[{"id":150495,"personPtyId":39516614,"firstName":"Craig","lastName":"Rusin","titleText":"New and Certified BMW Sales","shortBioText":"I have been in the automotive field for over 25 years-and a customer many times! I learned early on that Excellence in Customer Service is the most important attribute in all industries. I believe if you treat others the way you want to be treated you can't go wrong and will earn their trust and business. This leads to referrals of friends and family. Come experience a first class experience this time and you just might have fun too! All the best, Craig Rusin","emailTxt":"craigrusin@chapmanchoice.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":261,"imageUrl":"https://cdn-user.dealerrater.com/images/7e500dadae83.jpg","drDealerId":380,"dealerEmpStartDtUtc":"1362096000","industryStartDtUtc":"578448000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":137285,"personPtyId":39490102,"firstName":"Steve","lastName":"Murphy","titleText":"New Car Sales Associate","shortBioText":"Hi my name is Steve Murphy. Originally from Seattle area, relocated to the desert in search of sun. Been here for 9 years, 7 of which I have been selling BMW's at Chapman BMW on Camelback. If I can interest you or anyone you know in a new or Pre-owned BMW or any other type of vehicle please come and see me. I would be more than happy to assist you.","emailTxt":"stevemurphy@chapmanchoice.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":92,"imageUrl":"https://cdn-user.dealerrater.com/images/b6cb3a6ac708.jpg","drDealerId":380,"dealerEmpStartDtUtc":"1207008000","industryStartDtUtc":"930787200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":137494,"personPtyId":39491945,"firstName":"Joe","lastName":"Lena","titleText":"New Car Sales Associate","shortBioText":"I started in the car business back in 1998 repairing cars working for a Goodyear store. I later was a service manager running a small independent shop attached to a wholesale store. I helped with the refinishing of used cars such as Ferrari, Maserati, Porsche, Mercedes, Audi, and of course BMW. I then started selling and maintaining the website for that same company. After a couple of years I moved back to Illinois to help with family and worked for a large Midwestern dealership which sold Mercedes, Audi, Jaguar, and Honda. I quickly became certified in all 4 brands. After a couple of years my manager decided to go to BMW and asked me to join him there which started my career in BMW back in 2007. I have been with BMW ever since with the exception of 6 months when in 2010 I moved back to Arizona and worked for a local Toyota dealer in the west valley. I found myself wanting to work for BMW once again and started working here at Chapman BMW on Camelback in July 2010.","emailTxt":"joelena@chapmanchoice.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":78,"imageUrl":"https://cdn-user.dealerrater.com/images/e877bd6c3b03.jpg","drDealerId":380,"dealerEmpStartDtUtc":"1275350400","industryStartDtUtc":"883612800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":137390,"personPtyId":39491607,"firstName":"JC","lastName":"Chokrach","titleText":"Certified Pre-Owned Sales","shortBioText":"My name is JC Chokrach. I grew up in Cincinnati, Oh and have been in Phx since 1998. Until 2004 I had spent the majority of my life in the health and fitness business. I first came to Chapman BMW in 2004 and have a true love and passion for the BMW product line. I focus on certified pre owned but am fully capable of selling new BMW\u001as as well. I truly believe that everyone should own a BMW. I believe in honesty, integrity and passion for what I do. I hope everyone has a fantastic day!","emailTxt":"jcchokrach@chapmanchoice.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":41,"imageUrl":"https://cdn-user.dealerrater.com/images/0d99dceead1b.jpg","drDealerId":380,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":137387,"personPtyId":39491353,"firstName":"Craig","lastName":"Miller","titleText":"New Car Sales Associate","shortBioText":"I have been with BMW since 1989. I first joined Chapman BMW in 1995. I spent 20 years in the restaurant business before I started with BMW in Lansing Mi. Yes, that's correct, I started in a General Motors town and state. I always liked German cars and when I was given the opportunity to start a career with BMW I jumped at the chance. It didn't hurt that we also sold Mercedes, Audi, Porsche, and V.W. When we returned to Arizona I continued with BMW. At that time BMW was planning for their future and I knew they were going to make an impact in the world of German cars. I can't imagine selling any other brand. I truly love representing BMW especially with Chapman BMW on Camelback. I will provide you with the experience you would expect from a luxury brand like BMW. No other car in the world drives like a BMW. It truly is the \"Ultimate Driving Machine\".","emailTxt":"craigmiller@chapmanchoice.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/users/vidaw/4f50e415-b60a-452c-81b1-7abe98f2c7b8.jpg","drDealerId":380,"dealerEmpStartDtUtc":"791596800","industryStartDtUtc":"602294400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":137292,"firstName":"Steve","lastName":"Zucker","titleText":"Finance Manager","shortBioText":"Originally from Cleveland Ohio\r\nSelling at Chapman BMW for 6 years \r\nBeen in car business for 17 years\r\nMarried 10 years with 2 kids \r\nDie-hard Cleveland browns fan despite the rough couple of years","emailTxt":"stevezucker@chapmanchoice.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/users/vidaw/562cc6f2-e919-47ba-a777-0ead8f0b806e.jpg","drDealerId":380,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":374583,"personPtyId":39523038,"firstName":"Michael","lastName":"Gatz","titleText":"New BMW and Certified Pre-Owned Sales Consultant","shortBioText":"Born and raised in Hanover Park, Illinois. I have five (5) children, one (1) daughter, and four (4) sons, as well as, two (2) granddaughters. I have a wonderful Wife who has put up with me for over 29 years. We have been in Arizona since we moved here for the health of one of our Son's in 1998. Got into the car business and have enjoyed helping people find the right vehicle ever since.","emailTxt":"michaelgatz@chapmanchoice.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/8b24562f1f50.jpg","drDealerId":380,"dealerEmpStartDtUtc":"1414800000","industryStartDtUtc":"899251200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":363628,"personPtyId":39500370,"firstName":"Sammy","lastName":"Destefano","titleText":"New and Certified Pre-Owned Sales","shortBioText":"Many times buying a car is looked at as a chore after you total your car, when you get a bill on your car that doesn't make sense to fix, or when it is just time for a new car or truck. I don't think it has to be like that, every time one of my clients comes to see me for a BMW, they leave happy and lot of times saying \"I wasn't even planning on taking care of this today, Thanks for helping!\" Buying a BMW should be fun, and with Chapman BMW on Camelback it is! Stop by soon, we are at 1144 E Camelback Rd. Phoenix, AZ. 85014 !","emailTxt":"SammyDestefano@chapmanchoice.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":69,"imageUrl":"https://cdn-user.dealerrater.com/images/5dba60d5c9b9.jpg","drDealerId":380,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"1412121600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":341000,"personPtyId":39499187,"firstName":"Mike","lastName":"Anderson","titleText":"Finanace Manager","emailTxt":"mikeanderson@chapmanchoice.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":40,"imageUrl":"https://cdn-user.dealerrater.com/images/1535ea7d04f8.jpg","drDealerId":380,"dealerEmpStartDtUtc":"1285891200","industryStartDtUtc":"504921600","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":334669,"personPtyId":39512348,"firstName":"ARTIN","lastName":"MAJIDI","titleText":"NEW CAR SALES MANAGER","shortBioText":"","emailTxt":"ARTINMAJIDI@CHAPMANCHOICE.COM","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/2141c4efe3d7.jpg","drDealerId":380,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":193697,"firstName":"SERVICE","lastName":"SERVICE","titleText":"SERVICE","shortBioText":"","emailTxt":"dougstrobot@chapmanchoice.COM","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":150,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":380,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":334668,"firstName":"ROBERT","lastName":"MOLANIK","titleText":"SERVICE ADVISOR","emailTxt":"ROBERTMOLANIK@CHAPMANCHOICE.COM","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":380,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":29886,"personPtyId":39486385,"firstName":"Doug","lastName":"Martin","titleText":"Sales Manager","shortBioText":"Over 20 years with Chapman and love every minute of it.","emailTxt":"dougmartin@chapmanchoice.com","combinedEmpAvgRatingNbr":4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/e1e7758e15d2.jpg","drDealerId":380,"dealerEmpStartDtUtc":"862444800","industryStartDtUtc":"862444800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":339712,"personPtyId":39499362,"firstName":"Elliott","lastName":"Burnette","titleText":"New Car Sales Associate","shortBioText":"I'm an enthusiastic young Arizonan relatively new to the world of car sales. My strength in product knowledge and drive to create the perfect customer experience while avoiding the typical expectations and pitfalls of the dealership and car salesman run-around distinguish me as a customer advocate not tied down by industry norms. I'm here to help you get exactly what you need, no stress necessary.","emailTxt":"elliottburnette@chapmanchoice.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/9cfa8aa627da.jpg","drDealerId":380,"dealerEmpStartDtUtc":"1396310400","industryStartDtUtc":"1396310400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":546502,"personPtyId":51164103,"firstName":"Jonathan","lastName":"Oneill","titleText":"New Car Sales","emailTxt":"JonathanOneill@chapmanchoice.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/66f37fd7cfd6.jpg","drDealerId":380,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":137282,"personPtyId":39490082,"firstName":"Kim","lastName":"Reid","titleText":"New & Pre-Owned Client Advisor","shortBioText":"Greetings to all my current and future BMW Family Members. I\u001ave been with Chapman BMW on Camelback and in Arizona for over 4 years. I started my career in the automotive business in the Maryland, DC, and Virginia area in my early 20\u001as. It is my passion and pleasure to provide each and every one of my clients with the Ultimate Driving Machine that fits their lifestyle and needs. My reward is knowing that you have experienced the best possible purchase and ownership you\u001ave ever had. BMW's are dream cars for most people, and I enjoy making those dreams come true. Please let me know how I can best assist you.","emailTxt":"kimreid@chapmanchoice.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":60,"imageUrl":"https://cdn-user.dealerrater.com/images/432fd2fcdf5c.jpg","drDealerId":380,"dealerEmpStartDtUtc":"1230768000","industryStartDtUtc":"678326400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":137523,"personPtyId":39491994,"firstName":"Robert","lastName":"Mills","titleText":"Internet Sales","emailTxt":"robertmills@chapmanchoice.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/users/vidaw/f55db239-1fe3-4900-b577-578ce08282b4.jpg","drDealerId":380,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":137495,"personPtyId":39491929,"firstName":"Robert \"RC\"","lastName":"Cashatt","titleText":"New Car Sales Associate","emailTxt":"teamrc@chapmanchoice.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/users/vidaw/9055f531-f5b3-481d-8d01-6f6f6bb19047.jpg","drDealerId":380,"dealerEmpStartDtUtc":"1306886400","industryStartDtUtc":"631152000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":193711,"personPtyId":39492480,"firstName":"Robert","lastName":"Hirsch","titleText":"New car Sales Advisor","shortBioText":"My Name is Bob Hirsch. My wife and I relocated to Arizona from New York 2 years ago. Before moving I was selling luxury vehicles on Long Island. I have been in the auto industry for over 25 years and am glad to have found a home at Chapman BMW on Camelback. When I am not at the dealership I enjoy hiking, traveling and photographing the Arizona landscape. I also enjoy playing the area golf courses. At Chapman BMW on Camelback we pride ourselves on giving you the Ultimate Driving Experience in the Ultimate Driving Machine. Please come in and let me show you what these experiences are all about!","emailTxt":"roberthirsch@chapmanchoice.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/users/vidaw/8f100d0f-93cf-48e3-9b20-2835e7d891bb.jpg","drDealerId":380,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":137497,"firstName":"Nick","lastName":"Falcon","titleText":"Certified Pre-Owned Sales","shortBioText":"","emailTxt":"nickfalcon@chapmanchoice.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/users/vidaw/c2b635c9-e1df-4bd5-875a-cf8efee61d64.jpg","drDealerId":380,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":337962,"personPtyId":39498282,"firstName":"Alan","lastName":"Jones","titleText":"General Sales Manager","emailTxt":"alanjones@chapmanchoice.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":380,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":137309,"personPtyId":39490282,"firstName":"Stan","lastName":"Sanglier","titleText":"Certified Pre-Owned Sales","shortBioText":"Hi my name is Stan Sanglier I moved from the greater Seattle area to work with Chapman BMW on Camelback and have been here for five wonderful years. I have been in the auto industry for 35 years and have worked in all departments. I am here to do whatever it takes to earn your business.","emailTxt":"stansanglier@chapmanchoice.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/users/vidaw/00b901fc-950b-42bc-9dd9-fd1610f23396.jpg","drDealerId":380,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":339713,"personPtyId":39498503,"firstName":"Sean","lastName":"Cates","titleText":"New Car Sales Associate","shortBioText":"I moved to Phoenix 14 years ago from Columbia Maryland, (A Suburb of Washington D.C.)I came to Phoenix when I was with the \u001aHBL Group \u001awhere I was a brand specialist for Porsche, Audi, Mercedes and Landover. In my 22 years in the industry I have learned to use my experience with different brands to assist and aide my clients to be successful but more importantly utilize my witness to vast industry changes and technological advances of the car automobile industry combined with paying attention to each individual client as to what they expect out of their automobile purchase and or experience. No two clients are alike and my goals is to service every one of my clients in a way that meets or exceeds their expectations. I live in the East Mesa Groves area where I reside with my lovely fiancée Lilli. Aside from my fondness for automobiles I have an affliction for anything on 2 wheels.","emailTxt":"seancates@chapmanchoice.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/7b929b6900bd.jpg","drDealerId":380,"dealerEmpStartDtUtc":"1451606400","industryStartDtUtc":"773020800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":137283,"firstName":"Bob","lastName":"Colabianchi","titleText":"General Sales Manager","shortBioText":"","emailTxt":"bobcolabianchi@chapmanchoice.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":380,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":392512,"personPtyId":39501296,"firstName":"Ryan","lastName":"Johnson","titleText":"Internet Sales Advisor","emailTxt":"ryanjohnson@chapmanchoice.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":380,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1306886400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":484495,"personPtyId":38449971,"firstName":"Chapaman","lastName":"Auto Marketing","titleText":"Marketing","shortBioText":"","emailTxt":"chapmanautomarketing@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":380,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":546422,"personPtyId":50144251,"firstName":"Mitch","lastName":"Wendt","titleText":"Parts Advisor","emailTxt":"MITCHELLWENDT@CHAPMANCHOICE.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/4700027eda59.jpg","drDealerId":380,"dealerEmpStartDtUtc":"1207008000","industryStartDtUtc":"1207008000","certifiedEmployee":false,"deptDscrp":"Parts"}]

Chapman BMW on Camelback

Rectangle 48
Sales 8:00 AM - 9:00 PM
Service 7:00 AM - 6:30 PM

Chapman BMW on Camelback Hours

Sales

Monday

8:00 AM - 9:00 PM

Tuesday

8:00 AM - 9:00 PM

Wednesday

8:00 AM - 9:00 PM

Thursday

8:00 AM - 9:00 PM

Friday

8:00 AM - 9:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:00 AM - 6:30 PM

Tuesday

7:00 AM - 6:30 PM

Wednesday

7:00 AM - 6:30 PM

Thursday

7:00 AM - 6:30 PM

Friday

7:00 AM - 6:30 PM

Saturday

7:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2014

Welcome to Chapman BMW on Camelback, home of "The Ultimate Ownership Experience." We provide an extraordinary experience

...

for Arizona customers who are searching for a luxury performance vehicle. Located at 830 East Camelback Road in the heart of downtown Phoenix, Arizona, Chapman BMW on Camelback showcases the full line of BMW vehicles, from the all new 228i to the ultra-premium M6 Gran Coupe. We pride ourselves in offering consistent, outstanding customer service at all levels of dealership operations.

Service

Multi-Point Inspection

Complimentary

Replace Brake Fluid

Complimentary

Wiper Blade Replacement

Complimentary

New Brake Pads/Shoes (Rear)

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1212 lifetime reviews. Includes reviews of Chapman BMW on Camelback from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 9, 2018

    My wife and I recently met with Tom Brown to familiarize us with the various capabilities of our BMW X5. Such a pleasure to meet Tom. He walked us through... each feature of the vehicle. His knowledge was impeccable. Thank you Tom !

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Chapman BMW On Camelback

    Thank you for the kind review on your experience with Tom. We are pleased to hear he helped you gain a better understanding of your X5! We hope to be... able to help you maintain your BMW for years to come. Vida Wilson - Business Development Manager - 602-308-4907

  • 5.0 out of 5
    October 8, 2018

    Craig and Chapman BMW did an excellent job with my recent X5 purchase. Craig was the best salesman I???ve ever worked with. He took his time showing me... the features of the car yet was low key about the ???sale.??? He was very knowledgeable about the car and made me feel comfortable during the whole process. Highly recommend.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Chapman BMW On Camelback

    Amy121, Craig and the team thank you for the wonderful review on your experience with them. Congrats on your BMW X5 and enjoy your Ultimate Driving ...Machine! We look forward to serving you for years to come. Your Friends at Chapman BMW on Camelback


    Worked with:
    Craig Rusin

    New and Certified BMW Sales

    (5.0) 261 reviews

    Jonathan Oneill

    New Car Sales

    NOT RATED

  • September 13, 2016

    The experience was great and there was no pressure. The building was a little run down but was told they were going to be remodeling next month

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2018

    Chris Crawford treated us with respect, credibility and patience as he gave us timely updates on our service status. We highly recommend Chapman???s dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Chapman BMW On Camelback

    JoanS, Chris and the team appreciate the positive comments and the 5 stars! We look forward to servicing you for years to come. Your Friends at Chap...man BMW on Camelback


    Worked with:
    SERVICE SERVICE

    SERVICE

    (4.5) 150 reviews

  • 5.0 out of 5
    September 30, 2018

    I needed to trade in my lease for a bigger vehicle due to my new son. Taking time out of my schedule is difficult but Steve worked with me over the phone... and knew just what I needed. I am happy with my ???sporty, not too much of a soccer mom??? new X3 and it fits the family much better! Thank you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Chapman BMW On Camelback

    BMWMom, Congrats on your new X3! Steve is a valued member of our team and we are so happy to hear of your great experience. We are always here for you... and we look forward to serving you for years to come. Enjoy your Ultimate Driving Machine! Your Friends at Chapman BMW on Camelback


    Worked with:
    Steve Murphy

    New Car Sales Associate

    (5.0) 92 reviews

  • 5.0 out of 5
    September 28, 2018

    POSITIVE, POSITIVE, POSITIVE! That???s how I felt about my recent car purchase at Chapman BMW on Camelback. This was my second purchase at the dealership,... which has treated me as a valued customer for nearly 5 years! I met Craig Rusin in 2014 when I walked onto the lot. He is personable and professional, and made me feel that my needs came first from the moment we started conversing. Just like my first car purchase, on my second purchase he did not pressure me one bit. He took time to sit with me, look at different colors and options, and made sure I was in the right vehicle. I cannot be happier! I purchased an M3 in 2014 and now an M5. I traded in my M3 to Chapman and was given a very competitive value. Additionally, on both cars, I was given lucrative financial incentives to acquire the vehicle and came away feeling great about the price I paid. And to top off the entire experience, after spending over an hour with me showing me all features of the vehicle, Genius John Wallace drove to my house and programmed my garage to open with the buttons on my rear-view mirror! If you want a great car buying experience where you are treated as you should be, with your needs put first, Chapman BMW on Camelback is the dealership and Craig Rusin is your guy!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Chapman BMW On Camelback

    Taylor - Congrats on your new BMW and thank you for the review, repeat business, brand loyalty and kind words. Our goal at Chapman is to make all of ...our customers have a positive and happy experience with us. We hope you are enjoying your new BMW and we will look forward to helping you maintain it for years to come. Happy and safe driving to you. Vida Wilson - Business Development Manager - 602-308-4907


    Worked with:
    Craig Rusin

    New and Certified BMW Sales

    (5.0) 261 reviews

    ARTIN MAJIDI

    NEW CAR SALES MANAGER

    (4.8) 21 reviews

    Elliott Burnette

    New Car Sales Associate

    NOT RATED

  • 5.0 out of 5
    September 24, 2018

    Joe Lena was very helpful in getting me the X5 that I wanted he took the time to explain all of the features of the car and would recommend him to anyone... looking for a new BMW

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Chapman BMW On Camelback

    Congratulations on your new BMW X5. We appreciate your review and the opportunity to earn your business. We hope you are enjoying your Ultimate Driv...ing machine and look forward to seeing you for any service needs you may have. Vida Wilson ¿¿¿ Business Development Manager ¿¿¿ 602-308-4907


    Worked with:
    Joe Lena

    New Car Sales Associate

    (5.0) 78 reviews

  • 5.0 out of 5
    September 20, 2018

    This is my first ever car, and since day 1, Craig shared his wealth of knowledge about all the in and outs of the 330i which i had my heart set on. Not... only did he explain all the details about the vehicle, but he also built a personal connection with me, helping me throughout the journey, being transparent and honest. Craig is very friendly, kind, and most importantly passionate! His shared passion and connection was the driving force behind the deal. Craig dealt very honestly and professionally throughout the mission to achieve my dream BMW! I recommend Craig to anyone who is looking for a new whip! He might just make your dream a reality, because he most certainly did for me! Once again, thank you so much Craig for your continuous support, shared passion, determination, motivation, and the belief to acheive this dream together! We did it!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Chapman BMW On Camelback

    Congratulations on your Dream Whip, we do enjoy making things happen for our customers! We are so pleased Craig was able to make your first purchasi...ng experience an awesome one for you. We hope you are enjoying your Ultimate Driving Whip and look forward to seeing you for any service needs you may have. Vida Wilson ¿¿¿ Business Development Manager ¿¿¿ 602-308-4907


    Worked with:
    Craig Rusin

    New and Certified BMW Sales

    (5.0) 261 reviews

  • 5.0 out of 5
    September 18, 2018

    Just finished up leasing our third BMW from Craig Rusin over at Chapman BMW. He knows the cars in and out and truly wants the lease/purchase experience... to be as painless as possible. We have another lease coming due in January and there is no doubt we???ll be back to Craig for more. Five stars all-round!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Chapman BMW On Camelback

    Congratulations on your new BMW! Thank you for coming back to Craig with your business and for the fantastic review. We appreciate your words and ...are so pleased to hear you had another great purchasing experience here at Chapman BMW on Camelback. We hope you are enjoying your new Ultimate Driving Machine and look forward to seeing you for any service needs you may have. Vida Wilson ¿¿¿ Business Development Manager ¿¿¿ 602-308-4907


    Worked with:
    Craig Rusin

    New and Certified BMW Sales

    (5.0) 261 reviews

  • 5.0 out of 5
    September 13, 2018

    I purchased a few vehicles from Craig and there???s a reason you go back to someone that takes your money! 😊. Thank you for always taking your... time to answer all my questions, ensuring I am looking at all options and just overall being a great person! A vehicle can be purchased at any dealership but the experience and professionalism that I have come to expect is the reason you keep me coming back.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Chapman BMW On Camelback

    Congratulations on your new BMW and thank you for giving Chapman BMW on Camelback and Craig the opportunity to earn your business again. We apprecia...te your words and review and believe that is how all purchasing experiences should feel. We hope you are enjoying your Ultimate Driving machine and look forward to seeing you for any service needs you may have. Vida Wilson ¿¿¿ Business Development Manager ¿¿¿ 602-308-4907


    Worked with:
    Craig Rusin

    New and Certified BMW Sales

    (5.0) 261 reviews

View More Reviews