Audi Marietta

Working with Kareem Corbett was great! He’s detail oriented when discussing car options and features but was a low pressure salesman.

The car-buying process was excellent up until I entered the Finance office. I worked with a sales consultant who was friendly, knowledgeable, and efficient. The pricing was competitive, and there was no prolonged back-and-forth or the usual “let me talk to my manager” routine. In Finance, I worked with Spencer. I was very clear that the most important coverage to me was rim repair that included curb rash, as I am admittedly hard on wheels. Spencer presented several coverage options and pricing. I initially declined, as the cost didn’t make sense to me. He countered with a lower price, which I also declined. He then asked what budget I had in mind. At my stated budget of $1,500, Spencer told me he could sell me the Platinum-level coverage. He referenced Bronze, Gold, and Platinum tiers, though those labels were not clearly explained. When I asked what Platinum covered, he pulled up the contract and began reading it. I pointed out that Platinum did not appear to include alloy rim repair. Spencer stated that Platinum included all coverages from the lower tiers and assured me that alloy rim repair would be included. The first issue arose when I reviewed the contract at home and discovered I had been sold the Bronze level instead of Platinum. I had to initiate contact with both Spencer and my sales consultant. Spencer did not return my call, and I ultimately followed up through my sales consultant. Spencer later claimed he had called but had the wrong number. This was eventually corrected, and I received a revised contract showing Platinum coverage. The second issue was more concerning. After reviewing the Platinum contract in detail, it was clear that alloy rim repair was still not covered. Once again, I had to reach out multiple times to Spencer and involve my sales consultant. After several messages, Spencer ultimately upgraded my coverage to a level above Platinum so that alloy rim repair would finally be included. Unfortunately, the issues I experienced in Finance completely overshadowed what was otherwise a smooth and positive car-buying experience. I spent far more time and effort correcting finance-related issues than I did purchasing the vehicle itself. I strongly believe that a less informed consumer may have left without the coverage that was represented during the finance process.

Greg Charley was very easy to work with. Personable, knowledgeable, and friendly. I didn’t feel the stereotypical high pressure dealer sales. Everyone on the staff was friendly. Through the test drive, I learned all about the features of the vehicle, which was important to me. Ask for Greg Charley. You can thank me later.

Audi Marietta was supreme in having the exact car I was looking for. Chris was exceptional in the care he took to meet my needs and to assure me that he was here to help in any way he could to make my buying experience as smooth and efficient as possible. Chris was also extremely professional and had a warm and welcoming presence every time we spoke. He also showed patience with me as I juggled my time to make this transaction happen. I would definitely recommend Chris W. and Audi Marietta to friends and family for their next car purchase.

I recently purchased a 2021 Audi Q5 Premium Plus, and my experience at the dealership was excellent from start to finish. I scheduled an appointment with Chris after seeing the vehicle online, and he was absolutely delightful to work with. I already had financing in place, which made the process smooth and efficient, and Chris took the time to work with me on a price that made sense while carefully considering comparable vehicles on the market. The dealership itself is clean, welcoming, and well-run. Everyone I interacted with was lovely, especially the young lady at customer service who made the experience even more pleasant. Chris was both professional and personable, and he ensured the vehicle was perfectly beautified before I drove off the lot. Overall, I’m extremely satisfied with my purchase and would highly recommend Chris and the team to anyone in the market for a new vehicle.

The dealership is very warm and welcoming. Everyone there is very knowledgeable about the cars, the way leasing and purchasing work, etc. I have mostly. been able to get clear and concise answers whenever I ask a question. I have had two leases and one purchase from them and I have no complaints with either process.

What a great experience at Audi of Marietta. Chris and Scott were both awesome in the process to buying a new Q7. They were very efficient. Chris was super knowledgable about the car and it's many features, and Scott was great with the financing details, finding the best rates, closing out a great deal and adding in the protection warranties I wanted and not upselling things that I didn't. It took less than 2 hours to make a deal and be on the road start to finish today, which is awesome compared to many dealerships that take 8+ hours t do the same. Will look at them again if I ever need another Audi!

Audi Marietta was great and easy to work with when buying my car after the lease was up. Chris made the process very simple.

Billy did a terrific job setting up the technology in my car - it is very easy to use my phone safely while driving.

I had the BEST car buying experience with Chris Walston. I HATE buying cars, but he made the process fun, seamless, and efficient. I got a fair price with a great trade value. When he brought the offer, I told him I’d expected to have to fight, but it was totally reasonable and within what I’d expected with my own research. I wasn’t able to fully complete the delivery orientation when I bought the car, but Chris made sure I felt comfortable coming back and getting all my questions answered.