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West Herr Nissan Orchard Park

(327 reviews)
Visit West Herr Nissan Orchard Park
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–8:00pm
Tuesday 9:00am–7:00pm 8:00am–8:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–8:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (716) 951-5840 (716) 951-5840
Used (716) 951-5844 (716) 951-5844
Service (716) 941-7735 (716) 941-7735

Inventory

See all 223 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2008.
West Herr is dedicated to absolute excellence in customer service provided by honest responsible and respectful people.

We support individual pride company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.
Welcome to West Herr New York!!!

Service center

Phone number (716) 941-7735

Service hours

Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Always good communication from Michael.

Always good communication from Michael. Also, excellent service, and efficient and friendly pick up experience.

Always good communication from Michael.

Always good communication from Michael. Also, excellent service, and efficient and friendly pick up experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Dealership was clean and open enough for my husband and

Dealership was clean and open enough for my husband and his walker to navigate. Aaron was very helpful and very responsive to my questions and concerns. I was actually looking at the gentleman in the other cubical but Aaron jumped with a welcoming greeting.

Dealership was clean and open enough for my husband and

Dealership was clean and open enough for my husband and his walker to navigate. Aaron was very helpful and very responsive to my questions and concerns. I was actually looking at the gentleman in the other cubical but Aaron jumped with a welcoming greeting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service department, from the front desk with

Excellent service department, from the front desk with Tess, to the mechanics that work on your vehicle.

Excellent service department, from the front desk with

Excellent service department, from the front desk with Tess, to the mechanics that work on your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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West Herr Nissan of Orchard Park NY is a top notch

West Herr Nissan of Orchard Park NY is a top notch dealership and especially the service department. They are HONEST, friendly, punctual, knowledgeable and they treat you like their best friend. I especially respect and love dealing with Michael, the service manager there. They are ALL GREAT. I will always take my business there

West Herr Nissan of Orchard Park NY is a top notch

West Herr Nissan of Orchard Park NY is a top notch dealership and especially the service department. They are HONEST, friendly, punctual, knowledgeable and they treat you like their best friend. I especially respect and love dealing with Michael, the service manager there. They are ALL GREAT. I will always take my business there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The repair shop was phenomenal- Michael was excellent-

The repair shop was phenomenal- Michael was excellent- explained everything and he went above and beyond expectations. My car drives better than it did when it went into the shop. The team is thorough and straightforward. Thank you West Herr. If you need a repair go to West Herr Nissan in Orchard Park NY.

The repair shop was phenomenal- Michael was excellent-

The repair shop was phenomenal- Michael was excellent- explained everything and he went above and beyond expectations. My car drives better than it did when it went into the shop. The team is thorough and straightforward. Thank you West Herr. If you need a repair go to West Herr Nissan in Orchard Park NY.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Everyone was awesome helpful and kind definitely

Everyone was awesome helpful and kind definitely recommend to family and friends. Great dealership for sure

Everyone was awesome helpful and kind definitely

Everyone was awesome helpful and kind definitely recommend to family and friends. Great dealership for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Sales personnel worked to ensure speedy and accurate

Sales personnel worked to ensure speedy and accurate buying experience. Highly professional at every level. I would recommend this franchise for any vehicle purchase.

Sales personnel worked to ensure speedy and accurate

Sales personnel worked to ensure speedy and accurate buying experience. Highly professional at every level. I would recommend this franchise for any vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Very satisfied with work performed on my tire rim.

Very Very satisfied with work performed on my tire rim. Looks like brand new, never known that rim was damaged

Very Very satisfied with work performed on my tire rim.

Very Very satisfied with work performed on my tire rim. Looks like brand new, never known that rim was damaged

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Friendly,prompt and very informative.

Friendly,prompt and very informative. Gave me a ride back to work. They worked around my schedule. The thank you

Friendly,prompt and very informative.

Friendly,prompt and very informative. Gave me a ride back to work. They worked around my schedule. The thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Was greeted as soon as walked in.

Was greeted as soon as walked in. All work done in a timely manner. Had inspection oil change and tire rotation done. Every thing done correctly 1st time. Highly recommend Mike and his team

Was greeted as soon as walked in.

Was greeted as soon as walked in. All work done in a timely manner. Had inspection oil change and tire rotation done. Every thing done correctly 1st time. Highly recommend Mike and his team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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