West Herr Ford of Hamburg

I needed a fast, honest and knowledgeable purchase experience being a front line worker during a pandemic. Steven Bielinski at West Herr Ford in Hamburg... went above and beyond to assist me with an overwhelming amount of support and knowledge. He was able to secure the vehicle I wanted, prepared everything in record time and have the vehicle ready for pick up in 24hr. This has been by far the best car buying experience I’ve had. Steve did it with class and experience that is unbeatable. Highly recommend seeing Steve Bielinski for your next purchase!

Very helpful through COVID 19 process buying was easy would recommend. Were fair in purchasing process and also what they gave me for trade in also filled... car with gas.

I had a certain criteria I was looking for. I visited a few different places. This was the only dealership that truly listened. They called after they... found what I asked for. They did not try selling me something that did not meet what I needed.

Dave McDonald made buying a new car during a quarantine painless. Helped with all online transactions to get me the most from my trade-in and to negotiate... the best price on my new Explorer. I could not be happier with West Herr and Dave.

I had a great experience. Sabrina is the salesperson that I buy from and she is fantastic!!! Sabrina is very energetic and motivated and makes the whole... experience of leasing a new car very easy.

I went to purchase a crossover. They would not budge on the sticker price and would only give lowest amount for my Rouge then subtracting new tires 600.... an 9 point inspection minus 150. Minus detailing 150. My tires were just purchased and have better treds than the tires they put on when you buy. Then when I said I was going to need to think about it, the finance guy asked me if I had to go home and get a bigger budget from my husband. He also made several other sexist comments. I have purchased 2 brand new Nissan Rogues from West Herr and will not be returning. I didn’t think is 2020 Men still think it is ok to talk down to a woman and give her the worst deal ever because she isn’t smart enough to figure out she is being taken for a ride.

Stopped to price a new truck. Left with a new f150 on order. Dan Sellon , was very helpful. Picked up last week, looks great very pleased with everything.

The process was a painless as possible! That's saying a lot, I've been around a long time and acquired a lot of vehicles and the experience(s) have NEVER... been this positive. Bravo Zulu (well done).

Excellent price on new mustang. Very knowledgeable salesman. General sales manager was friendly and assisted in setting up what I thought was a fair... but great deal

Overall I had a good buying experience, However the sales professional I bought my car through was excellent. I highly recommend dealing with Rob Lalka... if visiting West Herr Ford. He has an honest approach without ever pressuring you. He made buying a car after having my vehicle totaled less stressful and worked hard to get me everything on my list of desires (colors, extras, etc.) He truly goes out of his way to make sure the customer walks away happy with their investment.