Reviews
Great buying experience
I found my perfect car on cars.com and it was at MTAC, more than an hour away from my home and work. I spoke to Paul and, even though my particular vehicle had been drawing interest, he agreed to hold it for an entire day so I could come check it out late one evening after work. I told him I liked the car but had a few others to look at and he volunteered to hold it again, with no deposit, in case I decided I wanted it. No pressure. No "I've got people on the way who want to buy this car". He gave me a printout of the total price with all taxes and fees clearly shown. No surprises, no B.S. I appreciate that. Everyone I encountered was super friendly and welcoming. The facility was clean and inviting with interesting old gas pumps and pedal cars all around. There's even a sitting area with soft leather furniture and a tv, if you're going to be around for a bit. They seemed to have a great selection of quality vehicles, in great shape. I don't think I saw a spot of rust on the entire lot. When it was all said and done, I got my car and I wouldn't hesitate to shop here again. Well worth the drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Brad for the business and for spreading such a kind word about our dealership. We try to be as inviting and accommodating as possible. We are so happy to know you enjoyed your time with us and hope we can continue to earn your business in the future. Thanks again and please don't hesitate to let us know if there is anything else we can do for you.
2007 Saturn Sky roadster at Mid Towne Auto Center
I used the site Car Gurus to search for the Saturn Sky I purchased today. I was contacted by two salesman, Jason and Derrick, through e mails and phone calls and all exchanges were very professional and helpful in keeping me up to date on the status of the car I was interested in purchasing. I was given a nice trade in price on my 17 year old car which allowed me to buy an extended Allstate warranty. My experience with Mid Towne Auto Center in Middletown was excellent and I will recommend them to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Dennis for the great review and kind words. We value your opinion about our business and how we do our daily operations. You were such a pleasure to work with and hope you continue to put us 1st in the future for your next automobile needs.
Excellent knowledge and service
Jason and Paul were both helpful and professional. Great dealership! Helped us through financing and contacted a insurance company to see about a better rate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Julie, thanks so much for the business and for taking time out of your day to write this review. We appreciate you trusting us through your car shopping experience and we're glad you enjoyed your time with us. Please don't hesitate to let us know if there is anything else we can do for you and thanks again.
Excellent Service and Quality Vehicles
Thank you to Jason and his team at MTAC! They had amazing customer service and were very easy to work with! The dealer has a nice inventory of quality used vehicles. We had a few fixes to our recent purchase and the team quickly took care of these items. Again MTAC is a very professional team and great to work with! I’ve already referred a friend on!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Allison, thanks so much for the business and for spreading the word about our dealership. We are glad you enjoyed your time with us and that we were able to help you find the vehicle that best fits your needs. Please don't hesitate to let us know if there is anything else we can do for you and thanks again.
Used convertible with manual transmission
After a long search around the area and out of state, furthermore after talking to Jason and Myron, I determined that I needed to check this place out. I am glad I did. I test drove the vehicle I was interested in, then decided why not. A person will pay a little bit more for a particular vehicle, however I believe it would be hard to find a similar one in the condition, care and miles that you can get over here. Keep up the good work! Thanks Jason Meier for all your help, advice and words of wisdom. I really enjoyed talking to you. I will keep your dealership in mind for any future buys.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kenny thanks so much for such an awesome review! We keep customer service and selling quality vehicles number one on our priority list so we are very happy to know you received that sort of treatment. Please don't hesitate to let us know if there is anything else we can do for you and thanks again.
Used car search
Jason was excellent! It was definitely worth the two hour drive to purchase. Fair pricing and quality used cars. I would highly recommend these guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Anthony, thank you very much for the business and for taking time to write this review. We do our best to only sell the best inventory and to give A+ customer service. Please don't hesitate to let us know if there is anything else we can do for you and thanks again.
Honda/ Toyota searching
Great experience, everyone was super nice and helpful not pushy. Beautiful autos to pick from. Facilitie was really nice, clean and inviting . Already recommend them to my Mom
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
LeeAnn, thank you so much for the business and for the nice words. We try to make every customer feel at home and we are so happy that is the type of service you received. Please don't hesitate to let us know if there is anything else we can do for you and thanks again.
Only place I'll shop for a used car
Just bought my second car from these guys. I tell everybody to check out Midtowne auto FIRST before shopping anyplace else. Excellent service and they always have a lot full of nice cars and trucks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
RT, thank you very much for the continued business. We are so happy to know you trusted us not only once but twice with you vehicle needs. Please don't hesitate to let us know if there is anything else we can do for you and thanks again.
Great experience
My purchasing experience was great. I called expressing interest in the car. The car was out and ready when I arrived. My salesperson was fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tom, thanks so much for the business and for the kind words. We are very happy to know you enjoyed your time with us and that we were able to help you find the vehicle that best fits your needs. Please don't hesitate to let us know if there is anything else we can do for you and thanks again.
Smooth Transaction/Great Car
I usually don't buy cars from smaller dealerships, but had a very good experience at Mid-towne Auto Center. I was in the market to trade my car for a newer version of the same car. The salesperson was very friendly and easy to work with. The only criticism I have is to be a bit more transparent when preparing the paperwork for the purchase. I had to ask what they gave me for my trade after the paperwork was already started and what the loan interest rate was going to be. Other than that, it was a good experience.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car