Skip to main content

White Horse Automotive

(51 reviews)
Visit White Horse Automotive
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–5:00pm
Tuesday 9:00am–5:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–5:00pm 9:00am–5:00pm
Saturday 9:00am–3:00pm 9:00am–1:00pm
Sunday Closed Closed
(585) 438-6437 (585) 438-6437

Inventory

See all 100 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2019.
White Horse Automotive is located in Avon, NY. We specialize in sports cars and trucks but carry everything in between. If you are looking for the best car buying experience come see us and discover the difference.
Discover the Difference at White Horse Automotive

Service center

Phone number (585) 438-6437

Service hours

Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
9:00am–1:00pm
Sunday
Closed

Reviews

(51 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of White Horse Automotive from DealerRater.

Want to share your experience with this dealership?

Write a review

DON'T BUY FROM THEM , Horrible experience, Vic the

DON'T BUY FROM THEM , Horrible experience, Vic the Salesman lied about multiple items & service department is a joke. They can't & don't stand behind the vehicles they sell. I bought a vehicle from them with multiple issues and after waiting a few months to get it into their joke of a service department, they didn't fix anything but the rear view mirror haha. I got $4,000 worth of broken struts on the Audi i bought from them & they refuse to fix it even though it was broken when I bought it from them. Owner Chris only cares about stuffing his pockets.... DON'T BUY FROM THEM

DON'T BUY FROM THEM , Horrible experience, Vic the

DON'T BUY FROM THEM , Horrible experience, Vic the Salesman lied about multiple items & service department is a joke. They can't & don't stand behind the vehicles they sell. I bought a vehicle from them with multiple issues and after waiting a few months to get it into their joke of a service department, they didn't fix anything but the rear view mirror haha. I got $4,000 worth of broken struts on the Audi i bought from them & they refuse to fix it even though it was broken when I bought it from them. Owner Chris only cares about stuffing his pockets.... DON'T BUY FROM THEM

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Everyone was great to work with!

Everyone was great to work with! Friendly and dedicated staff ! Happy with my purchase. Would recommend yo family and friends !

Everyone was great to work with!

Everyone was great to work with! Friendly and dedicated staff ! Happy with my purchase. Would recommend yo family and friends !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Great place to buy a vehicle.

Great place to buy a vehicle. Great selection and excellent customer service. I will definitely recommend them to everyone

Great place to buy a vehicle.

Great place to buy a vehicle. Great selection and excellent customer service. I will definitely recommend them to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I have purchased 3 vehicles from White Horse Automotive

I have purchased 3 vehicles from White Horse Automotive in the last year. I do not get the skeevy salesman vibe like i did when i went to the big box dealership. You know, the ones where all the guys are wearing skin tight trousers and slicked back hair. White Horse is all good vibes and great selection. Keep up the good work!

I have purchased 3 vehicles from White Horse Automotive

I have purchased 3 vehicles from White Horse Automotive in the last year. I do not get the skeevy salesman vibe like i did when i went to the big box dealership. You know, the ones where all the guys are wearing skin tight trousers and slicked back hair. White Horse is all good vibes and great selection. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

Chris is an amazing sales person.

Chris is an amazing sales person. Recently bought a vehicle from them and couldn't be happier. Never had an issue with financing or quality care care. Carl S.

Chris is an amazing sales person.

Chris is an amazing sales person. Recently bought a vehicle from them and couldn't be happier. Never had an issue with financing or quality care care. Carl S.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

WORST EXPERIENCE EVER,BOUGHT A USED TRUCK AND WITHIN A

WORST EXPERIENCE EVER,BOUGHT A USED TRUCK AND WITHIN A DAY THE EXHAUST BROKE,AND NOT EVEN A WEEK LATER THE TRANSMISSION WENT BAD ALONG WITH A LAUNDRY LIST OF OTHER PROBLEMS,THE OWNER CHRIS SELLS JUNK AND THE SERVICE DEPARTMENT IS A JOKE..ID GIVE 0 STARS

WORST EXPERIENCE EVER,BOUGHT A USED TRUCK AND WITHIN A

WORST EXPERIENCE EVER,BOUGHT A USED TRUCK AND WITHIN A DAY THE EXHAUST BROKE,AND NOT EVEN A WEEK LATER THE TRANSMISSION WENT BAD ALONG WITH A LAUNDRY LIST OF OTHER PROBLEMS,THE OWNER CHRIS SELLS JUNK AND THE SERVICE DEPARTMENT IS A JOKE..ID GIVE 0 STARS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 2 found this review helpful. Did you?
Yes No
Show full review

Great place to buy a vehicle.

Great place to buy a vehicle. They have the best selection of vehicles at the best prices.

Great place to buy a vehicle.

Great place to buy a vehicle. They have the best selection of vehicles at the best prices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Nice guy that runs the place, but deceptive advertising.

Nice guy that runs the place, but deceptive advertising. It states guaranteed financing with $1500/ monthly income, but this is false. My recommendation is that you take your business to a more reputable company.

Nice guy that runs the place, but deceptive advertising.

Nice guy that runs the place, but deceptive advertising. It states guaranteed financing with $1500/ monthly income, but this is false. My recommendation is that you take your business to a more reputable company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 3 found this review helpful. Did you?
Yes No
Show full review

The service department manager "Rick" was very

The service department manager "Rick" was very disingenuous and should be ashamed to call himself a mechanic. To anybody that goes there to get their car worked on before the 90-day warranty is up let me explain to you what I went through. I went to them and explained that I was hearing a noise coming from the brakes or tires. Their excuse for the noise after looking the car over was the brake pads are Brembo and that the noise is normal. I took the car to Bob Johnson Auto group Maserati dealership in Rochester NY to find out the brake pads were at 4%, the tires were so bad you could see the wires inside of the tires and the oil change was never done. Am I pissed absolutely because this should have been done before I bought this vehicle. I had to spend $862.43 on tires and $3,656.39 on Brakes and an oil change that "White Horse Automotive" said was done but wasn't. All that being said, if you going to buy a luxury car whether it's a BMW, Maserati, or Mercedes do not buy it from them. Instead buy it directly from a dealership that owns and will repair your car, so you won't get jerked around like I did.

The service department manager "Rick" was very

The service department manager "Rick" was very disingenuous and should be ashamed to call himself a mechanic. To anybody that goes there to get their car worked on before the 90-day warranty is up let me explain to you what I went through. I went to them and explained that I was hearing a noise coming from the brakes or tires. Their excuse for the noise after looking the car over was the brake pads are Brembo and that the noise is normal. I took the car to Bob Johnson Auto group Maserati dealership in Rochester NY to find out the brake pads were at 4%, the tires were so bad you could see the wires inside of the tires and the oil change was never done. Am I pissed absolutely because this should have been done before I bought this vehicle. I had to spend $862.43 on tires and $3,656.39 on Brakes and an oil change that "White Horse Automotive" said was done but wasn't. All that being said, if you going to buy a luxury car whether it's a BMW, Maserati, or Mercedes do not buy it from them. Instead buy it directly from a dealership that owns and will repair your car, so you won't get jerked around like I did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
9 people out of 10 found this review helpful. Did you?
Yes No
Show full review

My family has bought at least 10 vehicles from Chris

My family has bought at least 10 vehicles from Chris never a problem great to work with and Dom even drove me to my house to get paperwork I needed great experience every time

My family has bought at least 10 vehicles from Chris

My family has bought at least 10 vehicles from Chris never a problem great to work with and Dom even drove me to my house to get paperwork I needed great experience every time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 51 reviews