Hopper Motorplex

The experience was laid back and I was not push on to other vehicles i could not afford or had no interest. Other than the lobby being not very comfortable, it was a pleasant experience.

Kyle contacted me very quickly to discuss the pickup I was interested in on the website. He was knowledgeable and easy to work with. We did not feel pressured to buy during the whole shopping/negotiation process. I felt like Kyle and Jim went above and beyond to make sure we were pleased with our truck. I would definitely recommend Kyle Field and Hopper Motorplex to any of my family and friends!

It was an amazing experience! I was checking through a few dealerships trying to find the perfect Alfa Romeo Giulia and saw this one online and made the call, within 30 minutes Kyle had hit me back with financing and a pretty good idea of what I’d be getting it for. It was extremely low pressure and the car was stellar. Also they overall just hooked me up on the price. Great first time experience and very painless.

David sales rep he was awesome is worth the drive from Houston TX I do recommend this place I’ll definitely come back to buy another bike :)

I made an agreement for the price and to purchase over the truck site unseen with the general manager. I put a deposit down on the truck and the salesman told me he would mark the truck as sold on Friday. I told the general manager I would not be able to pick up the truck until the following Monday to Tuesday and he agreed. I went to check the truck out Monday afternoon it looked fine but we agreed the sale would wait and be finalized the next day Tuesday after I had a 3rd party inspect the truck. Later Monday afternoon I got a few texts from the salesperson Saying There's another guy here wanting to sell this truck. He is taking pics right now for a customer coming out of Oklahoma. His customer said he could be here this evening. I need to know if you're moving forward with the purchase. I said Yes I am moving forward The salesman texted What time today can you be here to finalize this deal? I replied The GM told me as long as we completed the deal by Monday or Tuesday we were good His reply was Yes that's is correct when you were trying to find the tittle to your Honda and driving down from Lubbock. But you're here now and have seen the truck. We need to finish and finalize this deal today. We will not hold it any longer. After a call from the general manager went back to the original agreement to pick up the truck on Tuesday. I'm not sure if the salesman and the GM were on the same page or not if they were working together to complete the deal Monday afternoon after I left the dealership and agreed to come back on Tuesday. But it seemed to me they were trying to backtrack on our original agreement. When it came time to sign the papers I questioned the woman doing paperwork what the $327 charge was. She told me that that was the cost of doing business with Mr Hooper. The salesman over hear the conversation said it was to cover the cost of the 2 oil changes and the 1 time rotation of the tires. The next day I texted the salesman Saying I wish you would have explained to me what the 327.00 dollar charge was When you told us about the oil changes I thought they were free you didn't say we were being charged 327 dollars for something we could use. So basically the truck cost 29327 and not 29000 Then he changed his story and texted this The oil changes are free. The $327 is part of our reconditioning cost and 60 points inspection. Bottom Line I got a decent truck at a decent price but paid 327 dollars more than I thought I was paying and the salesman tried backtracked on our original agreement and wanted to finish the transaction a day before we agreed. I'm giving this a 3 start rating I urge future buyers to ask more questions about the charges on the paperwork.

Ernie was easy to work with and very informative! Everyone was friendly to speak to...but MOST IMPRESSIVE was that we didn't have all the salespeople come up to us at every visit. They recognized that Ernie was our salesman and didn't bug us. We will certainly tell our friends about HOPPER MOTORPLEX and you can bet money that the next time we have a need to buy a car, that will be our FIRST (and based on this experience, LAST) stop.

We are so excited with our new lifted Jeep Wrangler Sahara. Can't wait to go on our trip to Colorado next month. Thank you so much Kyle for all your help and making the buying process smooth and easy! Steve & Elaine

Purchased a used Subaru STI from Kyle and Gary, absolutely awesome and easy experience. Super helpful through the whole process. Would definitely do business again. Thanks again!

I was looking everywhere for a Ram 2500 Laramie Longhorn with a mega cab and ram box. I found exactly what I was looking for at Hopper. Hopper is closed on Sundays but I was still able to talk to Kyle Field through their live chat online. He was able to let me know that they still had the truck I was looking for. He put the truck on hold till I got there. The sale was quick and easy. He even got the truck wash and detailed before I left. Great service and great price. What else do you want.

I called and spoke to Ernie about a Jeep! Couldn’t ask for a more pleasant buying experience! We were in somewhat of a hurry because of out kids ballgame! The entire staff got everything taken care of quickly! Call Ernie Pezzola! You won’t be disappointed! Jim the General Manager was great as well.