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West Herr Jeep

(390 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

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Reviews

(390 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Jeep from DealerRater.

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First, my wife and I will not purchase a vehicle from

First, my wife and I will not purchase a vehicle from anyplace else. More specifically; work with anyone other than Craig Florkowski. He makes the usual tedious process, so easy. This is my 3rd truck that I have obtained through west herr and specifically, Craig. Tons of industry knowledge and very transparent especially with this being my first truck that I decided to purchase to own, rather than lease. Cannot say enough positive things about him and my experience with West Herr.

First, my wife and I will not purchase a vehicle from

First, my wife and I will not purchase a vehicle from anyplace else. More specifically; work with anyone other than Craig Florkowski. He makes the usual tedious process, so easy. This is my 3rd truck that I have obtained through west herr and specifically, Craig. Tons of industry knowledge and very transparent especially with this being my first truck that I decided to purchase to own, rather than lease. Cannot say enough positive things about him and my experience with West Herr.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It was a great experience Craig did a great job and a

It was a great experience Craig did a great job and a shoutout to Kyle getting the roof racks on in a timely manner

It was a great experience Craig did a great job and a

It was a great experience Craig did a great job and a shoutout to Kyle getting the roof racks on in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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David took care of getting the services I needed done

David took care of getting the services I needed done that day I brought my car in. Everything checked out and the car was done in a timely manner.

David took care of getting the services I needed done

David took care of getting the services I needed done that day I brought my car in. Everything checked out and the car was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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David, gave me great service at the Orchard Park location

David, gave me great service at the Orchard Park location Chrysler Dodge Ram and Jeep

David, gave me great service at the Orchard Park location

David, gave me great service at the Orchard Park location Chrysler Dodge Ram and Jeep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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This dealership service area is the best!

This dealership service area is the best! Brian and his co-worker Joe(?) helped me so much. Some places take advantage of the elderly but not these people. They corrected a small problem with my brakes as well as inspected my van within a little over an hour and I was on my way. I recommend West Herr Dodge Service People to everyone. Love you guys!!

This dealership service area is the best!

This dealership service area is the best! Brian and his co-worker Joe(?) helped me so much. Some places take advantage of the elderly but not these people. They corrected a small problem with my brakes as well as inspected my van within a little over an hour and I was on my way. I recommend West Herr Dodge Service People to everyone. Love you guys!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Device team is amazing.

Device team is amazing. Dave is a rockstar. Very happy either way the pricing and overall service.

Device team is amazing.

Device team is amazing. Dave is a rockstar. Very happy either way the pricing and overall service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service,knowledgeable and friendly staff,all work

Great service,knowledgeable and friendly staff,all work was explained thoroughly once completed,also had my truck detailed,great job!

Great service,knowledgeable and friendly staff,all work

Great service,knowledgeable and friendly staff,all work was explained thoroughly once completed,also had my truck detailed,great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I was kept updated and received my vehicle back in timely

I was kept updated and received my vehicle back in timely manner! Thank you for your excellent Service!

I was kept updated and received my vehicle back in timely

I was kept updated and received my vehicle back in timely manner! Thank you for your excellent Service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had a great friendly experience at west Herr jeep

I had a great friendly experience at west Herr jeep everyone was exceptional and a special thanks to Brendon

I had a great friendly experience at west Herr jeep

I had a great friendly experience at west Herr jeep everyone was exceptional and a special thanks to Brendon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Easy to make an appointment and the staff was very

Easy to make an appointment and the staff was very professional and helpful. Very pleased

Easy to make an appointment and the staff was very

Easy to make an appointment and the staff was very professional and helpful. Very pleased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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