Reviews
DON'T BUY FROM THEM , Horrible experience, Vic the
DON'T BUY FROM THEM , Horrible experience, Vic the Salesman lied about multiple items & service department is a joke. They can't & don't stand behind the vehicles they sell. I bought a vehicle from them with multiple issues and after waiting a few months to get it into their joke of a service department, they didn't fix anything but the rear view mirror haha. I got $4,000 worth of broken struts on the Audi i bought from them & they refuse to fix it even though it was broken when I bought it from them. Owner Chris only cares about stuffing his pockets.... DON'T BUY FROM THEM
DON'T BUY FROM THEM , Horrible experience, Vic the
DON'T BUY FROM THEM , Horrible experience, Vic the Salesman lied about multiple items & service department is a joke. They can't & don't stand behind the vehicles they sell. I bought a vehicle from them with multiple issues and after waiting a few months to get it into their joke of a service department, they didn't fix anything but the rear view mirror haha. I got $4,000 worth of broken struts on the Audi i bought from them & they refuse to fix it even though it was broken when I bought it from them. Owner Chris only cares about stuffing his pockets.... DON'T BUY FROM THEM
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Everyone was great to work with!
Everyone was great to work with! Friendly and dedicated staff ! Happy with my purchase. Would recommend yo family and friends !
Everyone was great to work with!
Everyone was great to work with! Friendly and dedicated staff ! Happy with my purchase. Would recommend yo family and friends !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy a vehicle.
Great place to buy a vehicle. Great selection and excellent customer service. I will definitely recommend them to everyone
Great place to buy a vehicle.
Great place to buy a vehicle. Great selection and excellent customer service. I will definitely recommend them to everyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have purchased 3 vehicles from White Horse Automotive
I have purchased 3 vehicles from White Horse Automotive in the last year. I do not get the skeevy salesman vibe like i did when i went to the big box dealership. You know, the ones where all the guys are wearing skin tight trousers and slicked back hair. White Horse is all good vibes and great selection. Keep up the good work!
I have purchased 3 vehicles from White Horse Automotive
I have purchased 3 vehicles from White Horse Automotive in the last year. I do not get the skeevy salesman vibe like i did when i went to the big box dealership. You know, the ones where all the guys are wearing skin tight trousers and slicked back hair. White Horse is all good vibes and great selection. Keep up the good work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris is an amazing sales person.
Chris is an amazing sales person. Recently bought a vehicle from them and couldn't be happier. Never had an issue with financing or quality care care. Carl S.
Chris is an amazing sales person.
Chris is an amazing sales person. Recently bought a vehicle from them and couldn't be happier. Never had an issue with financing or quality care care. Carl S.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
WORST EXPERIENCE EVER,BOUGHT A USED TRUCK AND WITHIN A
WORST EXPERIENCE EVER,BOUGHT A USED TRUCK AND WITHIN A DAY THE EXHAUST BROKE,AND NOT EVEN A WEEK LATER THE TRANSMISSION WENT BAD ALONG WITH A LAUNDRY LIST OF OTHER PROBLEMS,THE OWNER CHRIS SELLS JUNK AND THE SERVICE DEPARTMENT IS A JOKE..ID GIVE 0 STARS
WORST EXPERIENCE EVER,BOUGHT A USED TRUCK AND WITHIN A
WORST EXPERIENCE EVER,BOUGHT A USED TRUCK AND WITHIN A DAY THE EXHAUST BROKE,AND NOT EVEN A WEEK LATER THE TRANSMISSION WENT BAD ALONG WITH A LAUNDRY LIST OF OTHER PROBLEMS,THE OWNER CHRIS SELLS JUNK AND THE SERVICE DEPARTMENT IS A JOKE..ID GIVE 0 STARS
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy a vehicle.
Great place to buy a vehicle. They have the best selection of vehicles at the best prices.
Great place to buy a vehicle.
Great place to buy a vehicle. They have the best selection of vehicles at the best prices.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice guy that runs the place, but deceptive advertising.
Nice guy that runs the place, but deceptive advertising. It states guaranteed financing with $1500/ monthly income, but this is false. My recommendation is that you take your business to a more reputable company.
Nice guy that runs the place, but deceptive advertising.
Nice guy that runs the place, but deceptive advertising. It states guaranteed financing with $1500/ monthly income, but this is false. My recommendation is that you take your business to a more reputable company.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The service department manager "Rick" was very
The service department manager "Rick" was very disingenuous and should be ashamed to call himself a mechanic. To anybody that goes there to get their car worked on before the 90-day warranty is up let me explain to you what I went through. I went to them and explained that I was hearing a noise coming from the brakes or tires. Their excuse for the noise after looking the car over was the brake pads are Brembo and that the noise is normal. I took the car to Bob Johnson Auto group Maserati dealership in Rochester NY to find out the brake pads were at 4%, the tires were so bad you could see the wires inside of the tires and the oil change was never done. Am I pissed absolutely because this should have been done before I bought this vehicle. I had to spend $862.43 on tires and $3,656.39 on Brakes and an oil change that "White Horse Automotive" said was done but wasn't. All that being said, if you going to buy a luxury car whether it's a BMW, Maserati, or Mercedes do not buy it from them. Instead buy it directly from a dealership that owns and will repair your car, so you won't get jerked around like I did.
The service department manager "Rick" was very
The service department manager "Rick" was very disingenuous and should be ashamed to call himself a mechanic. To anybody that goes there to get their car worked on before the 90-day warranty is up let me explain to you what I went through. I went to them and explained that I was hearing a noise coming from the brakes or tires. Their excuse for the noise after looking the car over was the brake pads are Brembo and that the noise is normal. I took the car to Bob Johnson Auto group Maserati dealership in Rochester NY to find out the brake pads were at 4%, the tires were so bad you could see the wires inside of the tires and the oil change was never done. Am I pissed absolutely because this should have been done before I bought this vehicle. I had to spend $862.43 on tires and $3,656.39 on Brakes and an oil change that "White Horse Automotive" said was done but wasn't. All that being said, if you going to buy a luxury car whether it's a BMW, Maserati, or Mercedes do not buy it from them. Instead buy it directly from a dealership that owns and will repair your car, so you won't get jerked around like I did.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
My family has bought at least 10 vehicles from Chris
My family has bought at least 10 vehicles from Chris never a problem great to work with and Dom even drove me to my house to get paperwork I needed great experience every time
My family has bought at least 10 vehicles from Chris
My family has bought at least 10 vehicles from Chris never a problem great to work with and Dom even drove me to my house to get paperwork I needed great experience every time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase