Cardinale Nissan of Seaside

I bought my car last month and i took the car same day, I came back after few weeks because I had my flat tire (I included the service on the purchase) so I am thinking that they will help me. The guy just look at my car and said, just come back tomorrow because your tires was not flat at all. Even though I showed him the screen saying it was really flat. My husband came back and they told him we need to buy a new tires. Like really?! It's a brand new car and they are asking us to pay a new tires. Isn't it supposed to be in warranty? Also, they told him they don't have a tire in hand so they need to wait! Wow terrible service!! so we went to Salinas to buy a new tires with our own money!! The worst part was I had to buy new tire when it's brand new car!! Then after a month purchasing, i keep receiving phone calls and text asking me some documents so I called and asked them what is going on? They told me, when I purchased my car the management didn't process the loan to the bank and the car was not funded yet! Really? After a month and nobody is telling us anything even though we keep coming back to the dealership. How terrible right? You know what is their excuse? Because they have new management! So what is the involvement of their terrible management on my purchase? Is it my problem? Do i deserve to be harassed by text and calls while I am at school and work resolving their own issues? I told them, I am returning my car! I dropped off the car and the new regional manager asked me "who are you?" not even how can I help you? For real? They are saying the new management was bad but looks like it is more than worst now because of their arrogant attitude. Your company dishonesty and bad service really shows all of you are not reliable. You don't care about your client at all!! Not really recommend to anyone to use this dealership. Worst service ever!!

I received an offer from Nissan in the mail to test drive any vehicle and I would receive a $ 50 Visa Gift Card. So I called and made an appointment with Peter to check out and drive their new vehicles. After the test drive I was told the manager had the Visa Card and I could pick it up the next day or have it mailed. The Card did not arrive. When I called I was told the Visa Card was no longer available. So they lied to me to get me in their Store. I do drive a Nissan which I purchased at their Dealership in Salinas and am planning to buy a Vehicle in the near future. But I do not appreciate how I was lied to by the Salesman and the Manager. Nissan in Seaside just lost a customer over a $ 50 lie!

It was an excellent experience dealing with Edrick Baldwin

I am a disabled veteran and my spouse and I had an horrible experience with our car purchase on December 20th, 22. They will lie, they won't give you a fair deal. The dishonesty is astounding. Michael, the manager, doesn't abide to the law and will harass you. Like he did to my spouse. PROTECT OUR VETS AND THEIR INCOME!!!! DO NOT BUY YOUR CAR AT NISSAN CARDINALE IN SEASIDE, CA. Thanks and happy New Year.

This dealership is very responsive and accommodating. Everyone was very nice and not pushy. Service was professional but down to earth.

It was very easy to purchase a new Nissan Altima. A very pleasant experience.

We wanted to buy out our leased car, but Guadeloupe and Chris gave us a deal for a new car that we couldn?t resist!

The sales girl is very patient and easy to communicate. She doesn't push too much and responds to my email and phone call quickly. Highly recommend her.

I had to wait almost 2 months for my car to arrive but the wait was worth it. I had specifically ordered for nissan sentra SR 2022 , gun metallic, and the car is awesome! Sporty looks and best gas mileage.

Based on my experience.. ..everything was great! Peronnels are polite.. You feel the importance when you deal with them..