Elmwood Chrysler Dodge Jeep RAM

Great service from the moment I first talked with Eniezer Rios. Managers and finance did a great job at getting me into the vehicle I wanted. Would recommend to anyone looking to buy a new vehicle!!

Sherman Jones did a great job. I have already recommended him to friends I know who are looking to purchase a new vehicle. Car buying can be a stressful experience and the people at Elmwood work to remove that stress.

On 09/20, I went into Elmwood Jeep as I was in the market for a new 2017 Grand Cherokee and overall had the most incredible car buying experience.... What a professional, fantastic dealer as a whole with an extremely customer oriented team which made the whole experience quick and painless. I had initially started off sending an inquiry via the Web on 09/16 after a previous good experience my brother-in-law had when he purchased his Wrangler from Elmwood in 2012. Almost immediately heard from Jason Gilbault. He was professional, informative and extremely clear with pricing and rebate/incentive breakdown. He answered all my questions accurately and then followed up several days later to see if I had any questions. We subsequently setup an appointment for me to come in on 09/20 and I met with Dan Daily. Dan was great - he showed me the vehicle, we took a test drive and answered all my questions about the Jeep. Following the evaluation of my trade which came in exactly where I wanted it to - I proceeded to purchase the vehicle Vincent was quick with the paperwork and that day I drove home in my new Grand Cherokee. Overall, many dealers play games with pricing, incentives, and trade-in value (which I was very firm with what I wanted) - Elmwood was exactly the opposite. Everything was exactly as advertised, the team listened to my concerns, and frankly when the dreaded price negotiation time came and I told them what I wanted to pay they in a matter of minutes they came back with exactly what I asked for. There was no games/back and forth!!!! I actually sat there stunned for a moment as I had expected another response. After speaking with an visiting several other local dealers I had left for lack of honestly and professionalism.... Elmwood was exactly the opposite. I have to admit I'm rather demanding and not the easiest person and this group as whole just wow'd me on every front. They have gained a customer for life here and I will most-definitely recommend them to any and everyone I know looking for a truly exceptional customer experience!!!!! Thank you to everyone but especially Dan & Jason... you both truly Rock!!!!!!