Metro Atlanta

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sitthini, we appreciate you for letting others know about your experience at Hennessy Honda of Woodstock. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jerry Goddard - General Manager

Exceptional service

Recall work was done without any hassle or delay. Shuttle service was provided without waiting. Everyone was friendly and professional. Dealership service area was clean and attractive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Linda, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Jerry Goddard - General Manager

Great Service

Kevin Etter has been my service guy for years and always is honest with me and never tries to push or suggest things that do not need to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Betty and thanks for the great feedback! We're very happy that Kevin was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jerry Goddard - General Manager

Fair and Honest

They quickly serviced my car and did not try to over-sell me by pushing services that I did not need or want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kudos, James We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jerry Goddard - General Manager

Exceptional service

Exceptional service. Over and above expectations. Carlee was super about keeping me informed throughout my visit. I recommend them to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Dennis and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Jerry Goddard - General Manager

A Good Experience Every Time

I almost always make an appointment with my service rep, Dianna, and the timing for completion of the work is accurate. There are comfortable areas for me to wait while my vehicle is being serviced. I feel confident that the work performed is necessary and completed correctly. I drive at least two hours to continue having Hennessy of Woodstock service my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Brenda, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Hennessy Honda of Woodstock. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Jerry Goddard - General Manager

Quick service. Clean bathroom.

I was given a loaner car to use while my car was serviced. Very courteous staff. The service was done as promised. The bathrooms were clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jeanne, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jerry Goddard - General Manager

Routine oil change and service

prompt service and friendly associates for my Honda Accord. Very convenient and fast to visit and was called when the work was completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time out of your day to share your wonderful experience with us, Mary. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it's time for your next car. Sincerely, Jerry Goddard - General Manager