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Modern INFINITI of Greensboro

(1,477 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (336) 609-8221 (336) 609-8221
Used (336) 609-8267 (336) 609-8267
Service (336) 609-8269 (336) 609-8269

Reviews

(1,477 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern INFINITI of Greensboro from DealerRater.

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great experience buying used Evoque

I've bought many cars over the years and this was the best experience I've had. No pressure, right level of attentiveness, friendly, and they felt honest to me. Everything was sorted out quickly, and if I hadn't had to wait for my husband to drive my checkbook over, the entire transaction, from first view of the car until I drove it away, could have happened in under an hour. No long waiting during the "let me ask my manager" negotiations, and the paperwork guy was prompt and friendly. Josh was my salesperson and he was pleasant and delightful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful Experience

I just purchased a 2012 Infinity QX from Modern Infinity of Greensboro. I was a little hesitate to purchase this car just because of the price; however, both Alex Bullerdick and David Senkus sealed the deal. I live in Winston Salem and did not want to drive all the way to the dealership because I wasn't sure I was going to make the purchase. Alex communicated with me via email up until 9pm (after hours) the first night and several times the next day. Alex even agreed to make arrangements for someone to drive the vehicle to my job in W-S so that I could look it over if necessary. My wife and I decided to make the drive to Greensboro and we are glad we did. David met us outside (in the rain I might add) and greeted us by name. He took us on a test drive and explained all of the bells and whistles of this fabulous ride. David remained with us the entire time. This was without a doubt the best car buying experience that my wife and I have experienced. The process was quick and painless and the price was fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for taking the time to share this outstanding feedback with us. I am happy to hear that you had such a great experience with our team. I will be sure and pass along the kind feedback to David and Alex. We appreciate you taking the time to drive over to Greensboro and give our team the opportunity to earn your business. Please let us know if we can ever be of assistance in the future.

Great Service

I purchased a 2014 Q 50 this weekend .This was the best dealership ever . Special thanks to the salesman Alex great job.He went out of his way to help me on my car buying experience. Also thanks to to Brad David Mark.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great feedback Donald. We appreciate the opportunity to earn your business. I will be sure and share your feedback with the team. Please let us know if we can ever do anything to assist you in the future please let us know.

Treated my wife and kids like dirt!!! Horrible experience!!

My wife was at the Dealership at 9am when they opened to purchase a car we called about the day before. The salesman Mark treated my two kids like they were bothering him and low balled us on our trade; stating that the paint didn't match? What! Our car has never been in an accident. This was just their way of not giving us what we deserved on our trade. Once we stated we were getting financing from our credit union they offered even less for out trade. THEN WHILE GETTING FINANCING, THEY SOLD THE CAR RIGHT OUT FROM UNDER US WHILE WE WERE SITTING IN THE DEALERSHIP DOING PAPERWORK! What kind of business would ever do that to someone. My family has purchased over ten cars from Modern, but will never again purchase another thing from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Horrible experience, i feel reviews are made up

I tried contacting them twice with a car inquiry and after initial conversation i got no response!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We appreciate you sharing your feedback with us. This is certainly not typical for how our dealership handles any customer request and we do apologize. Please let us know if we still have the opportunity to help you with what you are looking for.

Great Job Modern!!

The Modern Infiniti Team are excellent at what they do and they go above and beyond to make your buying experience the best you ever had. Jim Schwartz was wonderful even staying on his day off to ensure he put me in my new car that night. Thank you Modern Infiniti and Happy Holidays.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for taking the time to share your feedback with us. We appreciate the opportunity to have earned your business. I will be sure to pass along the kind words to Jim. Please let us know if we can do anything to assist you in the future.

Best Experience Ever, in over 30 years!

Now also serving Wilmington and definitely worth the drive! Great inventory, they had the exact QX50 we were looking for. They have a friendly, honest, no "gimmicks" team. Alex and Rob were responsive to our needs and made our deal happen. This was the best ever car buying experience--no stress, just a real pleasure to do business with. Thank you Modern Infiniti for being so outstanding in every way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Ever in over 30 years!

Now also serving Wilmington and definitely worth the drive! Great inventory, they had the exact QX50 we were looking for. They have a friendly, honest, no "gimmicks" team. Alex and Rob were responsive to our needs and made our deal happen. This was the best ever car buying experience--no stress, just a real pleasure to do business with. Thank you Modern Infiniti for being so outstanding in every way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for this outstanding review for the Modern Infiniti team. Also, thanks for taking the time to drive over from Wilmington as we know you have other options. Please let us know if we can assist you any way and welcome to the Modern family.

Great Experience at Modern Infiniti

I had been thinking about trading my car in for an SUV for several years. One night I decided to check out the Infiniti SUV's and spotted the QX 60. I liked the look and saw on their web page and the online contact option. So, not thinking about the dealership being closed, I sent an email with questions. I received a pleasant response from the General Manager Rob Allmer who said the Internet Coordinator Alex Bullerdick would email the next day. Alex and I emailed over a week and I received a price online that was very fair. He referred me to salesman Mark Close who was also very helpful and personable. I decided on my purchase method and Mark Cooper, the Business Manager, reviewed the purchasing. All four of these men were 5 star. Very friendly, patient, professional, and low-pressure. I also have a 5 star QX 60. My experience cannot be beat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing your experience with us through this great review. It is great to see how you stepped through the process of making your purchase decision and we are thrilled that you chose to do business with us. I will certainly pass the kind words along to the team. Please let us know if we can do anything to help you in the future. Thanks again.

Overall experience at Modern Infiniti of Greensboro

The Infiniti dealership in Greensboro was outstanding in all aspects of our purchasing a new car. We met with Joshua Bolen who is a terrific sales person and someone anyone would be proud to have on their team. He was very knowledgeable in the car we were interested in as well as other Infinities and their options. Mr. Bolen gave us ample time to test drive and make our decision without pressure. Our overall experience with this dealership was outstanding, including the financial end of it. Everyone was very helpful and made sure we were comfortable with our decision. We left the dealership with our new car thinking "wow" what a great place to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.