Reviews
I recently had the pleasure of working with a car sales
I recently had the pleasure of working with a car sales agent at Auto Country to purchase my new car, and the experience was outstanding. From the moment I walked in, I was greeted warmly by Bobbie who immediately made me feel comfortable and at ease. The entire process, from test drive to paperwork, was smooth and efficient. Bobbie even followed up after I took the car to ensure I was satisfied and to answer any additional questions I had about the vehicle's features. I walked away with exactly what I wanted and felt confident in my decision. I highly recommend Auto Country and Bobbie for anyone in the market for a new car!
I recently had the pleasure of working with a car sales
I recently had the pleasure of working with a car sales agent at Auto Country to purchase my new car, and the experience was outstanding. From the moment I walked in, I was greeted warmly by Bobbie who immediately made me feel comfortable and at ease. The entire process, from test drive to paperwork, was smooth and efficient. Bobbie even followed up after I took the car to ensure I was satisfied and to answer any additional questions I had about the vehicle's features. I walked away with exactly what I wanted and felt confident in my decision. I highly recommend Auto Country and Bobbie for anyone in the market for a new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Yeimy, at Auto Country, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Bobby, and it was a pleasure having you at the dealership. We appreciate your review! Michael Fagan President
Great experience!
Great experience! got a great deal on a Kia sportage! Bob was very professional and I would return .
Great experience!
Great experience! got a great deal on a Kia sportage! Bob was very professional and I would return .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and this review, Patricia. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Fagan President
We recently purchased our second Lexus RX350 from Bobby B
We recently purchased our second Lexus RX350 from Bobby B at Auto Country, and once again, the experience was absolutely amazing! Bobby B has an incredible way of making the car-buying process not only fast but also completely painless. We’ve been consistently impressed by his professionalism and dedication to providing top-notch service. The entire team at Auto Country goes above and beyond, with special thanks to Mike as well. From start to finish, every step of the way has been smooth, and their attention to detail is unmatched. Our vehicles have always been delivered clean, in excellent condition, and ready to hit the road. The level of customer care we’ve received is second to none. After two seamless experiences, we are confident we won’t shop anywhere else for a vehicle. Auto Country and Bobby B have earned our loyalty for life! If you're in the market for a new car and want an outstanding customer service experience, look no further than Auto Country. Highly recommended!
We recently purchased our second Lexus RX350 from Bobby B
We recently purchased our second Lexus RX350 from Bobby B at Auto Country, and once again, the experience was absolutely amazing! Bobby B has an incredible way of making the car-buying process not only fast but also completely painless. We’ve been consistently impressed by his professionalism and dedication to providing top-notch service. The entire team at Auto Country goes above and beyond, with special thanks to Mike as well. From start to finish, every step of the way has been smooth, and their attention to detail is unmatched. Our vehicles have always been delivered clean, in excellent condition, and ready to hit the road. The level of customer care we’ve received is second to none. After two seamless experiences, we are confident we won’t shop anywhere else for a vehicle. Auto Country and Bobby B have earned our loyalty for life! If you're in the market for a new car and want an outstanding customer service experience, look no further than Auto Country. Highly recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words for Bobby and our team and for taking the time to leave us this wonderful feedback! Michael Fagan President
I never heard from them, totally ignored.
I never heard from them, totally ignored. Second dealership to do it. I inquired about another vehicle and again, nothing. Are these listings real???
I never heard from them, totally ignored.
I never heard from them, totally ignored. Second dealership to do it. I inquired about another vehicle and again, nothing. Are these listings real???
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, Thank you for your input. Please provide your information so we may assist you. Yes, the listings are real. We have been proudly serving the buying public for 33 years. We were closed Monday, Labor Day, in honor of our work force. Have a great day! Autocountry
I had a great experience with this dealer and i would
I had a great experience with this dealer and i would love to get another vehicle off them again
I had a great experience with this dealer and i would
I had a great experience with this dealer and i would love to get another vehicle off them again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Steven: Here at Auto Country, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Michael Fagan President
Life savers
had a wonderful experience purchasing my vehicle at auto country! Bobby answered any and all questions related to the finance process, warrantee, carfax history, with solid knowledge and expertise ! I had a bunch of questions and a small time frame to purchase the perfect vehicle suitable for my growing family, and Bobby got it done within two days. Mike was also so kind and patient with me. He secured my financing and got me through a very stressful moment in an impressive two days time. Look no further then auto country for your next vehicle. I cam %100 guarantee total satisfaction with your experience as mine was phenomenal!!
Life savers
had a wonderful experience purchasing my vehicle at auto country! Bobby answered any and all questions related to the finance process, warrantee, carfax history, with solid knowledge and expertise ! I had a bunch of questions and a small time frame to purchase the perfect vehicle suitable for my growing family, and Bobby got it done within two days. Mike was also so kind and patient with me. He secured my financing and got me through a very stressful moment in an impressive two days time. Look no further then auto country for your next vehicle. I cam %100 guarantee total satisfaction with your experience as mine was phenomenal!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Elizabeth, for taking the time to leave us this fantastic five-star rating. It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Country. We look forward to serving you for years to come. Congratulations on the purchase of your new vehicle, Elizabeth! Michael Fagan President
After years of buying - now's its my son turn!
We have bought several cars from the Auto Country over the years and now it was my son's time. He picked the car he wanted and Bobby made his first car purchase terrific. Every car we bought has been great with wonderful customer service. We highly recommend Auto Country . They make car shopping & purchasing a very pleasant experience! PS Thanks to the owner Mike for have a GREAT dealership
After years of buying - now's its my son turn!
We have bought several cars from the Auto Country over the years and now it was my son's time. He picked the car he wanted and Bobby made his first car purchase terrific. Every car we bought has been great with wonderful customer service. We highly recommend Auto Country . They make car shopping & purchasing a very pleasant experience! PS Thanks to the owner Mike for have a GREAT dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Al, It's fantastic to hear that Bobby and Mike provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Auto Country! Michael Fagan President
Great dealership
Bobby made it easy he got the plates and transferred my insurance I would recommend Auto Country if you're looking for a good car at good price
Great dealership
Bobby made it easy he got the plates and transferred my insurance I would recommend Auto Country if you're looking for a good car at good price
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Joanne, for sharing about your experience with Auto Country. We appreciate your business and hope to see you again soon! Michael Fagan President
They said I’m too picky to sell to
Bobby met with me and let me take a used Kia Soul for a test drive. I really liked the car but it had a few issues that needed checking- vibrating while driving, steering wheel alignment off, Bluetooth not working. I told him these things thinking they’d have their mechanic have a look. Instead, Bobby met with the owner Mike, came back and told me that they “decided this is not the right car” for me. HUH?! I asked what that even means- he said “the steering wheel, vibrations, Bluetooth… you’re too picky” He added “that’s a good thing, just we have the right to not sell a person a car and we decided not to sell this car to you.” Calling me picky and putting the blame on me, rather than admitting they are trying to sell a seriously flawed piece of crap car, is beyond insulting. All women know that buying a car alone means dealing with a good amount of demeaning behavior from salesmen, but this took the cake.
They said I’m too picky to sell to
Bobby met with me and let me take a used Kia Soul for a test drive. I really liked the car but it had a few issues that needed checking- vibrating while driving, steering wheel alignment off, Bluetooth not working. I told him these things thinking they’d have their mechanic have a look. Instead, Bobby met with the owner Mike, came back and told me that they “decided this is not the right car” for me. HUH?! I asked what that even means- he said “the steering wheel, vibrations, Bluetooth… you’re too picky” He added “that’s a good thing, just we have the right to not sell a person a car and we decided not to sell this car to you.” Calling me picky and putting the blame on me, rather than admitting they are trying to sell a seriously flawed piece of crap car, is beyond insulting. All women know that buying a car alone means dealing with a good amount of demeaning behavior from salesmen, but this took the cake.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
IM NOT SURE WHO THIS IS, OTHER THAN A FEMALE. THE ONLY THING WE CAN TELL YOU, IS THAT OVER 60% OF OUR SALES, APPROXIMATLY 10200, ARE TO WOMEN. UNFORTUNATLY WE ARE NOT ABLE TO SELL EVERYBODY THAT VISITS THE STORE. IF WE FEEL WE CAN NOT DELIVER UP TO THE CLIENTS STANDARDS, WE WOULD RATHER PASS THE DEAL THAN DISSAPOINT THE CLIENT. WE APPRECIATE YOU COMING TO AUTOCOUNTRY. THANK YOU AND HAVE A NICE DAY!! AUTOCOUNTRY
Don't Go, They Sell Crap !
They sell Lemons ! Bought car. Had to take back 2x to get fixed. 42 days after purchase, cost me over 2000 in repairs. They stink !
Don't Go, They Sell Crap !
They sell Lemons ! Bought car. Had to take back 2x to get fixed. 42 days after purchase, cost me over 2000 in repairs. They stink !
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Mike, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Michael Fagan President