Reviews
Great service and comfortable facilities
A very comfortable wait while I had my oil changed and two new tires installed.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A pleasant experience in purchasing a vehicle.
I purchased an Escape Ecoboost titanium. I am very happy with my purchase. My salesman was very accommodating and helpful.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good professional service
My salesman was very professional and respectful about helping me trade in my old car for a new one at a fair and affordable price. I will be recommending Flood Ford to my friends and relatives who are in the market for a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What is a TITLE?
Carlos was great! Professional and pleasant to be around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing service and sales!!
I love flood ford eg. They always keep me satisfied with vehicle purchases and service. Their staff is knowledgable and accommodating no matter the circumstance. I would highly recommend family and friends to this dealer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall Good Experiense with Flood Ford
We purchased a two year old Ford Escape in June 2014, and last week we had the first service of oil and filter change, plus the tires rotated and all liquids checked and topped, in addition to a mufti-check inspection and report. The wait time was as scheduled, in a comfortable area with TV, coffee and donuts, and the service agent was very helpful in explaining what was done. He also answered questions about features of the vehicle we are still learning, and suggested the mileage when the next service should be scheduled. Being our first purchase and service with Flood Ford, we were very pleased with all of the employees involved, and over all it has been a good experience. P&J Toy
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great customer service
The vehicle is great , it is a perfect fit for me. Both blake and john were extremely helpful. This is the second car I purchased with flood and will defiantly be back when the time comes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is the place
Mike and the staff are true professionals and each person takes his or her job to the top level of customer service. I have always dreaded taking my vehicle to have it serviced as I have always felt that I was going to be taken for a ride and needed to watch as close as possible to the work. I don't fell that way when I go to this location, I can drop my vehicle off or even wait and I am as comfortable as ever knowing that my vehicle is in the best hands and I trust Mike and his crew.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer Service
Manny did an excellent job in handling my vehicles issue.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast and friendly
Had my oil change done. The staff was fast and courteous. I will be going back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase