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West Herr Ford of Hamburg

(728 reviews)
Visit West Herr Ford of Hamburg
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–8:00pm
Tuesday 9:00am–7:00pm 7:00am–8:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:30pm
Sunday Closed Closed
New (716) 337-5348 (716) 337-5348
Used (716) 337-5508 (716) 337-5508
Service (716) 992-6053 (716) 992-6053

Inventory

See all 532 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2008.
West Herr is dedicated to absolute excellence in customer service provided by honest responsible and respectful people.

We support individual pride company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.
Welcome to West Herr New York!!!

Service center

Phone number (716) 992-6053

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–8:00pm
Friday
8:00am–6:00pm
Saturday
7:00am–4:30pm
Sunday
Closed

Reviews

(728 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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As my 6 year old grandson would say 10 out of 10 or best

As my 6 year old grandson would say 10 out of 10 or best day ever 👍🏽👍🏽

As my 6 year old grandson would say 10 out of 10 or best

As my 6 year old grandson would say 10 out of 10 or best day ever 👍🏽👍🏽

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Sales was great!

Sales was great! All paperwork, figures,and financing were timely. Great experience and will highly recommend.

Sales was great!

Sales was great! All paperwork, figures,and financing were timely. Great experience and will highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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What a great place to by a truck.

What a great place to by a truck. The sales team was amazing my experience was awesome.

What a great place to by a truck.

What a great place to by a truck. The sales team was amazing my experience was awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I like the way the salesman handled himself.

I like the way the salesman handled himself. On the deal. The dealership is awesome. I've been going there for years.

I like the way the salesman handled himself.

I like the way the salesman handled himself. On the deal. The dealership is awesome. I've been going there for years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Always takes care of my needs whether it’s sales,

Always takes care of my needs whether it’s sales, service or the parts department

Always takes care of my needs whether it’s sales,

Always takes care of my needs whether it’s sales, service or the parts department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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After a rough start, Cory and his team found the problem

After a rough start, Cory and his team found the problem and so far the issues are resolved. Cory kept me informed and I truly appreciate his communication of the progress of my vehicle. Thank you.

After a rough start, Cory and his team found the problem

After a rough start, Cory and his team found the problem and so far the issues are resolved. Cory kept me informed and I truly appreciate his communication of the progress of my vehicle. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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11/24 Dave McDonald at West Herr is the best!

11/24 Dave McDonald at West Herr is the best! Would highly recommend him to anyone looking for a car. He makes buying a new or used car a very easy process. Dave is extremely helpful and knowledgeable about the car he sells.

11/24 Dave McDonald at West Herr is the best!

11/24 Dave McDonald at West Herr is the best! Would highly recommend him to anyone looking for a car. He makes buying a new or used car a very easy process. Dave is extremely helpful and knowledgeable about the car he sells.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jesse and his crew are the best.

Jesse and his crew are the best. I trust him to make the right call on maintenance for my Bronco. In and out the same day.

Jesse and his crew are the best.

Jesse and his crew are the best. I trust him to make the right call on maintenance for my Bronco. In and out the same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dave McDonald made the car buying experience pleasurable.

Dave McDonald made the car buying experience pleasurable. He was super patient with us as I was having a hard time deciding on which color. Very clean dealership and would like to thank Kyle for explaining and setting up the technology part of the sale. All in all a great experience.

Dave McDonald made the car buying experience pleasurable.

Dave McDonald made the car buying experience pleasurable. He was super patient with us as I was having a hard time deciding on which color. Very clean dealership and would like to thank Kyle for explaining and setting up the technology part of the sale. All in all a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Zach was great in all that he did for us.

Zach was great in all that he did for us. In fact everyone were great!

Zach was great in all that he did for us.

Zach was great in all that he did for us. In fact everyone were great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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