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Courtesy Chrysler Jeep Dodge RAM of Tamp

(967 reviews)
Visit Courtesy Chrysler Jeep Dodge RAM of Tamp
Sales hours: 8:30am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–9:00pm 7:30am–6:30pm
Tuesday 8:30am–9:00pm 7:30am–6:30pm
Wednesday 8:30am–9:00pm 7:30am–6:30pm
Thursday 8:30am–9:00pm 7:30am–6:30pm
Friday 8:30am–9:00pm 7:30am–6:30pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed

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New (813) 212-1753 (813) 212-1753
Used (813) 212-1801 (813) 212-1801
Service (813) 213-0222 (813) 213-0222

Inventory

See all 340 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2023.

Service center

Phone number (813) 213-0222

Service hours

Monday
7:30am–6:30pm
Tuesday
7:30am–6:30pm
Wednesday
7:30am–6:30pm
Thursday
7:30am–6:30pm
Friday
7:30am–6:30pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(967 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Chrysler Jeep Dodge RAM of Tamp from DealerRater.

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Great experience buying my used electric car from

Great experience buying my used electric car from Courtesy CJDR! The staff was knowledgeable, professional, and made the whole process smooth from start to finish. They answered all my questions honestly and made sure I felt confident in my purchase. Definitely recommend them if you?re looking for a quality vehicle new or used and solid customer service.

Great experience buying my used electric car from

Great experience buying my used electric car from Courtesy CJDR! The staff was knowledgeable, professional, and made the whole process smooth from start to finish. They answered all my questions honestly and made sure I felt confident in my purchase. Definitely recommend them if you?re looking for a quality vehicle new or used and solid customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did!

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The entire experience at this dealership was above and

The entire experience at this dealership was above and beyond expectations. After visiting multiple dealerships, the initial customer service, buying process and overall experience at Courtesy was the best!!

The entire experience at this dealership was above and

The entire experience at this dealership was above and beyond expectations. After visiting multiple dealerships, the initial customer service, buying process and overall experience at Courtesy was the best!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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By far the worst service department I’ve ever dealt with.

By far the worst service department I’ve ever dealt with. My car has been in their service department three times since the end of April, and the experience has been consistently terrible. Most recently, they kept my vehicle for over a month with no clear updates, broken promises, and no urgency to actually resolve the issue. I was lied to about the repairs, ignored, and despite all that time, my car still has something wrong with it. They clearly don’t care about their customers and only care about pushing you to buy something new or spend more money. I won’t be coming back, and I wouldn’t recommend this place to anyone. Avoid this place if you value your time, money, or sanity.

By far the worst service department I’ve ever dealt with.

By far the worst service department I’ve ever dealt with. My car has been in their service department three times since the end of April, and the experience has been consistently terrible. Most recently, they kept my vehicle for over a month with no clear updates, broken promises, and no urgency to actually resolve the issue. I was lied to about the repairs, ignored, and despite all that time, my car still has something wrong with it. They clearly don’t care about their customers and only care about pushing you to buy something new or spend more money. I won’t be coming back, and I wouldn’t recommend this place to anyone. Avoid this place if you value your time, money, or sanity.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Alyssa, I’m sorry to hear how frustrating this experience has been for you. Extended repair timelines can happen when diagnostics become complex, but it’s on us to keep you informed and follow through—especially when your vehicle is with us that long. I’d appreciate the chance to speak with you directly about what happened and see how we can make this right. Please feel free to reach out to me. Samuel Asman General Manager Courtesy Chrysler Dodge Jeep 917-299-8155 sasman@courtesycars.com

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The staff was very friendly.

The staff was very friendly. Our salesperson was very knowledgeable and helped get us the best deal.

The staff was very friendly.

The staff was very friendly. Our salesperson was very knowledgeable and helped get us the best deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Dear Rick Guadalupe and Courtesy chrisler

Dear Rick Guadalupe and Courtesy chrisler jeep Dodge Ram, I wanted to take a moment to sincerely thank you for the outstanding service I received during my recent vehicle purchase. From the moment I walked in, I felt welcomed and well taken care of. Rick, your professionalism, knowledge, and patience made the entire process smooth and enjoyable. I truly appreciated your transparency and the time you took to answer all of my questions without any pressure. To the entire team at Courtesydelaer, thank you for creating a friendly and efficient environment. It's clear that customer satisfaction is a top priority for you all. I’m thrilled with my new truck, and I’ll gladly recommend your dealership to friends and family.

Dear Rick Guadalupe and Courtesy chrisler

Dear Rick Guadalupe and Courtesy chrisler jeep Dodge Ram, I wanted to take a moment to sincerely thank you for the outstanding service I received during my recent vehicle purchase. From the moment I walked in, I felt welcomed and well taken care of. Rick, your professionalism, knowledge, and patience made the entire process smooth and enjoyable. I truly appreciated your transparency and the time you took to answer all of my questions without any pressure. To the entire team at Courtesydelaer, thank you for creating a friendly and efficient environment. It's clear that customer satisfaction is a top priority for you all. I’m thrilled with my new truck, and I’ll gladly recommend your dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Justin was able to work the numbers to where the payment

Justin was able to work the numbers to where the payment was affordable for me

Justin was able to work the numbers to where the payment

Justin was able to work the numbers to where the payment was affordable for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The people there were so helpful and they had a good

The people there were so helpful and they had a good variety of cars to choose from. I would definitely go back and recommend to others.

The people there were so helpful and they had a good

The people there were so helpful and they had a good variety of cars to choose from. I would definitely go back and recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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There is such a breakdown in communication.

There is such a breakdown in communication. My Jeep was there for two weeks and no one communicated to me. Come to find out the first person we were assigned to was let go of their job. I was finally told 10 days later after multiple phone calls. The Jeep was finally seen two weeks after we dropped it off. A few days after that, we got the notification that it was ready. We picked up the Jeep. On the way home the same emergency message came on. Chrysler picked up the Jeep from us on Monday, June 9. Upon calling, I learned that it still hasn’t been worked on. I was promised it would take priority on Monday. I have been super inconvenience. Missed multiple doctors appointments. There has been no alternative transportation offered to me for the inconvenience. I’m going to call again today, June 12. I called on June 11 and was told they would get back to me on an update for the vehicle. No one called back. I am completely dissatisfied.

There is such a breakdown in communication.

There is such a breakdown in communication. My Jeep was there for two weeks and no one communicated to me. Come to find out the first person we were assigned to was let go of their job. I was finally told 10 days later after multiple phone calls. The Jeep was finally seen two weeks after we dropped it off. A few days after that, we got the notification that it was ready. We picked up the Jeep. On the way home the same emergency message came on. Chrysler picked up the Jeep from us on Monday, June 9. Upon calling, I learned that it still hasn’t been worked on. I was promised it would take priority on Monday. I have been super inconvenience. Missed multiple doctors appointments. There has been no alternative transportation offered to me for the inconvenience. I’m going to call again today, June 12. I called on June 11 and was told they would get back to me on an update for the vehicle. No one called back. I am completely dissatisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. Thank you for taking the time to share this detailed feedback. I’m very sorry to hear how frustrating this experience has been for you, especially regarding the lack of communication and the delay in resolving your Jeep’s issue. We’re looking into what happened throughout this process—especially around your initial advisor and the timelines after drop-off. As a factory-certified service department, we do sometimes face delays due to technician scheduling, parts availability, and diagnostic equipment demands—but that should never interfere with clear, timely communication or your access to updates. If you’re open to it, I’d really appreciate the chance to speak with you directly. Please feel free to reach out to me so we can go over your experience together and make sure it’s addressed properly. Samuel Asman General Manager Courtesy Chrysler Dodge Jeep Ram 📧 sasman@courtesycars.com 📞 (917) 299-8155

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Great experience from the manger all the way down.

Great experience from the manger all the way down. They made sure I felt like home and gave me the best deal

Great experience from the manger all the way down.

Great experience from the manger all the way down. They made sure I felt like home and gave me the best deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
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I had a great experience from the manager all the way

I had a great experience from the manager all the way down. I would recommend anyone who wants a mopar vehicle to come here!

I had a great experience from the manager all the way

I had a great experience from the manager all the way down. I would recommend anyone who wants a mopar vehicle to come here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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