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West Herr CDJR of Orchard Park

(358 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

Reviews

(358 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr CDJR of Orchard Park from DealerRater.

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Excellent service by Craig and his staff made the deal

Excellent service by Craig and his staff made the deal very easy to sign and was thoroughly impressed

Excellent service by Craig and his staff made the deal

Excellent service by Craig and his staff made the deal very easy to sign and was thoroughly impressed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Helped to make sure my car was ready on time for the

Helped to make sure my car was ready on time for the whole of day.

Helped to make sure my car was ready on time for the

Helped to make sure my car was ready on time for the whole of day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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It was a very pleasurable experience dealing with Cal

It was a very pleasurable experience dealing with Cal Tobias. I have been dealing with him for going on about 10 years. Always finds me what I want at a price that's fair. I have made many purchases with him as I have two vehicles one for the wife one for me. This time I decided to step outside of my usual vehicle and leased a Hornet r/t hybrid. This vehicle has some git up and go just enough for me. It has all the bells and whistles and looks cool. Would recommend Cal and the West Herr team to anyone!

It was a very pleasurable experience dealing with Cal

It was a very pleasurable experience dealing with Cal Tobias. I have been dealing with him for going on about 10 years. Always finds me what I want at a price that's fair. I have made many purchases with him as I have two vehicles one for the wife one for me. This time I decided to step outside of my usual vehicle and leased a Hornet r/t hybrid. This vehicle has some git up and go just enough for me. It has all the bells and whistles and looks cool. Would recommend Cal and the West Herr team to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It was a very pleasurable experience dealing with Cal

It was a very pleasurable experience dealing with Cal Tobias. I have been dealing with him for going on about 10 years. Always finds me what I want at a price that's fair. I have made many purchases with him as I have two vehicles one for the wife one for me. This time I decided to step outside of my usual vehicle and leased a Hornet r/t hybrid. This vehicle has some git up and go just enough for me. It has all the bells and whistles and looks cool. Would recommend Cal and the West Herr team to anyone!

It was a very pleasurable experience dealing with Cal

It was a very pleasurable experience dealing with Cal Tobias. I have been dealing with him for going on about 10 years. Always finds me what I want at a price that's fair. I have made many purchases with him as I have two vehicles one for the wife one for me. This time I decided to step outside of my usual vehicle and leased a Hornet r/t hybrid. This vehicle has some git up and go just enough for me. It has all the bells and whistles and looks cool. Would recommend Cal and the West Herr team to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Consumer response

It was a very pleasurable experience dealing with Cal Tobias. I have been dealing with him for going on about 10 years. Always finds me what I want at a price that's fair. I have made many purchases with him as I have two vehicles one for the wife one for me. This time I decided to step outside of my usual vehicle and leased a Hornet r/t hybrid. This vehicle has some git up and go just enough for me. It has all the bells and whistles and looks cool. Would recommend Cal and the West Herr team to anyone!

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Great customer service at West Herr Jeep.

Great customer service at West Herr Jeep. From Moe , Nolan, Liza and Mary whom made our experience extremely pleasant . Professionalism all the way around.

Great customer service at West Herr Jeep.

Great customer service at West Herr Jeep. From Moe , Nolan, Liza and Mary whom made our experience extremely pleasant . Professionalism all the way around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Our West Herr salesman, Barry went above and beyond to

Our West Herr salesman, Barry went above and beyond to find the vehicle we wanted. The whole purchase process couldn’t have been better. We would definitely purchase again from West Herr.

Our West Herr salesman, Barry went above and beyond to

Our West Herr salesman, Barry went above and beyond to find the vehicle we wanted. The whole purchase process couldn’t have been better. We would definitely purchase again from West Herr.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Professional staff always completed on time and quality

Professional staff always completed on time and quality work Great upgrade on location and easy access

Professional staff always completed on time and quality

Professional staff always completed on time and quality work Great upgrade on location and easy access

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service was great, only down fall is the service center

Service was great, only down fall is the service center is not close to the dealership as it is down the road.

Service was great, only down fall is the service center

Service was great, only down fall is the service center is not close to the dealership as it is down the road.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service at West Herr Jeep .

Great service at West Herr Jeep . Mark Churchill cares and makes sure and gets the job done always for the customer.

Great service at West Herr Jeep .

Great service at West Herr Jeep . Mark Churchill cares and makes sure and gets the job done always for the customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent from start to finish, was treating with the

Excellent from start to finish, was treating with the utmost respect and all was done in a timely fashion

Excellent from start to finish, was treating with the

Excellent from start to finish, was treating with the utmost respect and all was done in a timely fashion

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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