White Horse Automotive

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3.3
(40 reviews)
Visit White Horse Automotive
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–7:00pm
Tuesday 9:00am–5:00pm 9:00am–5:00pm
Wednesday 9:00am–7:00pm 9:00am–7:00pm
Thursday 9:00am–7:00pm 9:00am–7:00pm
Friday 9:00am–5:00pm 9:00am–5:00pm
Saturday 9:00am–3:00pm 9:00am–3:00pm
Sunday Closed Closed
(585) 438-6437 (585) 438-6437

Inventory

See all 100 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2019.
White Horse Automotive is Upstate New York's Preferred Automotive Dealership for over 40 years. We offer quality vehicles at reasonable prices!

We sell newer model low milage Cars Trucks and Suv's. Financing available as low as 2.79 % for qualified customers and trades are accepted!! If you are looking for the best car buying experience come see us and discover the difference.
Discover the Difference at White Horse Automotive

Service center

Phone number (585) 438-6437

Service hours

Monday
9:00am–7:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–5:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Reviews

3.3
(40 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of White Horse Automotive from DealerRater.

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1.0

Clown Show

They listed an RS3 for sale, which in my opinion should mean the car is ready to go. I could NOT have made this easier for the dealership. I bought this car SIGHT UNSEEN. They mailed me the finance stuff and I mailed it back. Fast forward 2 WEEKS and the car is STILL NOT READY!!! I have now paid insurance for 2 weeks and paid $100 for 2 different train tickets for my friend to drive the car down and take home. Take your business elsewhere unless you like wasting time, money, and energy. They tried to blame it on the Boost shop but again, the car was listed for sale on Cars.com. It should be ready to go at that time.

1.0

Clown Show

They listed an RS3 for sale, which in my opinion should mean the car is ready to go. I could NOT have made this easier for the dealership. I bought this car SIGHT UNSEEN. They mailed me the finance stuff and I mailed it back. Fast forward 2 WEEKS and the car is STILL NOT READY!!! I have now paid insurance for 2 weeks and paid $100 for 2 different train tickets for my friend to drive the car down and take home. Take your business elsewhere unless you like wasting time, money, and energy. They tried to blame it on the Boost shop but again, the car was listed for sale on Cars.com. It should be ready to go at that time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
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5.0

ANOTHER SATISFIED PURCHASE!

This is our 3rd vehicle! Chris is ALWAYS accommodating & goes the extra mile. The staff is all helpful and knowledgeable. THANK YOU WHITE HORSE!! The THOMAS family ♡

5.0

ANOTHER SATISFIED PURCHASE!

This is our 3rd vehicle! Chris is ALWAYS accommodating & goes the extra mile. The staff is all helpful and knowledgeable. THANK YOU WHITE HORSE!! The THOMAS family ♡

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

5 star

I have bought 12 pickups have 5 cars from white horse automotive from the owner Chris he has the best trucks in town used and new I have never encountered Any negativity negativity or bad servthe best place to buy a vehicle no a****** Chris goes the extra mile to make sure you get the best deal On the truck or the car you're buying The service Is the best in town I've gone to dealerships who have screwed up my vehicle's so bad That I never want back thank God for Chris bill and white horse automotive in Avon New York who has the best of everything

5.0

5 star

I have bought 12 pickups have 5 cars from white horse automotive from the owner Chris he has the best trucks in town used and new I have never encountered Any negativity negativity or bad servthe best place to buy a vehicle no a****** Chris goes the extra mile to make sure you get the best deal On the truck or the car you're buying The service Is the best in town I've gone to dealerships who have screwed up my vehicle's so bad That I never want back thank God for Chris bill and white horse automotive in Avon New York who has the best of everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Excellent place

The absolute best car dealership in Livingston County! These guys always go above and beyond. The best vehicles and customer service. We wouldn't go anyplace else! Will be shopping for my daughter very soon.

5.0

Excellent place

The absolute best car dealership in Livingston County! These guys always go above and beyond. The best vehicles and customer service. We wouldn't go anyplace else! Will be shopping for my daughter very soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Great place to buy a used car from! Amazing staff!

Whitehorse is a great place to buy a used car for an affordable price! Every staff that works there are amazing and very helpful. I bought my vehicle a month ago and I was very pleased. The process was super easy, the finance manager answered all the questions I had and was very helpful, the vehicle was cleaned spotless, and Chris the owner who worked on my deal was extremely supportive throughout and helped me find the car I was looking for. What a great experience!!

5.0

Great place to buy a used car from! Amazing staff!

Whitehorse is a great place to buy a used car for an affordable price! Every staff that works there are amazing and very helpful. I bought my vehicle a month ago and I was very pleased. The process was super easy, the finance manager answered all the questions I had and was very helpful, the vehicle was cleaned spotless, and Chris the owner who worked on my deal was extremely supportive throughout and helped me find the car I was looking for. What a great experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Zero BS, great prices, great interest rates

Elizabeth helped me get the right car and got me a killer interest rate to save even more with zero BS in between, def recommend call her direct she's the best!

5.0

Zero BS, great prices, great interest rates

Elizabeth helped me get the right car and got me a killer interest rate to save even more with zero BS in between, def recommend call her direct she's the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Rude customer service

I gave the lowest score, but if negative stars were a choice, I would’ve picked those 😠 Seemed like a nice place at first, but was just treated very rudely on the phone, after we drove from out of town to buy a car there today, only to find out from the salesperson that it was sold 2 days ago to a friend of the boss/owner (even though we were communicating with the salesperson up until the time we left for our appt with them today)…we were totally misled about the car still being available, so bad business, plain and simple…huge waste of our time and gas money today! 🤬 We’ll never go back there and unless you’re a friend of ‘the boss’, I’d suggest you don’t either… John and Lynn McAneney

1.0

Rude customer service

I gave the lowest score, but if negative stars were a choice, I would’ve picked those 😠 Seemed like a nice place at first, but was just treated very rudely on the phone, after we drove from out of town to buy a car there today, only to find out from the salesperson that it was sold 2 days ago to a friend of the boss/owner (even though we were communicating with the salesperson up until the time we left for our appt with them today)…we were totally misled about the car still being available, so bad business, plain and simple…huge waste of our time and gas money today! 🤬 We’ll never go back there and unless you’re a friend of ‘the boss’, I’d suggest you don’t either… John and Lynn McAneney

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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1.0

Ripped off this veteran !

This dealership sells deleted trucks without the buyers knowledge. This place ripped me off. If you are a veteran stay away! Still waiting for the check in the mail so I can fix this.

1.0

Ripped off this veteran !

This dealership sells deleted trucks without the buyers knowledge. This place ripped me off. If you are a veteran stay away! Still waiting for the check in the mail so I can fix this.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Unreliable and not trustworthy

Called dealership on 14 February to inquire the availability of a car I planned to purchase. They said yes the vehicle is available and we agreed for an appointment a the dealership for 16 February 2022. Received a call from the dealership on 15 February, telling me additional information about the car..I thanked them for the info and told them looking forward to see them on 16 February around noon since it was a four hour drive from my place in Milford PA, to Avon Ny, and I also had to take a day off work. Anyway upon arrival at the time agreed on 16 February at the dealership I was told the car had sold earlier the day..and sorry ..and we thought it was you that’s why we did not inform you..and we’ll maybe if someone goes wrong with the deal we will contact you..and here we go a day lost, 500+ miles round trip..sorry but not a place I will ever consider doing business again..

1.0

Unreliable and not trustworthy

Called dealership on 14 February to inquire the availability of a car I planned to purchase. They said yes the vehicle is available and we agreed for an appointment a the dealership for 16 February 2022. Received a call from the dealership on 15 February, telling me additional information about the car..I thanked them for the info and told them looking forward to see them on 16 February around noon since it was a four hour drive from my place in Milford PA, to Avon Ny, and I also had to take a day off work. Anyway upon arrival at the time agreed on 16 February at the dealership I was told the car had sold earlier the day..and sorry ..and we thought it was you that’s why we did not inform you..and we’ll maybe if someone goes wrong with the deal we will contact you..and here we go a day lost, 500+ miles round trip..sorry but not a place I will ever consider doing business again..

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

My 2017 Silverodo purchase

I bought my used truck from Chris Bill, he was very knowledgeable and very accommodating. I highly recommend White Horse Auto. Thank you Chris for the great purchase.

5.0

My 2017 Silverodo purchase

I bought my used truck from Chris Bill, he was very knowledgeable and very accommodating. I highly recommend White Horse Auto. Thank you Chris for the great purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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See all 40 reviews