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Flood Ford of East Greenwich

(3,130 reviews)
Visit Flood Ford of East Greenwich
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 7:30am–4:30pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (877) 896-4001 (877) 896-4001
Used (888) 341-5070 (888) 341-5070
Service (866) 901-5485 (866) 901-5485

Reviews

(3,130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Flood Ford of East Greenwich from DealerRater.

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Great service and comfortable facilities

A very comfortable wait while I had my oil changed and two new tires installed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A pleasant experience in purchasing a vehicle.

I purchased an Escape Ecoboost titanium. I am very happy with my purchase. My salesman was very accommodating and helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good professional service

My salesman was very professional and respectful about helping me trade in my old car for a new one at a fair and affordable price. I will be recommending Flood Ford to my friends and relatives who are in the market for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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What is a TITLE?

Carlos was great! Professional and pleasant to be around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing service and sales!!

I love flood ford eg. They always keep me satisfied with vehicle purchases and service. Their staff is knowledgable and accommodating no matter the circumstance. I would highly recommend family and friends to this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Overall Good Experiense with Flood Ford

We purchased a two year old Ford Escape in June 2014, and last week we had the first service of oil and filter change, plus the tires rotated and all liquids checked and topped, in addition to a mufti-check inspection and report. The wait time was as scheduled, in a comfortable area with TV, coffee and donuts, and the service agent was very helpful in explaining what was done. He also answered questions about features of the vehicle we are still learning, and suggested the mileage when the next service should be scheduled. Being our first purchase and service with Flood Ford, we were very pleased with all of the employees involved, and over all it has been a good experience. P&J Toy

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great customer service

The vehicle is great , it is a perfect fit for me. Both blake and john were extremely helpful. This is the second car I purchased with flood and will defiantly be back when the time comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is the place

Mike and the staff are true professionals and each person takes his or her job to the top level of customer service. I have always dreaded taking my vehicle to have it serviced as I have always felt that I was going to be taken for a ride and needed to watch as close as possible to the work. I don't fell that way when I go to this location, I can drop my vehicle off or even wait and I am as comfortable as ever knowing that my vehicle is in the best hands and I trust Mike and his crew.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer Service

Manny did an excellent job in handling my vehicles issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast and friendly

Had my oil change done. The staff was fast and courteous. I will be going back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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