Reviews
My wife and I went Flow Honda with the intention of
My wife and I went Flow Honda with the intention of purchasing a Honda. CRV didn’t matter whether it was hybrid or gas.. Had a wonderful sales person Anna Howard went on a quick test drive, we returned to the dealership. Another sales person pulled ourselves person away for a short discussion. in a demeaning fashion, the other sales person belittled the young lady in front of us at this point I was trying to mind my own business, but then at a very arrogant finance manager and at that point. we knew we could no longer do business with Flow Honda of Winston-Salem. I have bought five Hondas from the dealership..
My wife and I went Flow Honda with the intention of
My wife and I went Flow Honda with the intention of purchasing a Honda. CRV didn’t matter whether it was hybrid or gas.. Had a wonderful sales person Anna Howard went on a quick test drive, we returned to the dealership. Another sales person pulled ourselves person away for a short discussion. in a demeaning fashion, the other sales person belittled the young lady in front of us at this point I was trying to mind my own business, but then at a very arrogant finance manager and at that point. we knew we could no longer do business with Flow Honda of Winston-Salem. I have bought five Hondas from the dealership..
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- Buying process —
- Quality of repair —
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for bringing this to my attention. It's disappointing to hear about the interaction between our team members, as we strive to maintain a respectful and professional environment at all times. We appreciate your feedback and will be sure to address this internally. If there is anything else we can assist you with, please don't hesitate to reach out directly. We'd like the opportunity to make this right. Thank you, Noah Weber - Sales Manager - (336) 785-3380
I had an outstanding experience with Flow Honda of
I had an outstanding experience with Flow Honda of Winston-Salem. From start to finish, they exceeded my expectations. Michael Fam went above and beyond to make everything seamless, he even brought in a Rav4 from another city just so I could test drive it. His dedication, communication, and professionalism made the entire process stress-free and smooth. Brian Washburn was equally amazing. He was kind, knowledgeable, and never pushy. He walked me through the test drives and even delivered the car to my home with a coworker. That level of care and service is rare and so appreciated. My son is beyond happy with his Honda CR-V, and I am grateful for the exceptional team at Flow Honda. I’ll be back the next time I am in the market. I highly recommend asking for Michael or Brian, they truly care about their customers.
I had an outstanding experience with Flow Honda of
I had an outstanding experience with Flow Honda of Winston-Salem. From start to finish, they exceeded my expectations. Michael Fam went above and beyond to make everything seamless, he even brought in a Rav4 from another city just so I could test drive it. His dedication, communication, and professionalism made the entire process stress-free and smooth. Brian Washburn was equally amazing. He was kind, knowledgeable, and never pushy. He walked me through the test drives and even delivered the car to my home with a coworker. That level of care and service is rare and so appreciated. My son is beyond happy with his Honda CR-V, and I am grateful for the exceptional team at Flow Honda. I’ll be back the next time I am in the market. I highly recommend asking for Michael or Brian, they truly care about their customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Megan, we're delighted to hear about your outstanding experience with Michael and Brian at Flow Honda in Winston-Salem! It's wonderful that their dedication made the process smooth for you. We appreciate your recommendation and look forward to seeing you again when you're ready for another vehicle!
I had an outstanding experience with Flow Honda of
I had an outstanding experience with Flow Honda of Winston-Salem. From start to finish, they exceeded my expectations. Michael Fam went above and beyond to make everything seamless, he even brought in a Rav4 from another city just so I could test drive it. His dedication, communication, and professionalism made the entire process stress-free and smooth. Brian Washburn was equally amazing. He was kind, knowledgeable, and never pushy. He walked me through the test drives and even delivered the car to my home with a coworker. That level of care and service is rare and so appreciated. My son is beyond happy with his Honda CR-V, and I am grateful for the exceptional team at Flow Honda. I’ll definitely be back the next time I’m in the market. I highly recommend asking for Michael or Brian, they truly care about their customers.
I had an outstanding experience with Flow Honda of
I had an outstanding experience with Flow Honda of Winston-Salem. From start to finish, they exceeded my expectations. Michael Fam went above and beyond to make everything seamless, he even brought in a Rav4 from another city just so I could test drive it. His dedication, communication, and professionalism made the entire process stress-free and smooth. Brian Washburn was equally amazing. He was kind, knowledgeable, and never pushy. He walked me through the test drives and even delivered the car to my home with a coworker. That level of care and service is rare and so appreciated. My son is beyond happy with his Honda CR-V, and I am grateful for the exceptional team at Flow Honda. I’ll definitely be back the next time I’m in the market. I highly recommend asking for Michael or Brian, they truly care about their customers.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful experience with us at Flow Honda in Winston-Salem! We're delighted to hear that Michael and Brian provided such exceptional service, making the process seamless and stress-free. It's fantastic to know your son is enjoying his new Honda CR-V, and we look forward to welcoming you back when you're ready for another vehicle. Your recommendation means a lot!
Matt was awesome!
Matt was awesome! He got me the car I wanted with no hassle. I will be using him with my next car purchase.
Matt was awesome!
Matt was awesome! He got me the car I wanted with no hassle. I will be using him with my next car purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeffrey, we're delighted to hear that Matt made your car-buying experience smooth at Flow Honda in Winston-Salem. We look forward to assisting you with your next purchase!
Buying a car is not my favorite activity and the wrong
Buying a car is not my favorite activity and the wrong sails person can make it unpleasant. Ted Buras was a pleasure to meet. He is personable, flexible, and informed. He helped me become thoroughly familiar with the many novel features of a new Honda, but at my own pace so that I never felt rushed, or required to conform to his agenda or routine. If a Honda is on your short list I recommend giving Ted an opportunity to help you.
Buying a car is not my favorite activity and the wrong
Buying a car is not my favorite activity and the wrong sails person can make it unpleasant. Ted Buras was a pleasure to meet. He is personable, flexible, and informed. He helped me become thoroughly familiar with the many novel features of a new Honda, but at my own pace so that I never felt rushed, or required to conform to his agenda or routine. If a Honda is on your short list I recommend giving Ted an opportunity to help you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Howard, we're delighted to hear that Ted made your car-buying experience enjoyable at Flow Honda in Winston-Salem. Our team is dedicated to providing a comfortable and informative process for our customers. Thank you for recommending us!
I purchased my vehicle from Anna.
I purchased my vehicle from Anna. She was very attentive and knowledgeable. She was able to answer all my questions and more. She made the process very easy.
I purchased my vehicle from Anna.
I purchased my vehicle from Anna. She was very attentive and knowledgeable. She was able to answer all my questions and more. She made the process very easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Patty & Justin, we're delighted to hear that Anna provided such attentive and knowledgeable service at Flow Honda in Winston-Salem. Thank you for sharing your experience with us!
LEON WILLIAMS WAS TREMENDOUSLY HELPFUL IN FINDING THE CAR
LEON WILLIAMS WAS TREMENDOUSLY HELPFUL IN FINDING THE CAR AND COLOR I WANTED, HONDA HRV!
LEON WILLIAMS WAS TREMENDOUSLY HELPFUL IN FINDING THE CAR
LEON WILLIAMS WAS TREMENDOUSLY HELPFUL IN FINDING THE CAR AND COLOR I WANTED, HONDA HRV!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dindy, it means so much to us to see your review! Thanks from Leon and the team at Flow Honda in Winston Salem.
I've had multiple cars, but my experience with Honda has
I've had multiple cars, but my experience with Honda has been particularly disappointing. Despite reporting issues, no resolution was offered. I've encountered difficulties using my tire package and extended warranty, and the dealership failed to provide pricing or explanations. Additionally, I received no instruction on using my car's features, leaving me uncomfortable and fearful while driving. Overall, I am extremely dissatisfied with Honda's customer service. The rubber around my driver's side door has had to be replaced. My parking brake does not work correctly. I have electrical issues. My tires have worn out prematurely. My ceiling is sagging. My window tint has faded. My door is falling apart. I get notifications of a brake system failure. My sensors do not work correctly. Flow and I have been playing phone tag. No solutions, little effort. The North Carolina Lemon Law, also known as the New Motor Vehicle Warranties Act (N.C.G.S. 20-351), applies to new passenger cars, pickup trucks, motorcycles, and most vans bought in North Carolina. It requires manufacturers to repair defects that affect the use, value, or safety of a new motor vehicle within the first 24 months or 24,000 miles (whichever comes first).
I've had multiple cars, but my experience with Honda has
I've had multiple cars, but my experience with Honda has been particularly disappointing. Despite reporting issues, no resolution was offered. I've encountered difficulties using my tire package and extended warranty, and the dealership failed to provide pricing or explanations. Additionally, I received no instruction on using my car's features, leaving me uncomfortable and fearful while driving. Overall, I am extremely dissatisfied with Honda's customer service. The rubber around my driver's side door has had to be replaced. My parking brake does not work correctly. I have electrical issues. My tires have worn out prematurely. My ceiling is sagging. My window tint has faded. My door is falling apart. I get notifications of a brake system failure. My sensors do not work correctly. Flow and I have been playing phone tag. No solutions, little effort. The North Carolina Lemon Law, also known as the New Motor Vehicle Warranties Act (N.C.G.S. 20-351), applies to new passenger cars, pickup trucks, motorcycles, and most vans bought in North Carolina. It requires manufacturers to repair defects that affect the use, value, or safety of a new motor vehicle within the first 24 months or 24,000 miles (whichever comes first).
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I'm truly sorry to hear about the numerous issues you've had with your vehicle. I understand how frustrating this must be for you and appreciate your patience while we work to resolve these issues. Please do not hesitate to reach out to me directly if you have any questions or additional concerns. Thank you, Chris Moore, Service Manager (336) 785-3380.
Rip off Service.
Rip off Service. Over selling and fear mongering of problems. Keeping the car under service for longer hours to charge more labor. Stay away
Rip off Service.
Rip off Service. Over selling and fear mongering of problems. Keeping the car under service for longer hours to charge more labor. Stay away
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Raj, I'm sorry to hear about your experience with our service. We strive for transparency and efficiency in all we do, so it's concerning to read this feedback. Please reach out if you'd like us to address any specific issues or concerns you have. Thank you, Terril Stovall - Service Manager - (336) 785-3380
Jack Long is a very good saleman and will take good care
Jack Long is a very good saleman and will take good care of you. Check him out for a great deal
Jack Long is a very good saleman and will take good care
Jack Long is a very good saleman and will take good care of you. Check him out for a great deal
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Johnny, we really appreciate your kind words about Jack! Thank you for choosing Flow Honda in Winston Salem.