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Kernersville Chrysler Dodge Jeep RAM

(1,566 reviews)
Visit Kernersville Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (888) 887-5504 (888) 887-5504
Used (888) 691-2535 (888) 691-2535
Service (888) 887-7436 (888) 887-7436

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About our dealership

This seller has been on Cars.com since April 2022.
When it comes to the vehicle you drive never settle for anything but the best. At Kernersville Chrysler Dodge Jeep Ram we provide a wide assortment of New and Pre-Owned Chrysler Dodge Jeep and RAM vehicles. We are located centrally between Charlotte and Raleigh and Greensboro and Winston-Salem NC.
Your One-Stop-Shop for New RAM Dodge Jeep and Chrysler Models Used Cars Service and Genuine Parts

Service center

Phone number (888) 887-7436

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,566 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kernersville Chrysler Dodge Jeep RAM from DealerRater.

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This was probably the worst dealership experience we have

This was probably the worst dealership experience we have ever had. To begin, the staff member who assisted us, showed zero interest in showing the truck or giving information. We asked if the truck could be unlocked for us to see the interior and he simply unlocked it from across the parking lot and walked away. After viewing the interior we wanted to see about test driving the truck as we were interested in potentially purchasing this truck. Clinton was no where to be found for about 15 minutes, he finally brings the key, cranks the truck, takes the key with him as this is a push to start vehicle and tells us to take it for a spin. No information, no interest in selling the vehicle, nothing. After test driving we try to sit with Clinton to discuss the truck in which we were handed a paper with the price. When attempting to discuss some of the issues we had seen with the truck he replied with an arrogant and disrespectful attitude stating there was nothing he could do. We will never work with Clinton to purchase a vehicle and most likely never return to Kernersville Dodge. I hope everyone considers our experience before making such a large purchase with such an inconsiderate business.

This was probably the worst dealership experience we have

This was probably the worst dealership experience we have ever had. To begin, the staff member who assisted us, showed zero interest in showing the truck or giving information. We asked if the truck could be unlocked for us to see the interior and he simply unlocked it from across the parking lot and walked away. After viewing the interior we wanted to see about test driving the truck as we were interested in potentially purchasing this truck. Clinton was no where to be found for about 15 minutes, he finally brings the key, cranks the truck, takes the key with him as this is a push to start vehicle and tells us to take it for a spin. No information, no interest in selling the vehicle, nothing. After test driving we try to sit with Clinton to discuss the truck in which we were handed a paper with the price. When attempting to discuss some of the issues we had seen with the truck he replied with an arrogant and disrespectful attitude stating there was nothing he could do. We will never work with Clinton to purchase a vehicle and most likely never return to Kernersville Dodge. I hope everyone considers our experience before making such a large purchase with such an inconsiderate business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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This team was fantastic!

This team was fantastic! I had the pleasure of working with Lauren before driving from out of state to purchase a car from Charlie Johnston. He is the absolute best car salesman EVER! The experience was easy, thoughtful, and efficient. I also can't forget to mention the kindness of Denise Tores, who was terrific when help was needed. Thank you all so very much!!!

This team was fantastic!

This team was fantastic! I had the pleasure of working with Lauren before driving from out of state to purchase a car from Charlie Johnston. He is the absolute best car salesman EVER! The experience was easy, thoughtful, and efficient. I also can't forget to mention the kindness of Denise Tores, who was terrific when help was needed. Thank you all so very much!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your feedback. We are happy our team was able to provide such a great buying experience. If you need anything else, do not hesitate to contact us! -Kernersville Chrysler Dodge

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Odette Padron was very helpful in helping me out.

Odette Padron was very helpful in helping me out. 10/10 would recommend. Great service

Odette Padron was very helpful in helping me out.

Odette Padron was very helpful in helping me out. 10/10 would recommend. Great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for your review and your business. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. Should you need anything else, do not hesitate to contact us. -Kernersville Chrysler Dodge

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Great selection of vehicles, great people to work with.

Great selection of vehicles, great people to work with. Carmen Lopez was very helpful in every way, thanks.

Great selection of vehicles, great people to work with.

Great selection of vehicles, great people to work with. Carmen Lopez was very helpful in every way, thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great experience.

Great experience. Mike made the buying process easy and there were no surprise charges tacked on at the end. We took our time and test drive 3 vehicles and never once did we feel rushed.

Great experience.

Great experience. Mike made the buying process easy and there were no surprise charges tacked on at the end. We took our time and test drive 3 vehicles and never once did we feel rushed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I called from Henderson, North Carolina, spoke with a

I called from Henderson, North Carolina, spoke with a gentleman named Daniel, who was absolutely easy-going easy to understand and articulated his words clear enough for me to understand and make a decision. His response was quick and he was knowledgeable about the products and my purchase I was able to do most of the things from My place of business and when I got there, we were not there longer than 45 minutes to buy a Truck and get out the door that is superior customer service also worked with Matt who was my sales representative when I arrive excellent service all the way around thank you guys for making my purchase easy Jonathan The finance manager was quick and able to get me out of there in a flash thank you guys. It was worth the drive.

I called from Henderson, North Carolina, spoke with a

I called from Henderson, North Carolina, spoke with a gentleman named Daniel, who was absolutely easy-going easy to understand and articulated his words clear enough for me to understand and make a decision. His response was quick and he was knowledgeable about the products and my purchase I was able to do most of the things from My place of business and when I got there, we were not there longer than 45 minutes to buy a Truck and get out the door that is superior customer service also worked with Matt who was my sales representative when I arrive excellent service all the way around thank you guys for making my purchase easy Jonathan The finance manager was quick and able to get me out of there in a flash thank you guys. It was worth the drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Daniel Valdés is an amazing employee, he goes above and

Daniel Valdés is an amazing employee, he goes above and beyond for his customers. He made sure we were put in what we were looking for and wanted! I am very pleased with the service Daniel gave us and would definitely return for his services!

Daniel Valdés is an amazing employee, he goes above and

Daniel Valdés is an amazing employee, he goes above and beyond for his customers. He made sure we were put in what we were looking for and wanted! I am very pleased with the service Daniel gave us and would definitely return for his services!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Very disappointed with dealer .

Very disappointed with dealer . I drove over 1 hour to dealership . Before I came to dealer I called to see if car was there. They said it was on lot and if I wanted to put a 500 dollar deposit to hold car . I said that I was coming over to see car I got at the dealership and asked for Venessa a gentleman asked who I was looking for I told him he said he was manager of internet sales and would get Vanessa and ask us to wait inside . He then asked what car we were looking for we told him he found on internet. He then asked what said he woul go get car safer waiting over 20 minutes he came back and said he was sorry but someone was taking the car for a test drive. If he was the manager you would think that he would that someone was looking at car . Also he never did so us Vanessa that ask that we asked for her when we got there. . I was very disappointed as we lost a lot of time and gas to arrive there at 2:30 as we told Vanessa we will . This is the oldest scam in the books put a car on the internet for sale at a little lower then the average selling price , when you go to look at car they tell you it’s sold and try to sell you another car

Very disappointed with dealer .

Very disappointed with dealer . I drove over 1 hour to dealership . Before I came to dealer I called to see if car was there. They said it was on lot and if I wanted to put a 500 dollar deposit to hold car . I said that I was coming over to see car I got at the dealership and asked for Venessa a gentleman asked who I was looking for I told him he said he was manager of internet sales and would get Vanessa and ask us to wait inside . He then asked what car we were looking for we told him he found on internet. He then asked what said he woul go get car safer waiting over 20 minutes he came back and said he was sorry but someone was taking the car for a test drive. If he was the manager you would think that he would that someone was looking at car . Also he never did so us Vanessa that ask that we asked for her when we got there. . I was very disappointed as we lost a lot of time and gas to arrive there at 2:30 as we told Vanessa we will . This is the oldest scam in the books put a car on the internet for sale at a little lower then the average selling price , when you go to look at car they tell you it’s sold and try to sell you another car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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I had a great experiance , simple transaction.

I had a great experiance , simple transaction. straight foward , very pleasant sales person as well finance person

I had a great experiance , simple transaction.

I had a great experiance , simple transaction. straight foward , very pleasant sales person as well finance person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Shelton, for sharing your fantastic review! It’s wonderful to know that our Sales and Finance Teams provided you with a smooth purchasing experience and ensured a straightforward transaction. We’re glad their approach made the process enjoyable for you. Congratulations on your purchase! We appreciate your recommendation and hope to assist you again whenever needed! - Kernersville Chrysler Dodge

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Amazing work.

Amazing work. Everyone there is fantastic. Daniel Blades made everything run smoothly and helped us leave with a new car as soon as we got there!

Amazing work.

Amazing work. Everyone there is fantastic. Daniel Blades made everything run smoothly and helped us leave with a new car as soon as we got there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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