Heritage Volkswagen of South Atlanta

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM

Heritage Volkswagen of South Atlanta Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

1:00 PM - 5:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since August 2009

Heritage Volkswagen of South Atlanta is the highest rated Volkswagen dealer in Georgia by DealerRater, Google, and more!

...

We offer a huge selection of new and Certified Pre-Owned Volkswagen models. We also offer a wide selection of other used makes and models. Call or visit us today to learn more about our Executive VIP for Life Program and find out why Heritage Volkswagen of South Atlanta is unlike any other auto dealer.

Service

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
440 lifetime reviews. Includes reviews of Heritage Volkswagen of South Atlanta from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 27, 2018

    I went to the Heritage for a price comparison and was blown away by the customer service I received from Dee needless to say I bought an Eos the same day... because of the excellent salesmanship and willingness to assist and show all options. I am a slow shopper but Dee did not mind even though it took me 8 hours to choose Thanks Dee you are the best sales person I have met in many years. I wish you continued success!!!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 21, 2018

    Came in for service on my 2006 Passat. I didn’t have an appointment and was treated with excellent customer service Bryant was and is always . Met... with MsTonya and she was such a blessing and a delight to work with she’s so positive when I didn’t think I could get a new vehicle it happened It was a blessing for her to be there today My angel sent byGodher personally was a real blessing and her being so confident . I have a2018 Tiguan SE ��❤️��

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 16, 2018

    Ms Tonya is so sweet and personable very helpful and great customer service. She has a pleasant attitude . She always greet with a smile and make sure... that everything is going okay.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 19, 2018

    Made a deal, got certified funds, was told that car was no longer available but same exact more expensive cars were. Very obvious bad faith dealing. Asked... to speak to General Manager and was told he was off and the manager on duty did not talk to customers? Sleazy unprofessional "Hey Man" texts. Salesperson had the never to demand I wire the money when I had gotten a certified check that he told me to get and provide proof. Kept being led to other cars.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Allen, thank you for taking the time to provide us with your feedback. We would like to apologize for the inconvenience, miscommunication and the unpr...ofessional atmosphere you felt you experienced during your most recent visit. We would like the opportunity to discuss this further. If you are open, please contact our General Manager, DJ Drawdy, at (770) 774-1470.

  • 3.5 out of 5
    September 16, 2018

    Quinton was easy to work with and is a nice guy. The management won't haggle over prices because they are priced competitively for the most part. However,... watch if you think that a price is too high as they will often adjust prices almost weekly so the price they wont budge on Saturday can drop by Monday kind of a thing (at least that was my experience watching their used cars). I bought a certified used sportswagen from them recently, will update if have anything else to add.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    3.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Heritage Volkswagen of South Atlanta

    Mitchell, thank you for taking the time to provide us with your feedback. We would like to sincerely apologize for your most recent experience. It is ...clear that our internal communication needs to improve and we apologize for the inconvenience you experienced because of this. If you would like to discuss this further, please do not hesitate to reach out.

  • 1.0 out of 5
    September 16, 2018

    A few things I learned that I think you should know before going here: (1) If you agree to buy a vehicle and apply for financing on it they will sell... the vehicle to someone else while the financing application is processing. My application took a few days, they called to tell me I was both approved, then texted an hour alter saying the car was sold to someone else. I've never seen a dealership do this, but this is their policy so be aware. (2) If you ask for a lower price and they bring out Dre (the sales manager) just skip that meeting and ask for DJ (the general manager). Dre can't do anything for you. When I agreed to buy the car on Saturday Dre went into excessive detail about why he could not possibly lower the price by the $200 I was asking him to. On Monday (two days later and after I had already agreed to buy the car at that price) the dealership changed the price and lowered it by more than $200. When I pointed this out to them as something that looks really bad and untrustworthy I was told that DJ does the pricing and it's just how things work there. So to me that means skip the meeting with Dre and talk to DJ because Dre cannot lower prices and apparently doesn't even know when they are about to be lowered. (3) No one in this dealership talks to each other. This is clear from the example between Dre and DJ above. It is also clear because while I waited to hear on financing I was called and texted by other people in the dealership asking if I wanted to come test drive the car I had already agreed to buy. This happened every day and I had to explain everyday that I already had come in and was waiting to hear on financing. Lastly, when my financing was finally approved the guy I was working with called to tell me it was all good and the car was mine. A couple hours later I got a text from someone else, not the guys I was dealing with, telling me the car had sold and they had other similar cars I might be interested in. It was bizarre. (4) Through that whole experience the management never contacted me and never apologized. The guy I was working with simply stated it is the way things work there. When i asked them to lower the price on a similar car by a hundred or two as a sign of good faith given what had happened I was told flatly no. Keep these things in mind if you head in there, I'll be using a different VW dealership.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mitchell, thank you for taking the time to provide us with your feedback. We would like to sincerely apologize for your most recent experience. It is ...clear that our internal communication needs to improve and we apologize for the inconvenience you experienced because of this. If you would like to discuss this further, please do not hesitate to reach out.

  • 5.0 out of 5
    September 15, 2018

    My salesman Dee was great and very helpful. Thanks for all the help you gave me on getting the vehicle that I wanted. Thanks !

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 13, 2018

    Every experience with this service department has made me decide to never buy another Volkswagen again. 2017 Jetta - I blew out a tire, wanted to get a... match so called the service center. "Yes, we have the tire." Drove an hour on the emergency "doughnut" and when I got there, they said it was a computer error and they did not have the tire in stock. Went for my first "free" oil change and when I went to get back in the car -- there was standing water on my front mats. Not just wet, but I had to lift the mats out and pour off the water. It took the carpet 3 days to dry. Latest is a piece of trim is coming unglued. I took it to the service center, they said it was a collision center issue so I had to drive an hour to Morrow. The Heritage collision center guy was surprised the service center sent me over saying it was clearly a warranty issue which has to be authorized by the service center. He did an inspection and estimate and said there was no exterior damage to cause the trim to come off so it was clearly a warranty issue, but had to be authorized by service center. Went back to the service center for the next "free" oil change. Service rep told me I could not get the oil change for free unless I paid for the regularly scheduled services, so because it was the 20,000 mile service the "free" oil change cost me $140. And they said there was damage to the underside of the car that caused the trim to come off and made me go into the service bay and go UNDER my car to look. I could not see anything they were talking about so the service rep said she would send pictures. No photos and the service rep WILL NOT RETURN MY CALL??? I hate this place.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Heritage Volkswagen of South Atlanta

    Thank you for taking the time to provide us with your feedback. We would like to sincerely apologize for the miscommunication and inconvenience you ex...perienced during your visits. We would like to discuss this with you further and see if we can turn this around for you. If you are open, please contact our Service Manager, Deb Freeman, or our General Manager, DJ Drawdy, at (770) 774- 1470.

  • 5.0 out of 5
    August 24, 2018

    Thank you so much to my favorite sales person Ms Tanya God bless her she’s a good woman thank you sooo much to her and the great volks wagon team!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 17, 2018

    Karly was super helpful. Strong recommend for a VW. Really enjoyed the experience here in South Atlanta. Nice selection, and everyone was super friendly... and nice.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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