Reviews
Stetler Auto service is A-plus!
Stetler Auto service is fast and efficient. They treat every customer like we're their only one! They are willing to go that extra step to satisfy their customers. So happy that I came here for my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Showed up 15 mins. before closing for an oil change and they got me in and out. I would have understood if they turned me away due to the time, but they were more than happy to service my truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
stettler dodge
Enjoyed experience. Even had a good breakfast while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stetler Jeep
Even on a very busy day, the staff at Stetler made sure their customers were happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chrysler Pacifica
Very friendly and helpful. Excellent service. I would recommend them to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
'15 Jeep Grand Cherokee Purchase
My husband and I recently purchased a '15 Jeep Grand Cherokee from Stetler. This was our first time purchasing a vehicle from them, and we will be happy to return as customers in the future. The whole experience was stress-free. Tom was wonderful to work with! He was very friendly and knowledgeable. The business managers, and the rest of the team, were very helpful, too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stetler Dodge York , Pa
I always tell my family and friends to try Stetler Dodge where they treat you like kings and queens. Thanks to Stephanie and the entire Stetler Team .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ethical, honest dealership
My recent purchase of a used vehicle from Stetler sparked my need to submit this review. I have NEVER had a dealership stand by the sale of a used vehicle like Stetler. We experienced mechanical issues(previous owner made them undetectable at the time Stetler took the trade-in) with the vehicle within the first few weeks. We were expecting Stetler to behave as a "used car" salesman and tell us this is not their problem but they did the exact opposite. They took responsibility for the problem and immediately arranged for the vehicle to be serviced at no charge. Everyone at the dealership from Sales to Service was professional and pleasant. Stetler Dodge has my full endorsement as a reputable and ethical dealership and I highly recommend purchasing your new or used vehicle from them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our new van from Stetler Auto
We dealt with this dealer a lot over the phone and they were great both in person and on the phone! My husband was very impressed with their sales staff and also their facilities.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jennifer
Willing to work with what you have and won't push you away when you don't make a deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase