Reviews
Carl was extremely helpful and getting me into a new
Carl was extremely helpful and getting me into a new vehicle that I absolutely love
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Really good service.
Really good service. Would definitely go back to get my next vehicle. They were very patient with our decision especially since we are very picky
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very relaxed environment and everyone was more than happy
Very relaxed environment and everyone was more than happy to help answer any questions. Josh was a great guy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought my truck from Joe Russo.
I bought my truck from Joe Russo. He is amazing. Andy was my Service Advisor for this maintenance - clearing Rear Locker, BSM and ABS codes. He was great -took care of me in a timely manner and was very professional and polite. The techs did a fantastic job. I am very pleased with the service and the team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joel Schiro, thank you for taking the time to leave us this positive review! Have a wonderful day!
Everyone I meet was very nice and professional Miguel
Everyone I meet was very nice and professional Miguel was great he took care of me and all my questions and got me answers very quick
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Courtesy Chrysler Ram Jeep dealership there, makes
The Courtesy Chrysler Ram Jeep dealership there, makes you think that you are in a late night hip hop party, with the Hideous repetitious, Non-Stop Hip Hop type Boom Boom Boom music. It's almost like it were a nightclub or a discotheque, and I left with a headache.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jay, thank you for sharing your feedback. We're sorry to hear that the atmosphere of our dealership was not to your liking and affected your visit. We truly aim to create a comfortable and welcoming environment for everyone, and we’ll take your comments into account as we evaluate how to better meet that goal. Samuel Asman, General Manager Courtesy Chrysler Dodge Jeep 917-299-8155
The service was great, the lady came and asked how long i
The service was great, the lady came and asked how long i was waiting and ensured she got back to me to let me know.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kim was great to deal with, very accommodating.
Kim was great to deal with, very accommodating. Transaction went smooth. Would definitely recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Salesman Miguel was great, everyone else other than him
Salesman Miguel was great, everyone else other than him made the shopping experience very unenjoyable. From ridiculous lowball offers on trades to trying to pawn off replacing a bumper on the vehicle being sold with the excuse that they were going to put it out there like that. They “lost” paperwork and tried to tell me they couldn’t certify for the money when the entire time I was told it was CPO. It did in fact get certified but I just felt deceived the entire time I was there. Miguel was pleasant to work with and very attentive. Overall disappointed though.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. While we’re glad to hear Miguel provided a positive experience, we’re sorry to learn the rest of your visit did not meet expectations. Your concerns about communication and the certification process are taken seriously, and we'd like the opportunity to make things right. Please reach out so we can speak further and work toward a resolution. Samuel Asman, General Manager Courtesy Chrysler Dodge Jeep 917-299-8155
Friendly staff, the salesman was cool and helped make the
Friendly staff, the salesman was cool and helped make the process go pretty quick. The finance guy was cool as well. We had a few laughs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are delighted to see this rating! Have a great day!