Reviews
Always good communication from Michael.
Always good communication from Michael. Also, excellent service, and efficient and friendly pick up experience.
Always good communication from Michael.
Always good communication from Michael. Also, excellent service, and efficient and friendly pick up experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Dealership was clean and open enough for my husband and
Dealership was clean and open enough for my husband and his walker to navigate. Aaron was very helpful and very responsive to my questions and concerns. I was actually looking at the gentleman in the other cubical but Aaron jumped with a welcoming greeting.
Dealership was clean and open enough for my husband and
Dealership was clean and open enough for my husband and his walker to navigate. Aaron was very helpful and very responsive to my questions and concerns. I was actually looking at the gentleman in the other cubical but Aaron jumped with a welcoming greeting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service department, from the front desk with
Excellent service department, from the front desk with Tess, to the mechanics that work on your vehicle.
Excellent service department, from the front desk with
Excellent service department, from the front desk with Tess, to the mechanics that work on your vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
West Herr Nissan of Orchard Park NY is a top notch
West Herr Nissan of Orchard Park NY is a top notch dealership and especially the service department. They are HONEST, friendly, punctual, knowledgeable and they treat you like their best friend. I especially respect and love dealing with Michael, the service manager there. They are ALL GREAT. I will always take my business there
West Herr Nissan of Orchard Park NY is a top notch
West Herr Nissan of Orchard Park NY is a top notch dealership and especially the service department. They are HONEST, friendly, punctual, knowledgeable and they treat you like their best friend. I especially respect and love dealing with Michael, the service manager there. They are ALL GREAT. I will always take my business there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The repair shop was phenomenal- Michael was excellent-
The repair shop was phenomenal- Michael was excellent- explained everything and he went above and beyond expectations. My car drives better than it did when it went into the shop. The team is thorough and straightforward. Thank you West Herr. If you need a repair go to West Herr Nissan in Orchard Park NY.
The repair shop was phenomenal- Michael was excellent-
The repair shop was phenomenal- Michael was excellent- explained everything and he went above and beyond expectations. My car drives better than it did when it went into the shop. The team is thorough and straightforward. Thank you West Herr. If you need a repair go to West Herr Nissan in Orchard Park NY.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Everyone was awesome helpful and kind definitely
Everyone was awesome helpful and kind definitely recommend to family and friends. Great dealership for sure
Everyone was awesome helpful and kind definitely
Everyone was awesome helpful and kind definitely recommend to family and friends. Great dealership for sure
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales personnel worked to ensure speedy and accurate
Sales personnel worked to ensure speedy and accurate buying experience. Highly professional at every level. I would recommend this franchise for any vehicle purchase.
Sales personnel worked to ensure speedy and accurate
Sales personnel worked to ensure speedy and accurate buying experience. Highly professional at every level. I would recommend this franchise for any vehicle purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Very satisfied with work performed on my tire rim.
Very Very satisfied with work performed on my tire rim. Looks like brand new, never known that rim was damaged
Very Very satisfied with work performed on my tire rim.
Very Very satisfied with work performed on my tire rim. Looks like brand new, never known that rim was damaged
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Friendly,prompt and very informative.
Friendly,prompt and very informative. Gave me a ride back to work. They worked around my schedule. The thank you
Friendly,prompt and very informative.
Friendly,prompt and very informative. Gave me a ride back to work. They worked around my schedule. The thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was greeted as soon as walked in.
Was greeted as soon as walked in. All work done in a timely manner. Had inspection oil change and tire rotation done. Every thing done correctly 1st time. Highly recommend Mike and his team
Was greeted as soon as walked in.
Was greeted as soon as walked in. All work done in a timely manner. Had inspection oil change and tire rotation done. Every thing done correctly 1st time. Highly recommend Mike and his team
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase