Kernersville Chrysler Dodge Jeep RAM

New 888-373-1755 Dealer Website
Used 888-970-4033 Email Dealer
Service 877-473-7268

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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 1:30 PM
Sun Closed
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Reviews

4.1
Average based on 260 reviews.
  • 1st Class Job -Hayleigh Jones & Luis Peralta

    Howdy, I just purchased a new bright white 2016, 2500 Ram Crew Cab, Long Bed, 4WD with a Cummins diesel. The process was almost 100% done via the ...

    Dealer Response

    Mike, thank you so much for your generous review! We're so happy to hear that Luis, Hayleigh, and our team were able to accommodate you and find a...


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    Howdy, I just purchased a new bright white 2016, 2500 Ram Crew Cab, Long Bed, 4WD with a Cummins diesel. The process was almost 100% done via the internet and email. Hayleigh Jones was a GREAT help in keeping the process moving forward and for addressing my need for information and any questions I may have had. She was just plain GREAT to work with and I am pretty sure she even did some work for me on the weekend. On site Luis Peralta was very sensitive to my needs and very respectful. He is new to the business so he has a little ways to go w/ regard to product knowledge. That's ok. It comes with most new jobs. He still did his best to address any objections or questions I may have had. What I liked the most was if Luis didnt know the answer to my questions he did not wing it. He immediately got me to the folks that had the answers. Good job Luis! Through the whole process there was never any pressure to buy. We had a 10 hour drive from our house to the dealership and we appreciated Kernersville Dodge reimbursing us for our 2 night motel stay. That was very nice! You have two good people in Hayleigh and Luis! Happy trails, Mike and Vivian Foate

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mike, thank you so much for your generous review! We're so happy to hear that Luis, Hayleigh, and our team were able to accommodate you and find a great truck you enjoy. We sincerely appreciate you driving all that way to see us. Please reach out in the future if you need anything else. We'll be more than happy to assist you.


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  • Horrible Customer Service!!! No Respect.

    Me and my husband were looking for a way to get out from under our huge truck payment. We are a young couple that had made a mistake buying an exp...


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    Me and my husband were looking for a way to get out from under our huge truck payment. We are a young couple that had made a mistake buying an expensive truck that we no longer could afford. My husband had emailed Kernersville about a price they would give him on his truck and to our surprise they gave us a price a little under what we needed to pay it off. We were so excited! He even emailed a few more times telling the lady he wanted to make sure he understood her correctly before we drove 2 hours to bring the truck (which was $50 in gas that we really didn't have). We get there and a salesman asks a few questions about the truck, writes it on the paper, and goes in the back to talk to the lady my husband had emailed back and forth (we had her name) He comes out with a price that wasn't even close to what the lady had told my husband over the email. My husband told him that wasn't what was discussed, so the salesman pulled up the emails and went back to talk to his manager... They said the financial lady accidentally typed the wrong number confusing it with our payoff amount (which she typed two times when my husband wanted to double-check and it wasn't our pay off amount btw). I understand people make mistakes, but that was a huge mistake, and the fact the lady or the manager never came out to apologize to us is mind blowing.. In businesses you have to own up to mistakes and put the customer first...Would of liked a gas card or an apology from their finance manager at least.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Kernersville Chrysler Dodge Jeep Ram

    By Mr. and Mrs. Duncan of Goldsboro, NC September 24, 2016 Today my wife and I had a wonderful experience ! We purchased a one owner used vehicle...

    Dealer Response

    Thank you for your review and your business. We understand how busy life can be and really appreciate you taking the time to provide us with your ...


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    By Mr. and Mrs. Duncan of Goldsboro, NC September 24, 2016 Today my wife and I had a wonderful experience ! We purchased a one owner used vehicle with low miles for a great price! Our sales rep., Mr. Leon Hughes did a fantastic job guiding us through the process and procedures and made us feel like family... Thanks Mr. Hughes!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your review and your business. We understand how busy life can be and really appreciate you taking the time to provide us with your feedback. We are so glad that we were able to help you in purchasing a vehicle. Should you need anything else, do not hesitate to contact us. -Kernersville Chrysler Dodge


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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2004

When it comes to the vehicle you drive, never settle for anything but the best. At Kernersville Chrysler Dodge Jeep Ram, we provide a wide assortment of New and Pre-Owned Chrysler, Dodge, Jeep and RAM vehicles. We are located centrally between Charlotte and Raleigh and Greensboro and Winston-Salem, NC.

"Your One-Stop-Shop for New RAM, Dodge, Jeep and Chrysler Models, Used Cars, Service and Genuine Parts"