Team Volkswagen of Hayward

1.6 out of 5 1.6
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

Team Volkswagen of Hayward Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 8:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2009

Welcome to Team Volkswagen of Hayward!

...



We've been in business here in Hayward for 25 years, providing quality service to you, our valued customer.

As part of our commitment to total and complete customer satisfaction, we've expanded our services into cyberspace. Now you can browse our sales lot and shop for a new or pre-owned Volkswagen... all from the comfort and convenience of your own home or office!

Looking for a price quote? We can do that. Want to order parts? No problem. Need to make a service appointment? We can do that here, too. Of course, we always love to put a face to a name, so check out our website at www.vwhayward.com

"Heart of the Bay Area!"

Service

Oil, Filter Change

$69.95

Tire Rotation

$19.95

Wheel Balance

$69.95

Wheel Alignment (AWD)

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

1.6 out of 5 1.6
25 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    September 24, 2019

    Leased a car and upon returning it was convinced (tricked) into buying a new car. The sales people lie and use very ruthless high pressure tactics. Don’t... walk in the door!!! They will lie with a smile on their face. Go to another dealership or buy from a private party. I regret ever walking into their dealership. Biggest mistake ever.

    1.0 out of 5
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    Not Applicable
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    Not Applicable
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 7 found this review helpful. Did you?
  • 1.0 out of 5
    July 17, 2019

    Rude manager , pushy salesmen, and some weird folks in the background that just stare at you. Sami the so called manager had a meltdown and started yelling... over the phone when I called about a simple question on my purchase.Good luck if you choose to do business here

    1.0 out of 5
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    1.0 out of 5
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    4.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
  • January 23, 2017

    I leased a 17 VW Jetta! I was amazed by the lease special they had, usually when something is to good to be true it isn't, but in this case it was exactly... what Ii saw online! Abby was very helpful and a delight to work with. I will definitely come back and buy another car once my lease is up.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    April 7, 2019

    Classic bait and switch by Norma and Sami. They have no issue lying, and it doesn't end. Definitely would not do business here. Avoid unless you enjoy... a good lie.

    1.0 out of 5
    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    8 people out of 8 found this review helpful. Did you?
  • 1.0 out of 5
    April 7, 2019

    I thought the days of dealers trying to establish long term relationships w/ customers are gone.(At least here at team VW) The motto here is sting everyone... coming thru the door ! Our college student took her 2014 jetta w/39k. Miles serviced at VW dealers since day 1. Simple check engine lite turned into a 3 trip scam. Car was not diagnosed correctly $ 200 fee, (they missed the almost dead battery) in the initial check, but replaced plugs ? $700.00 Bucks w/tax ok, then not even a week later less than 100 miles lite again comes on (same symptoms lack of power on freeway, dangerous) take it back this time coils for the spark plugs another $ 500 plus tax , then drove home next day car won't start ? Dead battery $ 250 installed plus tax = $1650 ?? Advisor mentioned battery really on bad shape when tested? We believe the bad battery in the first place was triggering check engine lite ! They played her lack of experience and just really just went after the $$$. Word around campus with anyone who owns Vw is avoid TEAM VW? We ended replacing the jetta for a Toyota as few years left @school had to avoid this dealer @ cost! Manager reply on Google was ur car had multiple issues and in bad shape? Not our fault ? Bring it back ? What and pay more money to you ? Long story but Avoid this dealer or at least the service department !! Read reviews before you go to any dealer thank you

    1.0 out of 5
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    1.0 out of 5
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    2.0 out of 5
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    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    9 people out of 9 found this review helpful. Did you?
  • 1.0 out of 5
    March 13, 2019

    I picked the car i wanted from a add on there site after my test drive I agreed to buy it next thing I know the price went up 2 thousand dollars. I got... a song and dance from the manager and it was not pretty. Avoid this dealership!!

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    10 people out of 10 found this review helpful. Did you?
  • 5.0 out of 5
    October 27, 2018

    Though I did not buy a car there I had a good experience. Vlad was really helpful and great in helping me and showing me the car. I would recommend this... dealership.

    5.0 out of 5
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    3.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 17, 2018

    Untrustworthy service and false promises! I went to this dealership for an Atlas Limited Launch Edition model. It was the last one available in the east... bay at that time. Went through my company (comcast) as a preferred dealership for discount on the vehicle. They were going to honor the price but for a high monthly payment. I was able to afford it and was leaving out until Finance manager said they found a way for me to buy the car at my desired payment. He said they would lease it to me at $800/mo for 6months then have me buy it from them for $500/mo. No way could I afford $800 for a car note but I really wanted and needed this model. I knew nothing about leasing. I agreed to the deal. I literally went and got a second job to pay for the car note. I came back six months later and guess what the finance manager told me?! I cant purchase the vehicle for the price I wanted. He said the interest rate went up. Told me to come back in a year. I am now stuck with a $800 car note for a lease for 4yrs!!! I am going to have my company unlist this dealership as a preferred dealership. Never coming back to this dealership again and neither will my other 9,876 coworkers!

    1.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    7 people out of 7 found this review helpful. Did you?
  • 4.0 out of 5
    April 7, 2014

    The staff was wonderful. I was able to negotiate the terms via a land line 200 miles away from the dealer. We purchased a vehicle for our daughter in nice... condition for a decent price from them.

    4.0 out of 5
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    4.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    February 25, 2014

    I would not recommend anyone buying or leasing a vehicle at Team VW Hayward. This dealership is the most unethical, deceiving, lying, untrustworthy, rude... and sarcastic group of people there is in the car industry. If there was ever a typical stereotype of a car dealership and the bad reputation of the same, Team VW Hayward is the ultimate in such a stereotype. There are plenty of other VW and car dealerships in the area that anyone would be much better served.

    1.0 out of 5
    Customer Service
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
    Dealer Response

    This is a DUPLICATE review by a person that's never been to our store!!! Hello Jeff, Sorry to hear that you were not happy with our dealership. We ar...e a A+ BBB.org dealership and take pride of our service. We checked our internal system and see that you were NEVER in our store. If there is anything I can do for you please call me at my direct # 510-300-2704 Abby Mujadadi Sales Manager Team Volkswagen of Hayward

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