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JH Barkau & Sons Inc

(1,324 reviews)
Visit JH Barkau & Sons Inc
Sales hours: 8:00am to 4:00pm
Service hours: 7:30am to 11:30am
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:00pm
Tuesday 8:00am–7:00pm 7:30am–5:00pm
Wednesday 8:00am–7:00pm 7:30am–5:00pm
Thursday 8:00am–7:00pm 7:30am–5:00pm
Friday 8:00am–7:00pm 7:30am–5:00pm
Saturday 8:00am–4:00pm 7:30am–11:30am
Sunday Closed Closed
2025 state dealer award
View 18 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(815) 599-1598 (815) 599-1598

Reviews

(1,324 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JH Barkau & Sons Inc from DealerRater.

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This is our second purchase from barkau, and we highly

This is our second purchase from barkau, and we highly recommend! Willing to work with you & your budget when requested. We are happy to support a good local business.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We appreciate your repeat business and are thrilled to hear you highly recommend us! We're glad we could work with your budget and that you're happy to support our local business. Thank you!

Thank you Tim for all of your help and making it a quick

Thank you Tim for all of your help and making it a quick and easy process!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

You're welcome! We're glad Tim made your experience quick and easy. Thank you for choosing us!

This is my 3rd car purchase from J H Barkau, 2nd dealing

This is my 3rd car purchase from J H Barkau, 2nd dealing with Tim Border and I couldn't be happier! Tim has made the process so unbelievably easy! Great guy!!! I will most definitely purchase from him and J H Barkau again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We appreciate your continued loyalty and are thrilled to hear about your positive experiences with Tim Border! It's great to know he makes the car buying process so easy for you. We look forward to seeing you again for your next purchase!

They are great to work with.

They are great to work with. Nils has sold us 2 trucks in the last six months. Nils and Rick work hard to make a sale that you are looking for. To say the least, they listen, are courteous and make you feel WELCOMED and they are there to service you.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We appreciate your repeat business and are thrilled to hear about your positive experiences with Nils and Rick! It's great to know they listen to your needs and make you feel welcomed. Thank you for your kind words!

Joe went above and beyond to assist me in finding a

Joe went above and beyond to assist me in finding a pickup truck and the ambulance that J H Barkau had in inventory. From the moment I stepped into J H BARKAU Car Dealership, I knew I was in for a special experience. The entire process, from browsing to purchasing my specialty vehicles, was seamless and enjoyable, thanks to their outstanding team and customer-focused approach. Welcoming Atmosphere: As soon as I walked through the doors, I was greeted with warm smiles and a friendly atmosphere. The showroom was impeccably organized, showcasing a wide variety of vehicles that catered to every need and preference. The layout made it easy to explore, and I immediately felt comfortable. Knowledgeable Staff: I was fortunate to work with Joe, one of the sales representatives, who was incredibly knowledgeable about the vehicles on the lot. He took the time to understand my needs and preferences, providing recommendations without any pressure. Joe was patient, answering all my questions and ensuring I had all the information I needed to make an informed decision. Test Drive Experience: The test drive was another highlight of my visit. Joe encouraged me to take my time and truly experience the vehicles. He provided insights on each car’s features, making the process engaging and informative. I appreciated the relaxed atmosphere, which allowed me to envision myself behind the wheel without feeling rushed. Transparent Pricing: When it came time to discuss pricing, I was pleasantly surprised by the transparency of the dealership. There were no hidden fees or surprises. The finance team walked me through various options, making it easy to understand the terms and find a plan that fit my budget perfectly. Customer-Centric Approach: What impressed me the most was the dealership’s commitment to customer satisfaction. After finalizing the purchase, they went above and beyond to ensure I was happy with my choice. They provided helpful tips on the car's features and even scheduled a follow-up call to check in on my experience. Post-Purchase Support: The service didn’t stop once I drove off the lot, which is a fantastic perk. Additionally, I received a personalized thank-you note from Joe, which truly reflected the dealership's dedication to creating lasting relationships with their customers. In conclusion, my experience at J H BARKAU Car Dealership was nothing short of exceptional. From the welcoming environment to the knowledgeable and caring staff, every aspect was handled with professionalism and genuine care. I left with not just a new car, but a sense of satisfaction and trust in a dealership that truly values its customers. I highly recommend J H Barkau Car Dealership to anyone in the market for a vehicle!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We're thrilled to hear about your exceptional experience with Joe and the team at J.H. Barkau! It's wonderful that you found the atmosphere welcoming, the staff knowledgeable, and the entire purchasing process seamless and enjoyable. We're especially pleased that Joe went above and beyond to assist you in finding both your pickup truck and the ambulance. We appreciate you highlighting our transparent pricing, customer-centric approach, and post-purchase support, including the personalized thank-you note. Thank you for your detailed and glowing review!

Dealer response

We're thrilled to hear about your exceptional experience with Joe and the team at J.H. Barkau! It's wonderful that you found the atmosphere welcoming, the staff knowledgeable, and the entire purchasing process seamless and enjoyable. We're especially pleased that Joe went above and beyond to assist you in finding both your pickup truck and the ambulance. We appreciate you highlighting our transparent pricing, customer-centric approach, and post-purchase support, including the personalized thank-you note. Thank you for your detailed and glowing review!

Nils was great.

Nils was great. Tried one vehicle wasn't sure. He found out what was important to us and directed us to the van. Love it.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We're so glad Nils was able to help you find the perfect van! It's great to hear he listened to your needs and helped guide you to the right vehicle. Enjoy your new van!

Nils was amazing and very knowledgeable!

Nils was amazing and very knowledgeable! Very polite and helpful! He is the very best!

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  • Overall experience 5.0
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Dealer response

We're so glad Nils provided you with such an amazing experience! We appreciate your kind words about his knowledge, politeness, and helpfulness.

They went above and beyond for a second time for me!

They went above and beyond for a second time for me!! This is the 2nd car I bought and they were all great. If you’re looking for a good place with respectful ppl this is where to go!! Thank Barkau and sons for all you do!!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We appreciate your continued loyalty and are thrilled we could go above and beyond for you again! We're glad you found our team respectful and helpful. Thank you for choosing Barkau and Sons!

We have purchased the last few vehicles at Barkau and

We have purchased the last few vehicles at Barkau and been very happy each time. This time we met Mr Borders at the Cedarville store. All of our salespeople have been great but Mr Tim is a step above. Very knowledgeable, zero pressure or feeling rushed and makes you very comfortable through the whole process. A couple days after purchasing the vehicle, I had let Tim know of a few concerns I had noticed with the vehicle. The response was almost immediate, and the issues were resolved in a day. The level of Customer Service provided by Tim and throughout the whole Dealership is unmatched. I would recommend Barkau and especially Mr Tim to anyone. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We appreciate your continued business and are thrilled to hear about your positive experience with Tim! It's great to know he provided you with a comfortable and knowledgeable experience, and that your concerns were addressed promptly. We're proud of our team's commitment to customer service. Thank you for recommending Tim and Barkau!

Tim made my first car buying experience amazing.

Tim made my first car buying experience amazing. He was patient with me and help me through the process. I’m very happy with my purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We're so glad Tim made your first car buying experience amazing! We're happy he was patient and helpful, and that you're pleased with your purchase.