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Stetler Dodge Chrysler Jeep RAM

(873 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed

Reviews

(873 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Stetler Auto service is A-plus!

Stetler Auto service is fast and efficient. They treat every customer like we're their only one! They are willing to go that extra step to satisfy their customers. So happy that I came here for my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Showed up 15 mins. before closing for an oil change and they got me in and out. I would have understood if they turned me away due to the time, but they were more than happy to service my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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stettler dodge

Enjoyed experience. Even had a good breakfast while I waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Stetler Jeep

Even on a very busy day, the staff at Stetler made sure their customers were happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chrysler Pacifica

Very friendly and helpful. Excellent service. I would recommend them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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'15 Jeep Grand Cherokee Purchase

My husband and I recently purchased a '15 Jeep Grand Cherokee from Stetler. This was our first time purchasing a vehicle from them, and we will be happy to return as customers in the future. The whole experience was stress-free. Tom was wonderful to work with! He was very friendly and knowledgeable. The business managers, and the rest of the team, were very helpful, too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stetler Dodge York , Pa

I always tell my family and friends to try Stetler Dodge where they treat you like kings and queens. Thanks to Stephanie and the entire Stetler Team .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ethical, honest dealership

My recent purchase of a used vehicle from Stetler sparked my need to submit this review. I have NEVER had a dealership stand by the sale of a used vehicle like Stetler. We experienced mechanical issues(previous owner made them undetectable at the time Stetler took the trade-in) with the vehicle within the first few weeks. We were expecting Stetler to behave as a "used car" salesman and tell us this is not their problem but they did the exact opposite. They took responsibility for the problem and immediately arranged for the vehicle to be serviced at no charge. Everyone at the dealership from Sales to Service was professional and pleasant. Stetler Dodge has my full endorsement as a reputable and ethical dealership and I highly recommend purchasing your new or used vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Our new van from Stetler Auto

We dealt with this dealer a lot over the phone and they were great both in person and on the phone! My husband was very impressed with their sales staff and also their facilities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jennifer

Willing to work with what you have and won't push you away when you don't make a deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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