Chapman BMW on Camelback Hours
Chapman BMW on Camelback provides an extraordinary experience for Arizona customers shopping BMW dealers for a luxury pe
rformance vehicle. Located at 830 E. Camelback Rd. Phoenix, AZ, 85014 in the heart of downtown Phoenix, AZ, Chapman BMW Phoenix features the full line of BMW vehicles, from the sporty 230i convertible to the ultra-premium M6. We are proud to provide consistent, outstanding customer service at all levels of dealership operations. Visit us online at www.chapmanbmwoncamelback.com or reach us by phone at 602-308-4269
Replace Brake Fluid
Wiper Blade Replacement
New Brake Pads/Shoes (Rear)
This was the best experience we have had purchasing a car. Steve Murphy was off the charts. It made the decision to buy, very easy
If I could give them negative stars I would. We bought a 2015 for 40k with 30k miles and had it delivered. Delivery was a nightmare and zero communication.... Upon arrival there was 3 dents that was never disclosed that they tried to blame on shipping company. Also an accident that was covered up and I had to fight for them to pay the 3k to fix it. Also have had it in the shop 5 times for multiple issues from the transmission to the fuel pump. I would never buy from them again.
The experience was great and there was no pressure. The building was a little run down but was told they were going to be remodeling next month
We just bought our 3rd BMW from Chapman. This one was a 'pristine' 2017 X5. We had such good luck 10 years ago with a 650i convertible and then last... year with a 430i it was easy to go straight to Chapman for an SUV (that we should have bought last year). Stan was as knowledgeable as anyone I've met about the car and straight forward about the deal. We had a small issue with a paint chip problem and Stan wasn't available to talk to so J.C. stepped in and took over in a heartbeat! This car is not a 'used' car-this is a 'very much like new' previously owned car now that Chapman did an outstanding job of getting ready for us. Chris Crawford was especially helpful in getting the car through the paint shop and ready to pick up. Shelby (in finance) was a real treat to work with ( what an interesting story she has)Thank you so much for another great car-buying experience. Besides being a totally cool car-it was a totally great experience.
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high prai...se. We look forward to delivering the same experience on your next visit. - Your Friends at Chapman BMW on Camelback
Certified Pre-Owned Sales
Certified Pre-Owned Sales
Brought my 440i in for routine maintenance, Marie was friendly, quick and efficient. Everything I asked for was done in the time promised. A great service... experience.
Thank you for your review. We are happy to hear that you have such a good experience when visiting our dealership! We greatly appreciate your business... and we look forward to serving you again. - Your Friends at Chapman BMW on Camelback
We had a great experience with Chapman BMW! They went above and beyond to help me find my X3 and then again with another X3 for my mother-n-law (and that... was no easy task!). The sales crew were courteous and fun to deal with, and their BMW Genius Caleb - WOW just WOW! What a pleasant and amazingly knowledgeable young man he is! Quite the asset to Chapman!
Bobbie,Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services, our dedicated staff will be pleased to ...learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words.- Your Friends Chapman BMW on Camelback
I have bought 10 vehicles from dealerships in the last few years, have had some minor hiccups as expected but NEVER this bad of an experience! Found a... vehicle online to purchase, spoke to a salesman back and forth for days. Was not treated well at all, salesman dragged his feet along with the management staff. I was ready to buy immediately and secure with a credit card over the phone, they would not even reduce the price by one single dollar. I didn't make an offer on it, just stated that it was a bit over blue book and was wondering if they'd be willing to work with me at all? They stated that they were unwilling, within a couple hours of speaking to the salesman the price was dropped $6500 (which was more of a discount than I ever thought was possible) and sold to someone else. Pretty frustrating after making plans to drive 1k miles, securing a one way rental, getting a dog sitter, ect. I would never recommend this dealership to anyone looking for any type of vehicle, new or used.
Carl, after listening to the only two very pleasant phone calls you had with our salesman about the vehicle from our sister store over a 48 hour perio...d, your review leads us to wonder if you in fact had a more in-depth conversation with the other dealer as that was the only interaction had between yourself and our location. We do apologize that the vehicle was sold to another individual and wish you luck in your search for the right BMW.
Had a wonderful conversation with the salesperson regarding the EV I was looking at, its amenities, availability and total price after dealer add-ons as... well as the actual value of the add-ons. Open, up front and honest. I didn't end up purchasing at all, but had I, I would have gone with them.
Thank you for your review! We are happy to hear that you loved our services. If you are the market in the future for a vehicle please do not hesitate ...to contact us or come in! Your Friends at Chapman BMW on Camelback
I bought my first car from Mimi and Robert at Chapman BMW on Camelback Value Center last week. I saw the car I liked on their website and went in to see... them. Great experience! They worked with me on price, they were friendly and helpful, and most importantly were very low pressure. I highly recommend them! Plus Robert and I had a fun conversation about wine, so now I have a few wine suggestions to look into as well. ;)
"Thank you, for your kind words! It makes us happy to know that providing our clients with the best services we can offer is paying off. If we can mak...e your life easier, then we have truly done our job.-Your Friends at Chapman BMW on Camelback
I was lucky enough to have Steve help me find the right BMW. The 2020 BMW X1 that I purchased was beyond my expectations and within budget ( I get so many... compliments when I drive it). The dealership that shipped my X1 never provided me with a second key and Steve stayed on top of it to ensure I did get my second key. If anyone is looking to purchase a BMW, I highly recommend Chapman BMW and Steve as the sales representative. He will definitely ensure you get what you are looking for and get you the best deal!
Thank you for your kind words! Steve is a phenomenal guy and we are lucky to have him on our team! We hope to see you back!- Your Friends at Chapman B...MW on Camelback