Reviews
Write a reviewNon responsive
Sent this dealership an email. Days have gone by with no response. Such a shame. I was ready to buy. Is it really that hard to reply to an email?
Non responsive
Sent this dealership an email. Days have gone by with no response. Such a shame. I was ready to buy. Is it really that hard to reply to an email?
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, unfortunately due to COVID we are very short staffed and have been in a semi-open state and only open by appointment. I am disappointed to read your review & I apologize for the experience that you had. You can reach us directly at 916-979-1100.
Fair dealer
It was a good deal and we are happy with our new car good service and nice peaple... We comming. Back to buy another car soon
Fair dealer
It was a good deal and we are happy with our new car good service and nice peaple... We comming. Back to buy another car soon
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was even more affordable than I expected
I purchased a C300 recently and I absolutely love it! These guys worked hard! It was even more affordable than I expected at first. They have a bunch of different stuff and all of their cars are in great shape. They aren't the cheapest option, but definitely have significantly cleaner cars than most other places I have been to..
It was even more affordable than I expected
I purchased a C300 recently and I absolutely love it! These guys worked hard! It was even more affordable than I expected at first. They have a bunch of different stuff and all of their cars are in great shape. They aren't the cheapest option, but definitely have significantly cleaner cars than most other places I have been to..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Experience Eveer
This past weekend I went Auto shopping for a vehicle and came across a one of a kind sales person. Kian Mash at Legend Auto Sales. What made him one of a kind was the customer service that he provided. I came by to test drive the CLS 550 he listed. However it had been sold 2 days before. I was a little sad; however there was one coming available on Wed. Kian also pointed out an S500 that was available. After much hesitation I took it for a test drive and fell in love. I didn't want to make an inpulse by so we went to breakfast. I notified Kian that I would be back and provided him my contact information. On the way to breakfast we passed a couple of lots. I proceed to another dealer and fell in love with a XTS. However due to the service at the other dealer. I just wanted to go home. Next morning my plan was to just go and look and hold off until I get what I really want. I sent Kian a text on Sunday and apologized fro not coming back to the pick up the car. I explained to him what happen and that I was going to wait for the CLS. Well I get a really nice text from Kian "Good morning sorry to hear that, but let us try and I will promise we will beat any one on percentage rate by far." I notified Kian I was really hesitant and I will think on it. He gain texted me. " I could get you another 600.00 of the S550 fo you if you still interested. That is a fantastic deal." Please keep in mind the car was already at an amazing price. So I notified Kain that I would come by. My intention was to go by and apologize for not coming back. I get to the dealer; we walk in and start discussing what happened. I provided Kain a copy of my report and he said let me take it to the Finance Manager while you look around. While walking around the show room flow i come across a 740i simply beautiful. Knowing if I get in this car i'm going to want it. Kain stated just sit and feel it. Kain came back from the Finance Manager's office and stated "I can get you a deal on either one. I wasn't for sure so I went for it. I waited about 20 minutes and he came back to let me know I was approved. What an amazing experience to know that finally someone kept their word. Kain provided exceptional service along with the Fiance Manger Sam. They went over the details of the sale, contract, specks, warranty with me thoroughly. It was truly an amazing experience. Kain knows his cars and truly cares about each one of his customers. Just learning about him and his personal experiences; made me feel very comfortable with going back to him. I recommend you take a trip down to Legend Auto. Ask for Kain I promise you will not be disappointed. (The show room is simply beautiful.)
Best Experience Eveer
This past weekend I went Auto shopping for a vehicle and came across a one of a kind sales person. Kian Mash at Legend Auto Sales. What made him one of a kind was the customer service that he provided. I came by to test drive the CLS 550 he listed. However it had been sold 2 days before. I was a little sad; however there was one coming available on Wed. Kian also pointed out an S500 that was available. After much hesitation I took it for a test drive and fell in love. I didn't want to make an inpulse by so we went to breakfast. I notified Kian that I would be back and provided him my contact information. On the way to breakfast we passed a couple of lots. I proceed to another dealer and fell in love with a XTS. However due to the service at the other dealer. I just wanted to go home. Next morning my plan was to just go and look and hold off until I get what I really want. I sent Kian a text on Sunday and apologized fro not coming back to the pick up the car. I explained to him what happen and that I was going to wait for the CLS. Well I get a really nice text from Kian "Good morning sorry to hear that, but let us try and I will promise we will beat any one on percentage rate by far." I notified Kian I was really hesitant and I will think on it. He gain texted me. " I could get you another 600.00 of the S550 fo you if you still interested. That is a fantastic deal." Please keep in mind the car was already at an amazing price. So I notified Kain that I would come by. My intention was to go by and apologize for not coming back. I get to the dealer; we walk in and start discussing what happened. I provided Kain a copy of my report and he said let me take it to the Finance Manager while you look around. While walking around the show room flow i come across a 740i simply beautiful. Knowing if I get in this car i'm going to want it. Kain stated just sit and feel it. Kain came back from the Finance Manager's office and stated "I can get you a deal on either one. I wasn't for sure so I went for it. I waited about 20 minutes and he came back to let me know I was approved. What an amazing experience to know that finally someone kept their word. Kain provided exceptional service along with the Fiance Manger Sam. They went over the details of the sale, contract, specks, warranty with me thoroughly. It was truly an amazing experience. Kain knows his cars and truly cares about each one of his customers. Just learning about him and his personal experiences; made me feel very comfortable with going back to him. I recommend you take a trip down to Legend Auto. Ask for Kain I promise you will not be disappointed. (The show room is simply beautiful.)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
bad experience
I buy the 2010 BMW 335 I so sells man told me the owner drive the car and car have no any problems so I purchase the car only I drive the car for 3 days whit 194 miles only car is not running anymore so I back to them and I told him car have a mechanic problems I he told me we can’t do nothing you buy a car as-is I am not happy and I recommended not shop any car from this dealer ship
bad experience
I buy the 2010 BMW 335 I so sells man told me the owner drive the car and car have no any problems so I purchase the car only I drive the car for 3 days whit 194 miles only car is not running anymore so I back to them and I told him car have a mechanic problems I he told me we can’t do nothing you buy a car as-is I am not happy and I recommended not shop any car from this dealer ship
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Pictures may not tell the full story.
They will remove items off one car and put them on another. So, the pictures may not tell the full truth. If you go there, make sure all items in the picture are still on the car that you are interested in. They rims were swapped from one car to another and the headlight washer covers were removed from one car and added to another. So, car they are trying to sell doesn't even have the covers. They are trying to sell an incomplete car and make you have to buy stuff to make the car look the way it was suppose to look. Not cool! Just make sure everything is the way it shows in the pictures. They lost a sale today because of that.
Pictures may not tell the full story.
They will remove items off one car and put them on another. So, the pictures may not tell the full truth. If you go there, make sure all items in the picture are still on the car that you are interested in. They rims were swapped from one car to another and the headlight washer covers were removed from one car and added to another. So, car they are trying to sell doesn't even have the covers. They are trying to sell an incomplete car and make you have to buy stuff to make the car look the way it was suppose to look. Not cool! Just make sure everything is the way it shows in the pictures. They lost a sale today because of that.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Unbelievable showroom, with unbelievable service!
I want to give a huge thank you to Nik and Legend Auto team for finding me the exact car I was looking for and for being patient with me during the buying process. Better yet, the car was in my driveway right when I got home from the airport with all paperwork inside waiting to be signed. Excellent service! For anyone looking to buy a car, Legend Auto of Sacramento is hands down the best place to go! Unbelievable inventory!
Unbelievable showroom, with unbelievable service!
I want to give a huge thank you to Nik and Legend Auto team for finding me the exact car I was looking for and for being patient with me during the buying process. Better yet, the car was in my driveway right when I got home from the airport with all paperwork inside waiting to be signed. Excellent service! For anyone looking to buy a car, Legend Auto of Sacramento is hands down the best place to go! Unbelievable inventory!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
I just want to say thank you Luis and Sam for helping me reestablish my credit. Even with a previous bankruptcy Sam was able to finance me. I recommend Legend Auto, you will not be disappointed. (Talk to luis!)
Great service
I just want to say thank you Luis and Sam for helping me reestablish my credit. Even with a previous bankruptcy Sam was able to finance me. I recommend Legend Auto, you will not be disappointed. (Talk to luis!)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Execellent service will buy again !!!!!!
Best place to come buy a car. I had been to several lots and was Very disappointed UNTILL I arrived at Legend
Execellent service will buy again !!!!!!
Best place to come buy a car. I had been to several lots and was Very disappointed UNTILL I arrived at Legend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
World Class Serive
The sales person Edwin is the true definition of what world class service is. He was attentive and followed through. We worked with Sam for the financing and he was through and didn't gives the run around. Efficient and good service.
World Class Serive
The sales person Edwin is the true definition of what world class service is. He was attentive and followed through. We worked with Sam for the financing and he was through and didn't gives the run around. Efficient and good service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase