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West Herr Nissan Orchard Park

(351 reviews)

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(351 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Nissan Orchard Park from DealerRater.

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Very friendly and helpful aren was awesome they got me in

Very friendly and helpful aren was awesome they got me in a great car thanks

Very friendly and helpful aren was awesome they got me in

Very friendly and helpful aren was awesome they got me in a great car thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Love the service and the time they spend answering

Love the service and the time they spend answering questions. Very helpful and detailed. I love doing business with them

Love the service and the time they spend answering

Love the service and the time they spend answering questions. Very helpful and detailed. I love doing business with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great experience with John from start to finish!

Great experience with John from start to finish! Friendly and very knowledgeable. Definitely recommend him!

Great experience with John from start to finish!

Great experience with John from start to finish! Friendly and very knowledgeable. Definitely recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Oli change started on time finished within the

Oli change started on time finished within the appropriate time frame. Corrected a minor issue that I was not aware of. Professional friendly very good communication and customer service.

Oli change started on time finished within the

Oli change started on time finished within the appropriate time frame. Corrected a minor issue that I was not aware of. Professional friendly very good communication and customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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What a great experience with Tess and the whole staff!

What a great experience with Tess and the whole staff! Super clean and welcoming facilities!

What a great experience with Tess and the whole staff!

What a great experience with Tess and the whole staff! Super clean and welcoming facilities!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Amazing personel that work at this Dealership.

Amazing personel that work at this Dealership. Zack is the consummate professional along with their sales manager Matt. I highly recommend using West Herr Nissan for your next vehicle purchase or lease. Honestly wins the day everytime!!! Thank You All! Brian Britzzalaro

Amazing personel that work at this Dealership.

Amazing personel that work at this Dealership. Zack is the consummate professional along with their sales manager Matt. I highly recommend using West Herr Nissan for your next vehicle purchase or lease. Honestly wins the day everytime!!! Thank You All! Brian Britzzalaro

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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I had a fantastic experience leasing a Rogue!

I had a fantastic experience leasing a Rogue! The communication was top notch and my salesperson Joe was the best, everyone is so incredibly nice and helpful, I would highly recommend and will be a return customer for sure!!

I had a fantastic experience leasing a Rogue!

I had a fantastic experience leasing a Rogue! The communication was top notch and my salesperson Joe was the best, everyone is so incredibly nice and helpful, I would highly recommend and will be a return customer for sure!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have been with this company 25 years.

I have been with this company 25 years. I have purchased my last two vehicles from them and had it serviced only from Nissan West Herr in orchard park. The service department is trust worthy and I am very pleased with the performance on my vehicle. The employees are professional, friendly and courteous. I must say they are the best in town. I trust their workmanship. I am continuing to do business with Nissan West Herr in Orchard Park. I feel at ease when I take my vehicle in for service. As I had stated they are trustworthy,professional and knowledgeable. It is like visiting my extended family when I take my Nissan vehicle to have it serviced. I am very pleased for this company exists.

I have been with this company 25 years.

I have been with this company 25 years. I have purchased my last two vehicles from them and had it serviced only from Nissan West Herr in orchard park. The service department is trust worthy and I am very pleased with the performance on my vehicle. The employees are professional, friendly and courteous. I must say they are the best in town. I trust their workmanship. I am continuing to do business with Nissan West Herr in Orchard Park. I feel at ease when I take my vehicle in for service. As I had stated they are trustworthy,professional and knowledgeable. It is like visiting my extended family when I take my Nissan vehicle to have it serviced. I am very pleased for this company exists.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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My lease was coming due in May and wasn't really looking

My lease was coming due in May and wasn't really looking to go with purchasing a Nissan Rogue, But Gail Wheeler and Michael Smith made the choice easy... and quick. Loving my new vehicle..... Thanks Gail and Michael for making it an easy choice. Special shout out to Jason Harrington at Jeep for sending me to Gail and Michael he deserves 5 Stars too

My lease was coming due in May and wasn't really looking

My lease was coming due in May and wasn't really looking to go with purchasing a Nissan Rogue, But Gail Wheeler and Michael Smith made the choice easy... and quick. Loving my new vehicle..... Thanks Gail and Michael for making it an easy choice. Special shout out to Jason Harrington at Jeep for sending me to Gail and Michael he deserves 5 Stars too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I went to this dealership too look for a used vehicle.

I went to this dealership too look for a used vehicle.I met with the salesman Bradley.I discussed with him what I was looking for.He showed me all the vehicles that fit my criteria. It didnt take long and I test drove some cars. I found one I liked and in a couple of hours I purchased one,and drove home in it.He is efficient in finding the car you want ,not trying to sell you a car you dont want!

I went to this dealership too look for a used vehicle.

I went to this dealership too look for a used vehicle.I met with the salesman Bradley.I discussed with him what I was looking for.He showed me all the vehicles that fit my criteria. It didnt take long and I test drove some cars. I found one I liked and in a couple of hours I purchased one,and drove home in it.He is efficient in finding the car you want ,not trying to sell you a car you dont want!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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