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Paul Bailey's continues to go above and beyond! From the friendly, personable employee's to the efficient service, I am always a happy customer.
I brought my car in to check out the dashboard oil light that was alarming and to schedule the routine maintenance on my 07 Dodge Caliber. They diagnosed... the problem and ordered a part which will be installed next week. This gave me peace of mind that I could drive my car without causing any damage to the engine. I have always brought my car to the Paul Bailey's dealer for maintenance since I bought it and they have kept it running well.
I recently had my first oil change done and I realized that I hadn't left a review for the awesome buying experience. In February when my husband and I... walked in to look at cars we had just left a discouraging visit to a local Subaru dealer. The GM Tom greeted us as we came in and asked all the right questions and within minutes he had a Jeep Compass heating up outside for us to test drive. While driving this car I fell in love and knew that coming here was a good decision. Once we got back the conversation went well and I agreed to come back to to show my trade in and figure out a final deal. Jesse helped us through all the paper work and was a pleasure to work with. I even called him a week after the purchase because I had left a cd in my trade in and he saved it from being lost forever. I still forgot to pick it up from him but I know its in good hands. So fast forward to this week, I called to make an appointment to have an oil change and was in and out in under and hour, Jesse even noticed me waiting and stopped and said hello. Everyone is super friendly. I know that they will be my first stop for all service needs and car shopping!
I had a great experience at Pail Baileys! The buying process can be a pain but Pete was extremely helpful and made sure that I got best deal possible.... I would definitely recommend Paul Baileys to anyone in the market for a new or used car!
The staff at Paul Bailey were courteous, congenial and professional throughout the afternoon my wife and I spent choosing and buying a vehicle.
Mike was spectacular - walked through the problem again and again until it was resolved. High level of service kept up even under COVID conditions.
John was excellent and made things easy. Always followed up with me during the s as les process. The business mgr was also awesome and efficient!
The best! I would not buy a car from anyone other then Paul Baileys
Pete was great to work with, was honest and fair, everything we were told is what happened. That does not always happen at a car dealership, but I really... respect that. Stay that way and you will have a customer for a long time.
I had a hitch added to my JEEP. The service dept. did a very neat job. They even took the time to update me as to the time it would be completed. There... was dust involved, so they also washed the car. I also purchased a cover for the hitch and that process was easy because of the help I got.