Reviews
I recently worked with a salesman at Courtesy Dodge.
I recently worked with a salesman at Courtesy Dodge. My initial interaction was positive—I explained that I have a son on life support at home, so coming into the dealership is difficult. I wanted to handle as much as possible remotely to minimize my time there. Despite this, I waited days for a response. When he finally got back to me, he again promised the information I had requested—but I never heard from him again. Still interested in a vehicle, I decided to go in person. I texted the salesman the day before to let him know I’d be coming in and asked if he’d be available—no response. My husband, who’s been in the auto industry for over 15 years, advised me to go anyway. When I arrived, several salesmen were standing outside on their phones, and none greeted me. Inside, another salesman informed me the one I’d spoken to wasn’t available but that he could assist. I explained I was there to test drive and purchase or lease either a Hellcat Durango or an SRT 392. He laughed in my face—as if a woman wanting that type of vehicle was a joke. He pointed to one on the showroom floor and said, “There’s one there.” I looked at it and said I’d like to test drive one. His response: “How about a Jeep?” I made it clear I was only interested in the two vehicles mentioned and was willing to have my credit pulled to show I was serious. He said he’d get the keys, then stood around laughing and chatting with the box managers for over 20 minutes. I walked out and went to Jerry Ulm, where I leased my new Durango.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Really one of the easiest, stress free car buying
Really one of the easiest, stress free car buying experiences I've ever had. Thank you Dave & Joseph, can't be happier with the Wrangler!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great rating! We are always happy to help!
Got a great deal on a Dodge vehicle .
Got a great deal on a Dodge vehicle . It was a quick process and the person was very knowledgeable and the GM was very motivated to get me in the vehicle .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your review! Happy motoring!
Good service and great prices !
Good service and great prices ! Moes is the best ask for him all employees have a good attitude and always try than you feel comfortable?thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thanks so much for rating us so high! Be safe on the road!
Just bought two vehicles from them and the experience was
Just bought two vehicles from them and the experience was excellent from the time I contacted them all the way thru through finance and the delivery
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks so much for rating us so high! Be safe on the road!
I made an appointment for Tuesday morning and indicated
I made an appointment for Tuesday morning and indicated when I made the appointment that I would wait while they did the diagnostic. When I arrived I was informed that it would take 24 to 72 hours to do the diagnostic on the vehicle! I received a text at 4:55 on Friday with a proposed work plan. The vehicle was in the shop for almost 3 weeks to complete the relatively minor fixes. I also asked for a call during the second week in the shop, but did not received one? Overall I was disappointed!
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Mr Carl & service dept.
Mr Carl & service dept. were both very helpful considering we were there at 7 am ( ad didn’t specify service only) 😩. Everything went well & left with a 2021 Renagade !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for replacing my battery and helping me with my
Thank you for replacing my battery and helping me with my car. I know you all were super busy. Thank you very much for your help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thanks so much for rating us so high! Be safe on the road!
After scheduling an appointment for just an oil & filter
After scheduling an appointment for just an oil & filter change then added an air filter, in my opinion, this should NOT take 2-3hrs. Just saying ?????
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I recently had the pleasure of purchasing a car from
I recently had the pleasure of purchasing a car from Courtesy Chrysler Jeep Dodge Ram Tampa, and I must say that my experience was exceptional thanks to my salesman, Ghost. From the moment I walked into the dealership, I was greeted with a warm and friendly welcome. Ghost was incredibly knowledgeable about the model vehicle I was looking for and took the time to understand my needs and preferences. He patiently answered all my questions and provided insightful information that helped me make an informed decision. What truly stood out about Ghost was his no-pressure approach. He genuinely wanted to ensure I found the right vehicle for me rather than just making a sale. His professionalism and attention to detail were evident throughout the entire process. Ghost took the time to walk me through all the features and settings of my new vehicle, ensuring I was comfortable and confident with my purchase. Overall, my experience at Courtesy Chrysler Jeep Dodge Ram Tampa was outstanding, and I couldn't be happier with my new car. If you're in the market for a vehicle, I highly recommend visiting the dealership and asking for Ghost. His exceptional service and dedication to customer satisfaction will make your car-buying experience a pleasure. Thank you, Ghost, and the entire team, for making this such a positive experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car