Reviews
Write a reviewGreat service and exceptional customer satisfactio
We brought our car in for an oil change today and as always Corey was very efficient and friendly. Our car was taken care of very quickly and we had a very relaxing visit. Corey is always kind and efficient and goes out of his way to make our experience a great one. We have to travel 1/2 hour for service but it is well worth it. We have bought 4 cars there and won't go anywhere else for we have always been treated very well. We give Corey and the dealership an A plus rating.
We are so happy to hear you had such a wonderful experience with us! We appreciate your continued business, and we thank you so much for the kind review! 😊
Excellent service.
Robert Pontrello was very thorough before, during and after service was completed. He answered all my questions. I don't walk very well because of my knees and he provided me with a chair when signing in and when signing out. I didn't have to ask. He just brought it. He is very considerate.
We are so happy to hear that! Thank you so much for the great review! 😊
Ford mobile service at your house
West Herr Ford sent thier mobile service van to my house to preform installing a recall on my two Ford Escapes. The tech did the recall in my garage very quick and was very friendly.
The dealership has always treated me with respect and has
The dealership has always treated me with respect and has never been pushy when I’m looking for a car. I’ve bought at least 5 cars from them and have never been disappointed.
Ron was very helpful courteous and kind he helped me get
Ron was very helpful courteous and kind he helped me get my Ford pass going and yes I would recommend him that anybody else
Highly recommend!
The team at West Herr quick lane was extremely helpful today. Jesse really made my experience a pleasant one. I would highly recommend getting your car serviced here.
Wonderful service
The service crew is always wonderful and polite, especially Mike! I have come in for regular service and emergencies and everything is a good experience.
Thank you so much! 😊
Brad arrived even before scheduled appt and called prior
Brad arrived even before scheduled appt and called prior to let us know he was on his way. He was very pleasant and did a great job!
Service appt.
Service appt. was for a recall part but service tech called to inform me of other problems that were covered under warranty. I was happy with the extra effort and speed at with they fixed the problem. Also, it saved me from making another appt.
Great dealership very helpful to the customer good
Great dealership very helpful to the customer good service to the community good employees very good company
We are so glad to hear that! Thank you so much, Dan! 😊