Reviews
The service was amazing !
The service was amazing ! Derique was also great help too! Thanks you for the help
The service was amazing !
The service was amazing ! Derique was also great help too! Thanks you for the help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
If I could leave a zero I would.
If I could leave a zero I would. My husband and I bought a high-end truck online as we live in Texas. We started the process more than two weeks ago and were pre-approved. We told them to ship it to us but we would be out of the country beginning November 24th through December 1st. It was delayed because the ball was dropped with no follow-up and then the excuse was they could not get it done before we left. So they said they would have it to us on December 2, 2024. So we were excited except after not hearing anything, I called and guess what, they did not even have a company scheduled for delivery and did not know when it would be. I called my finance company and told them I was canceling and to expect return of the money from the dealership. I called and spoke to a manager who said he will deal with the finance return on their timeline - not mine. Not even an apology for their mistakes. Stay away.
If I could leave a zero I would.
If I could leave a zero I would. My husband and I bought a high-end truck online as we live in Texas. We started the process more than two weeks ago and were pre-approved. We told them to ship it to us but we would be out of the country beginning November 24th through December 1st. It was delayed because the ball was dropped with no follow-up and then the excuse was they could not get it done before we left. So they said they would have it to us on December 2, 2024. So we were excited except after not hearing anything, I called and guess what, they did not even have a company scheduled for delivery and did not know when it would be. I called my finance company and told them I was canceling and to expect return of the money from the dealership. I called and spoke to a manager who said he will deal with the finance return on their timeline - not mine. Not even an apology for their mistakes. Stay away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy to work with, very pleasant quick process- in and
Easy to work with, very pleasant quick process- in and out super quickly! Avila me by phone and text!
Easy to work with, very pleasant quick process- in and
Easy to work with, very pleasant quick process- in and out super quickly! Avila me by phone and text!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Weren’t able to make a deal this time but were helpful
Weren’t able to make a deal this time but were helpful and very courteous.
Weren’t able to make a deal this time but were helpful
Weren’t able to make a deal this time but were helpful and very courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I live in New York State and bought a car from them sight
I live in New York State and bought a car from them sight unseen. I took a chance because they had the exact car I wanted and the other dealerships around me had a lower trim car at a higher price. Not only was the price great, they offered me more for my trade. Not only that! They ate most of the cost to ship the car to me! They could have really scammed me being of state. But the car came exactly as they said. I couldn’t have asked for a more perfect car! They salesman Celso was great to work with and sent me videos and pictures when I asked. Anyone in Kansas should buy from them and I will recommend out of state buyers to buy from them as well!
I live in New York State and bought a car from them sight
I live in New York State and bought a car from them sight unseen. I took a chance because they had the exact car I wanted and the other dealerships around me had a lower trim car at a higher price. Not only was the price great, they offered me more for my trade. Not only that! They ate most of the cost to ship the car to me! They could have really scammed me being of state. But the car came exactly as they said. I couldn’t have asked for a more perfect car! They salesman Celso was great to work with and sent me videos and pictures when I asked. Anyone in Kansas should buy from them and I will recommend out of state buyers to buy from them as well!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Team was very good!
Team was very good! Everyone was professional and they got me in the vehicle I wanted. Would definitely recommend them.!
Team was very good!
Team was very good! Everyone was professional and they got me in the vehicle I wanted. Would definitely recommend them.!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The team has been very helpful to find the car which fits
The team has been very helpful to find the car which fits my situation and a solution of payment. I was looking for a car easily and fastly, they very help me in this way !
The team has been very helpful to find the car which fits
The team has been very helpful to find the car which fits my situation and a solution of payment. I was looking for a car easily and fastly, they very help me in this way !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
One of the easiest dealerships to work with!
One of the easiest dealerships to work with! AJ was very kind, engaging and not pushy at all. Definitely not like what you experience at most dealers! As for the vehicle, it was almost immaculate! I would highly recommend Luxury & Imports and Leavenworth!
One of the easiest dealerships to work with!
One of the easiest dealerships to work with! AJ was very kind, engaging and not pushy at all. Definitely not like what you experience at most dealers! As for the vehicle, it was almost immaculate! I would highly recommend Luxury & Imports and Leavenworth!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience in working with Celso Rivas.
Great experience in working with Celso Rivas.He had the car available and ready to go for my test drive. I was very pleased with overall experience at this dealership.No pressure buying and had a great selection to choose from.For sure not like average dealership. Professional environment and process was very easy.
Great experience in working with Celso Rivas.
Great experience in working with Celso Rivas.He had the car available and ready to go for my test drive. I was very pleased with overall experience at this dealership.No pressure buying and had a great selection to choose from.For sure not like average dealership. Professional environment and process was very easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rick was a joy to work with, able to answer all
Rick was a joy to work with, able to answer all questions. If I got another car, would want him as my salesman.
Rick was a joy to work with, able to answer all
Rick was a joy to work with, able to answer all questions. If I got another car, would want him as my salesman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car