Volkswagen of Murrieta

Good experience with initial greeting and test drive with Sarah. The following day the sales and financing were done with Andre, who was professional... and customer service oriented! Meeting in the showroom at a table was not private at all. :( An oversight was made in the processing of the sales documents, therefore, I had to meet and sign a new sales contract several days later~ unfortunately, ALL documents were redone. Fortunately, it was a very apologetic professional, Jeremiah Edwards, who drove over an hour to meet me to go through the process a yet a second time. Because I was skeptical, he was patient and reassuring. Kudo's to this young man. He is an asset to the Hendrick company.

The staff at Volkswagen of Murrieta was absolutely incredible. Every staff member is very helpful, cheerful, and there to help you. Both LeeAnn and John... made the car buying process incredibly easy and stress free. I highly recommend them to anybody looking to buy a new vehicle.

We had a wonderful experience buying our new Tiguan at VW of Murrieta. LeeAnn is such a pleasure to work with and strives to get you what you ask for.... She drove all the way to San Diego on a Sunday to pick up the car we asked for. Our experience was, dare I say, enjoyable! Any little hiccup was quickly resolved and we are so happy with the entire team at this location. They are dedicated and, most importantly, very honest. We will be recommending them to both family and friends and won’t go anywhere else to buy our next VW!!

My wife and I are very happy with VWM. Very friendly, not pushy and no bad attitudes. Just a great team that wants you to drive home with the car you want.... We appreciate Matt working to get us the numbers we needed. My wife loves her new Atlas. Thanks Matt! We will do business again.

LeAnn Webb is a true professional and an incredible person. Although I only met her for a few moments at the point of sale I feel as I have know her for... much longer. LeAnn was always kind, considerate, and patient as she and I remained in touch through texts in order to find the perfect car that met my criteria. When it became available I was traveling and LeAnn was working theough a family issue. I was placed in outstanding hands as her General Manager (John Ellyson) and colleuge (Aaron Jensen) we're able to make accomadations for me. In addition John Latta provided a seamless transition from out of my previous car lease into my new vehicle. I have got to say this team of folks made me feel so special and cared so much about providing a world class experience. I received an outstanding value on my purchase but more importantly I was made to feel valued by these people. Thank you all very much for bringing it home! I'll be back for sure. Andy Serebrenik

Good experience. I appreciated the communication via text to negotiate purchase of the Tiguan. When I got up to the dealership, the buying process was... quick and fair.

Aaron went above and beyond making sure I got the vehicle I wanted. I couldn't be happier with my buying experience.and beautiful Passat

Aaron was honest and helpful. Everything we worked out over the phone was honored when we arrived at the dealership. I recommend doing business with this... dealership. Ask for Aaron! You won't be disappointed.

Excellent service!! She got me a terrific price and was very helpful and friendly. Everyone at Hendricks was super helpful. with financing and decision... making.

My 2016 GTI was approaching 60k miles so I decided it???s time for an upgrade. Since I???ve had a good experience when I bought the GTI, and LeeAnn did... a great job in following up with me during the years making sure that I???m happy with the car, it was just natural for me to call her to inquire about a trade in. We worked out a deal for a new Golf R over the phone, and when I came in to the dealership everything was ready for me, all I had to do was to sign the paperwork. I want to thank LeeAnn for the great costumer service, and to recommend her to anyone who???s in the market for a new car.