Flow Honda

I purchased my vehicle from Anna. She was very attentive and knowledgeable. She was able to answer all my questions and more. She made the process very easy.

LEON WILLIAMS WAS TREMENDOUSLY HELPFUL IN FINDING THE CAR AND COLOR I WANTED, HONDA HRV!

I've had multiple cars, but my experience with Honda has been particularly disappointing. Despite reporting issues, no resolution was offered. I've encountered difficulties using my tire package and extended warranty, and the dealership failed to provide pricing or explanations. Additionally, I received no instruction on using my car's features, leaving me uncomfortable and fearful while driving. Overall, I am extremely dissatisfied with Honda's customer service. The rubber around my driver's side door has had to be replaced. My parking brake does not work correctly. I have electrical issues. My tires have worn out prematurely. My ceiling is sagging. My window tint has faded. My door is falling apart. I get notifications of a brake system failure. My sensors do not work correctly. Flow and I have been playing phone tag. No solutions, little effort. The North Carolina Lemon Law, also known as the New Motor Vehicle Warranties Act (N.C.G.S. 20-351), applies to new passenger cars, pickup trucks, motorcycles, and most vans bought in North Carolina. It requires manufacturers to repair defects that affect the use, value, or safety of a new motor vehicle within the first 24 months or 24,000 miles (whichever comes first).

Rip off Service. Over selling and fear mongering of problems. Keeping the car under service for longer hours to charge more labor. Stay away

Jack Long is a very good saleman and will take good care of you. Check him out for a great deal

I worked with Anna Howard at Flow to purchase my used Ridgeline. Anna was extremely responsive throughout the entire process and answered every question I had. Thanks to Anna and the entire team for making this car buying experience pleasant.

Please check EVERYTHING in your car after you have it serviced. I took my 2015 Honda Accord in for A12 service. I also bought four new tires. After the "courtesy" car wash, my car was returned with my OEM Honda floor mats replaced with cheap floor mats. I have bought several vehicles from this dealership and have all of my Hondas serviced here. If I can't trust the dealership to return my vehicle with ALL the equipment that was in it when I dropped it off, I can have my car serviced at other Honda dealers. I am not limited to Flow Honda in Winston Salem. I will take a video at the time I drop my car off moving forward to ensure I don't get ripped off again.

Service department is a rip-off! Matk Hucknall seems to be the most dishonest guy. To replace break fluid and replace filter and fix brakes they took more than 2.5 hours and charged me $600 for labor alone. Beware of these scamster service department. Most dishonest folks. I took the vehicle to a local mechanic and showed him the work that was done he said including the parts and service it should be costing me less than $500. I had to pay $930 with Flow Honda Winston Salem service center

Bought a vehicle on September 5th...waited nine hours for it to be "detailed" the following day...only to return it because the sunroof curtain wouldn't retrack properly September 10th...still do not have car with no phone calls informing me of anything...do not trade with this dealership!!!

You guys are awesome. LEON WILLIAMS AND DANIEL WRIGHT were very helpfull in the purchase of my new ridgeline! May God bless you guys and sell many vehicles!!!