West Herr Jeep

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 8:00 PM

West Herr Jeep Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2008

At West Herr Chrysler Jeep, we are proud to serve Western New York! We have new and used Chrysler Jeep vehicles, plus a

...

large selection of other brands. We can also help you with financing. Visit us in Orchard Park for more info, or just check out what one of our customers thought of us:

"Top Rated Buffalo Chrysler Jeep dealer!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
253 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 29, 2020

    Great experience at West Herr. Paul Follett made it fast and easy. He is easy to work with and so helpful! This is why it is my third Jeep through West... Herr.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    June 17, 2020

    Right hand did not know what left hand was doing very disorganized, poor customer service and sales process. Most of this dealers franchises are operated... the came way

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 28, 2019

    Paul Follett came through for us again! At the end of the season, he went the extra mile for us to locate a 2019 Pacifica with all of the options that... my husband was looking for. This is our 2nd Pacifica lease with Paul and we couldn't be happier. He made the lease process easy with no pressure. He is professional and personable. He took the time to demonstrate all of the new options and we highly recommend him for your next car. Thank you Paul Follett and West Herr.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 31, 2020

    I had a great experience with Brandon he was knowledgeable and was concerned of my needs we got the deal done with both of us being happy

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 15, 2020

    I needed to buy a vehicle quickly and I dislike car shopping. I put it off because of my angst in car shopping. I walked into West Here Jeep, figuring... it would be an entire day in the dealership, or more! I was pleasantly surprised. Our salesmen were on top of every facet of car buying. They answered all my concerns. They listened to what I wanted and I walked out of the dealership with a Jeep that was exactly what I was looking for. It was the BEST car buying experience I have ever had.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 20, 2019

    Ours salesman was awesome. Even though we had some issues out of his control he did absolutely everything he could to get us approved for the vehicle we... wanted.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 6, 2019

    Adam is the best. Adam was very patient with me. Adam looked for the perfect car for my son and we fell in love with it at first site. He is amazing. My... husband and I are so very pleased with our cars. Tim is also amazing that got us the extended warranty. What a wonderful place to go to. I will definitely send my family members there and also all our friends.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 30, 2019

    We had a few hiccups along the way, but boy did this team wow us in turning it around!!! I have never experienced a team go above and beyond to be sure... we left as happy customers! Everyone from the salesman to the sales mgr to the finance manager to the store manager were awesome!!! I think we’ll be life long customers!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 23, 2019

    Joe Dee and the Staff at West Herr Chrysler/Jeep were very professional and helpful in getting the vehicle of my choice. The car was located quickly... and delivered in a timely manner. The whole process was done very efficiently without stress.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 17, 2019

    Joe Dee and his assistant were fantastic. Joe got me to what and how much I exactly asked for! Super easy and efficient. Took less than a day!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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