Skip to main content

West Herr Ford Hamburg

(773 reviews)

Reviews

(773 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Ford Hamburg from DealerRater.

Want to share your experience with this dealership?

Write a review

Zach was amazing and helped me get out of an unsafe car!

Zach was amazing and helped me get out of an unsafe car! He and the financially staff were very polite and worked with me. His intern was also good for being there for 3 days! Definitely will be back again!!!

Zach was amazing and helped me get out of an unsafe car!

Zach was amazing and helped me get out of an unsafe car! He and the financially staff were very polite and worked with me. His intern was also good for being there for 3 days! Definitely will be back again!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Corey has always been very informative and easy to deal

Corey has always been very informative and easy to deal with. Always answers all my questions

Corey has always been very informative and easy to deal

Corey has always been very informative and easy to deal with. Always answers all my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Great service.

Great service. Happy with service. Would recommend any time. Clean waiting area and rest room. Love the coffee machine .

Great service.

Great service. Happy with service. Would recommend any time. Clean waiting area and rest room. Love the coffee machine .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Been dealing with service manager Corey for a long time

Been dealing with service manager Corey for a long time and he is the best..he always takes care of us and goes the "extra mile"!

Been dealing with service manager Corey for a long time

Been dealing with service manager Corey for a long time and he is the best..he always takes care of us and goes the "extra mile"!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Sabrina made the experience of buying a new truck very

Sabrina made the experience of buying a new truck very enjoyable. I would most definitely recommend Sabrina at West Herr Ford to my family and friends.

Sabrina made the experience of buying a new truck very

Sabrina made the experience of buying a new truck very enjoyable. I would most definitely recommend Sabrina at West Herr Ford to my family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Very convenient service because they came right to the

Very convenient service because they came right to the house and did everything needed right in the driveway. No wait; no drive time on my part and super convenient!

Very convenient service because they came right to the

Very convenient service because they came right to the house and did everything needed right in the driveway. No wait; no drive time on my part and super convenient!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Everyone is so nice there and my sales person Sabrina is

Everyone is so nice there and my sales person Sabrina is awesome! Will go back again for a future car

Everyone is so nice there and my sales person Sabrina is

Everyone is so nice there and my sales person Sabrina is awesome! Will go back again for a future car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Totally stress free Great Customer service I will totally

Totally stress free Great Customer service I will totally recommend purchasing your next vehicle here.

Totally stress free Great Customer service I will totally

Totally stress free Great Customer service I will totally recommend purchasing your next vehicle here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

I used their mobile service.

I used their mobile service. Technician arrived on schedule and performed the necessary repairs quickly and efficiently Excellent customer service

I used their mobile service.

I used their mobile service. Technician arrived on schedule and performed the necessary repairs quickly and efficiently Excellent customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Your dealership and Shabby dowich are outstanding one of

Your dealership and Shabby dowich are outstanding one of the nicest salesman I ever met

Your dealership and Shabby dowich are outstanding one of

Your dealership and Shabby dowich are outstanding one of the nicest salesman I ever met

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
See all 773 reviews